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Sr Analyst Customer Relations Jobs in New York

Sr. Analyst - Customer Paid Marketing
By American Express At New York, NY, United States
Outstanding relationship management skills, with the ability to influence partners both across and upwards
Coordinate end-to-end campaign execution, day-to-day channel management, budget, and forecasting activities.
Strong organizational skills; able to balance multiple priorities, meet tight timelines, and operate effectively under changing and challenging conditions
2+ years of Marketing experience
Comprehensive medical, dental, vision, life insurance, and disability benefits
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Sr. Label Relations Manager (Remote)
By Splice At New York, NY, United States
Prior knowledge of or experience within the creator economy
You're a credible, self-aware, action-oriented manager
You have experience working with independent businesses and artists
Experience working collaboratively with Product, Legal, Financial and Marketing functions
Experience working at a high-growth tech company
JOB TITLE: Sr Label Relations Manager
Sr Customer Operations Supervisor
By PSEG At Melville, NY, United States
Experience in Database management or Microsoft Access
Demonstrated ability to effectively interact with Management, colleagues and customers
Maintain staff levels/requirements to best meet customer needs.
Work extended hours/days during storm/emergency conditions as needed **Job Specific Qualifications** Required Qualifications:
Demonstrated leadership skills and ability to assume all aspects of the supervision of bargaining unit employees.
Must have skills to coach employees on their availability, quality and performance
Sr Customer Operations Spv
By PSEG At Melville, NY, United States

**Requisition** : 74605 **PSEG Company:** PSEG Long Island **Salary Range** : $ 76,700 - $ 145,700 **Incentive** : PIP 10% **Work Location Category** : Hybrid **PSEG** operates under a Flexible Work ...

Are you looking for an exciting opportunity to use your customer relations skills to make a difference? We are looking for a Sr Analyst Customer Relations to join our team and help us provide exceptional customer service. You will be responsible for managing customer inquiries, resolving customer issues, and ensuring customer satisfaction. If you are passionate about customer service and have the skills to make a positive impact, then this is the job for you!

Overview The Senior Analyst Customer Relations is responsible for providing customer service and support to customers, resolving customer inquiries, and providing customer feedback to the organization. The Senior Analyst Customer Relations is also responsible for developing and maintaining customer relationships, as well as providing customer service training and support to other customer service personnel. Detailed Job Description The Senior Analyst Customer Relations is responsible for providing customer service and support to customers, resolving customer inquiries, and providing customer feedback to the organization. The Senior Analyst Customer Relations is also responsible for developing and maintaining customer relationships, as well as providing customer service training and support to other customer service personnel. The Senior Analyst Customer Relations will also be responsible for developing and implementing customer service policies and procedures, as well as monitoring customer service performance. Job Skills Required
• Excellent customer service and communication skills
• Ability to handle customer inquiries and complaints
• Ability to build and maintain customer relationships
• Knowledge of customer service policies and procedures
• Knowledge of customer service software and systems
• Ability to analyze customer data and trends
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
Job Qualifications
• Bachelor’s degree in Business Administration, Marketing, or related field
• At least 5 years of customer service experience
• Experience with customer service software and systems
• Knowledge of customer service policies and procedures
• Excellent communication and interpersonal skills
Job Knowledge
• Knowledge of customer service policies and procedures
• Knowledge of customer service software and systems
• Knowledge of customer service trends and best practices
• Knowledge of customer service metrics and analytics
Job Experience
• At least 5 years of customer service experience
• Experience with customer service software and systems
• Experience in developing and implementing customer service policies and procedures
• Experience in monitoring customer service performance
Job Responsibilities
• Provide customer service and support to customers
• Resolve customer inquiries and complaints
• Develop and maintain customer relationships
• Provide customer service training and support to other customer service personnel
• Develop and implement customer service policies and procedures
• Monitor customer service performance
• Analyze customer data and trends
• Work independently and as part of a team
• Multitask and prioritize tasks