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Sr Analyst Customer Relations Jobs

Sr Manager, Talent Relations
By The Walt Disney Company At Burbank, CA, United States
Manage all ticketing requests for Talent/Filmmakers and internal and external VIPs, including tickets for Sporting events and Broadway shows.
Bachelor’s Degree or relevant work experience.
Outstanding communication skills, written and oral.
Excellent organizational, analytical, and critical thinking skills.
Implement a streamlined system for all talent requests throughout the company, creating both internal and external consistency for daily inquiries.
Organize research trips for Filmmakers as well as Walt’s Office Tours for VIPs as requested.
Sr Manager, Talent Relations
By Disney At , Burbank $95,446 - $123,518 a year
Manage all ticketing requests for Talent/Filmmakers and internal and external VIPs, including tickets for Sporting events and Broadway shows.
Bachelor’s Degree or relevant work experience.
Outstanding communication skills, written and oral.
Excellent organizational, analytical, and critical thinking skills.
Implement a streamlined system for all talent requests throughout the company, creating both internal and external consistency for daily inquiries.
Organize research trips for Filmmakers as well as Walt’s Office Tours for VIPs as requested.
Sr. Analyst - Customer Paid Marketing
By American Express At New York, NY, United States
Outstanding relationship management skills, with the ability to influence partners both across and upwards
Coordinate end-to-end campaign execution, day-to-day channel management, budget, and forecasting activities.
Strong organizational skills; able to balance multiple priorities, meet tight timelines, and operate effectively under changing and challenging conditions
2+ years of Marketing experience
Comprehensive medical, dental, vision, life insurance, and disability benefits
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Partner Relations Associate Sr (Remote)
By Starbucks At , Seattle, 98134
Provides consultation and support to managers on partner relations issues and applicable company policies and employment laws.
Knowledge of company operations, policies, and procedures
Knowledge of local, federal, and state employment laws and regulations
Responsibilities and essential job functions include but are not limited to the following:
Analyses Partner Resources program activity conducts additional research and analysis as needed, and prepares reports, and makes presentations.
Ensures compliance with local, state, and federal employment laws and regulations.
Sr. Customer Centric Operations Analyst
By Lamb Weston At , Kennewick
Strong business management skills, including financial management skills and a strategic mindset
Strong influencing and collaboration skills
Excellent analytical and problem-solving skills
Ability to be a team player with strong interpersonal and collaboration skills
Effective communication skills - both written and verbal
Strong organizational skills, attention to detail, and able to see the “big picture”
Sr. Customer Interaction Technologies Business Analyst
By Orlando Utilities Commission At , Orlando, 32801, Fl $96,601 - $120,751 a year
Education/ Certification/ Years of Experience Requirements:
Call Center Technologies (Skills Base Routing, Workforce Management, Call Recording Systems)
Related industry organizations such as International Institute of Business Analysts, Enterprise Architect Center Of Excellence, Project Management Institute;
Use of Project Management and Diagraming Software (i.e. Microsoft Project, Visio);
Release management, environment management and code deployments;
Adapt to changing technology by acquiring new skills (i.e. by attending continuing educational courses/trainings);
Sr. Customer Contracts Analyst (Finance/Budgeting) - Remote
By Syneos Health At United States
B.A./B.S., preferably in business or life sciences, plus 2 -5 years’ contracts management experience, or equivalent combination of education and experience.
Assists senior management with training and mentoring of less experienced staff members on departmental processes.
Recommends to senior management ways to implement improvements to the processes and systems.
Experience in a contract research organization or the pharmaceutical industry preferred.
Excellent knowledge of contract and budget preparation and the ability to interpret budgets.
Excellent attention to detail, accuracy, flexibility, organizational and interpersonal skills, team-oriented and analytical skills.
Sr. Label Relations Manager (Remote)
By Splice At New York, NY, United States
Prior knowledge of or experience within the creator economy
You're a credible, self-aware, action-oriented manager
You have experience working with independent businesses and artists
Experience working collaboratively with Product, Legal, Financial and Marketing functions
Experience working at a high-growth tech company
JOB TITLE: Sr Label Relations Manager
Analyst / Sr. Analyst, Customer Analytics (Remote)
By Abercrombie & Fitch Co. At Columbus, OH, United States
3+ years of data analytics, reporting, and product management, or other related experience
Strong project management and organizational skills
Independently identify optimization opportunities on the site which increase conversion and enhance user experience
Experience with data visualization tools (Power BI – preferred; Adobe Workspace, Tableau, etc.)
Excellent written and verbal communication skills and ability to present to executives, non-technical and technical audiences
Demonstrated ability to develop and activate data-driven strategies to enhance customer experience
Sr Customer Operations Supervisor
By PSEG At Melville, NY, United States
Experience in Database management or Microsoft Access
Demonstrated ability to effectively interact with Management, colleagues and customers
Maintain staff levels/requirements to best meet customer needs.
Work extended hours/days during storm/emergency conditions as needed **Job Specific Qualifications** Required Qualifications:
Demonstrated leadership skills and ability to assume all aspects of the supervision of bargaining unit employees.
Must have skills to coach employees on their availability, quality and performance
Customer Insights Sr Analyst (Remote)
By Lowe's Companies, Inc. At Mooresville, NC, United States
Bachelor’s Degree in Business, Marketing, Finance, Economics, or related field
3-5 years of market research experience
Experience with Microsoft Office Tools (e.g., Word, PowerPoint, Excel)
Experience leveraging market share data in a retail or manufacturer environment
Experience working in a retail environment
Leading projects focused on analyzing market, category, brand, and customer market share to drive business decisions.
Sr. Manager, Customer Satisfaction
By Coach At Jacksonville, FL, United States
5+ years of supervisory/management experience preferred
Excellent organizational, prioritization and time-management skills.
Work with leadership to conduct reviews and personal development plans as defined in the Performance Management process.
Collaborate with senior management, and third parties to translate business objectives into data analytics strategic/tactical business and systems development plans.
Manage ad-hoc and special projects as requested by Senior Leadership.
Work with the Voice of the Customer Analyst team to create/update appropriate lexicons and manage the interaction analytics dashboards.
Sr. Customer Experience (Cx) Content And Communications Analyst
By hims & hers At United States
5+ years experience in and/or supporting customer-facing teams, preferably in Customer Service, Knowledge Management, Enablement or similar
Strong planning, organizational and time management skills and manage/adapt to changing priorities easily
Facilitate regular review of internal CX content (including macros, knowledge base resources, etc) for accuracy and update when necessary
Scope and own communication & content deliverables related to all changes impacting front-line teams, with support from CX Project Manager
Use knowledge of learning styles to help deliver a variety of content types to ensure effective messaging
2+ year experience managing multiple mid-to-large size projects concurrently
Sr. Society Relations Specialist
By Medtronic At , Memphis, Tn
Project and/or program management skills
Vendor and budget management experience
Maintain general project management tracking for program activities relevant to compliance, logistics, budget, and metrics
Manages logistical participation needs and deadlines effectively across business and functional teams; drives pro-active approach and early awareness
Works independently but with direction from team manager, regional, and functional or technical experts
Medical device and/or healthcare experience
Sr. Customer Specialist Jobs
By Principal Financial Group At , Des Moines, 50392, Ia $16.78 - $31.73 an hour
Using problem-solving skills and in-depth product knowledge to identify process improvement opportunities which promote cost effective service delivery.
Providing service which meet established compliance and state regulatory requirements. Performing other job-related duties or special projects as the needed.
Bachelor's degree or equivalent work experience required
Strong computer skills, competence, and proficiency at keyboarding.
Educating customers regarding online resources available to promote self-service for most efficient access to information and increased transaction efficiencies.
Ability to develop a broad understanding of insurance operations, products and concepts across all lines.
Sr Customer Operations Spv
By PSEG At Melville, NY, United States

**Requisition** : 74605 **PSEG Company:** PSEG Long Island **Salary Range** : $ 76,700 - $ 145,700 **Incentive** : PIP 10% **Work Location Category** : Hybrid **PSEG** operates under a Flexible Work ...

Sr Customer Supply Analyst
By Molson Coors At , Milwaukee, Wi
Excellent PC (Excel, PowerPoint, Word, MS-Outlook) and analytical skills, experience in Business Objects, Beermate, Sales Force, and SAP are highly desirable
You have prior customer service experience
Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health, dental, vision and other benefits
Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences
Process improve and work with analysts to mitigate Finished Goods Loss.
You love a challenge. You complete complex projects quickly and adeptly with your understanding of the business priorities.
Sr. Manager, Customer And Market Intelligence
By Albertsons Companies At , Boise, 83706, Id $102,700 - $143,800 a year
Highly organized with demonstrated planning, organizational, and project management skills.
We Believe the Successful Candidate has these Qualifications and Experience
Serve as the marketer of new capabilities and tools for internal adoption.
Program-manage enterprise deliverables across the team to ensure timeliness and accuracy.
Supports team deliverables aligned internal business planning timelines gathering and coordinating requirements.
Manages data gaps and dependencies with cross functional teams outside of the Customer and Market Intelligence.

Are you looking for an exciting opportunity to use your customer relations skills to make a difference? We are looking for a Sr Analyst Customer Relations to join our team and help us provide exceptional customer service. You will be responsible for managing customer inquiries, resolving customer issues, and ensuring customer satisfaction. If you are passionate about customer service and have the skills to make a positive impact, then this is the job for you!

Overview The Senior Analyst Customer Relations is responsible for providing customer service and support to customers, resolving customer inquiries, and providing customer feedback to the organization. The Senior Analyst Customer Relations is also responsible for developing and maintaining customer relationships, as well as providing customer service training and support to other customer service personnel. Detailed Job Description The Senior Analyst Customer Relations is responsible for providing customer service and support to customers, resolving customer inquiries, and providing customer feedback to the organization. The Senior Analyst Customer Relations is also responsible for developing and maintaining customer relationships, as well as providing customer service training and support to other customer service personnel. The Senior Analyst Customer Relations will also be responsible for developing and implementing customer service policies and procedures, as well as monitoring customer service performance. Job Skills Required
• Excellent customer service and communication skills
• Ability to handle customer inquiries and complaints
• Ability to build and maintain customer relationships
• Knowledge of customer service policies and procedures
• Knowledge of customer service software and systems
• Ability to analyze customer data and trends
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
Job Qualifications
• Bachelor’s degree in Business Administration, Marketing, or related field
• At least 5 years of customer service experience
• Experience with customer service software and systems
• Knowledge of customer service policies and procedures
• Excellent communication and interpersonal skills
Job Knowledge
• Knowledge of customer service policies and procedures
• Knowledge of customer service software and systems
• Knowledge of customer service trends and best practices
• Knowledge of customer service metrics and analytics
Job Experience
• At least 5 years of customer service experience
• Experience with customer service software and systems
• Experience in developing and implementing customer service policies and procedures
• Experience in monitoring customer service performance
Job Responsibilities
• Provide customer service and support to customers
• Resolve customer inquiries and complaints
• Develop and maintain customer relationships
• Provide customer service training and support to other customer service personnel
• Develop and implement customer service policies and procedures
• Monitor customer service performance
• Analyze customer data and trends
• Work independently and as part of a team
• Multitask and prioritize tasks