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Airport Customer Service Supervisor Jobs

Customer Service Supervisor Jobs
By Serenity Healthcare At Fort Worth, TX, United States
Manage metrics, performance criteria, policies, and procedures.
1-3 years of supervisory experience.
Experience working in high volume customer service or call center environment.
Refined customer service skills, communication skills and critical problem-solving and de-escalation skills.
Ability to use and interpret data to monitor complex processes.
Provide coaching, feedback, and performance reviews.
Customer Service Supervisor - Permitting
By City of Orlando Careers At Orlando, FL, United States

Tests are administered by invitation only.

Airline Customer Service Supervisor At Atl Airport - $21/Hr
By Hallmark Aviation Services At , Atlanta $21 an hour
Minimum 18 months Airline Experience Preferred
Thorough knowledge of airport operations: Arrivals, Departures, Ticket Counter
Basic knowledge of airline reservations
Computer, typing and ticketing experience
Basic Math Skills: Adding, Subtracting, Division, and Multiplying
Excellent focus on Customer and Client satisfaction
Customer Service Supervisor - Lexington
By müv, Inc. At Lexington, SC, United States
Perform other duties as directed by management
Strong scheduling skills or experience
Communicate well with management team and create a positive, team-oriented work environment
Monitor check-ins to identify delinquent accounts and notify the General Manager in the event of a delinquency
Must be willing to take charge and manage people with a great attitude
Minimum of six months related experience
Customer Service Representative (Bdl Airport)
By CLEAR (clearme.com) At Windsor Locks, CT, United States
Commuter Benefits & Parking subsidy
Exceptional customer-service-focused communication skills and the ability to engage with potential customers, general travelers, and members alike
Drive membership enrollments by engaging travelers and selling them the benefits of CLEAR
Self-motivated achiever interested in taking on additional responsibilities, and selling CLEAR!
Previous sales and/or customer service experience, a plus – we'll teach you the rest!
Competitive hourly rate of $16.00 / hour
Customer Service Manager, Airport Customer Experience
By American Airlines At , Nashville
Minimum Qualifications- Education & Prior Job Experience
Preferred Qualifications- Education & Prior Job Experience
This job is a member of the Field Stations Team within the Customer Experience Division.
Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors
Previous airport customer service experience
2 years experience leading others
Supervisor, Customer Service Jobs
By GAN At Las Vegas, NV, United States
Lead a team of customer service representatives in responding to B2B issues and questions relating to the services we offer.
Demonstrate strong understanding and experience in MS Office
Excellent English written and verbal communication skills
Previous experience in a gaming/gambling role would be advantageous
Previous experience in dealing with customer fraud would be advantageous
Additional characteristics required for this role are diligence, patience, problem solving skills, etc.
Supervisor-Customer Service Jobs
By Guilford County Schools At , Greensboro, 27401 $4,625 a month

Airport Customer Service Representative
By SFO At , San Francisco, 94125
College graduate with good English communication skills
Excellent communication skills (written, verbal, presentation)
Benefits: Health Insurance, Competitive Salary & Bonuses
Interact directly with customers and team members to maintain a high level of customer service
Perform and coordinate functions related passenger processing at counter, departure and/or arrival
Handle administrative duties such as invoices, and communications with various entities
Customer Service Manager, Airport Customer Experience
By American Airlines At Nashville, TN, United States
This job is a member of the Field Stations Team within the Customer Experience Division.
Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors
Previous airport customer service experience
2 years experience leading others
Knowledge of company policies and procedures and functional automation applications
Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
Customer Service Supervisor (Remote)
By Acentra Health At United States
Consults with management staff on complicated or complex unresolved issues or precedent setting decisions.
Proficient in call center technologies/customer service management systems.
Are you an experienced Customer Service Supervisor looking for a new challenge?
Associate degree preferred or equivalent experience.
Knowledge of Microsoft applications (Word, Excel, PowerPoint, Outlook).
Four+ years of experience in a call center environment.
Airline Customer Service Representatives In Newark (Ewr) Airport - $18/Hr With $4.60 Health Variance
By Hallmark Aviation Services At , Newark, Nj $18 an hour
Experience how to effectively navigate through various challenges and flight activities to ensure on-time performance.
Partner with port authorities, crew members, and airline personnel to ensure a safe and secure travel experience.
Eager to learn new skills
Effective communication skills and good listening skills
We offer part-time and full-time positions.
Paid training with our highly knowledgeable and top performing training department.
Customer Service Supervisor Jobs
By Turner Pest Control At Jacksonville, FL, United States
Excellent time management skills with a proven ability to meet deadlines.
Performs other related duties as assigned. Required Skills/Abilities: Examples:
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent sales and customer service skills.
Excellent organizational skills and attention to detail.
Customer Service Supervisor Jobs
By Eaton At , Bethel, 06801, Ct $88,500 - $129,800 a year
Supervise four customer account managers. Train and mentor on customer service procedures and policies.
Maintain Customer Service databases, files, and metrics. Ensure that customer website and portal purchasing system requirements are being fulfilled.
Support collection activities and manage export control regulations.
Minimum of five (5) years experience in a customer facing role.
Minimum of one (1) year experience in a supervisory role.
Excellent interpersonal and communication skills.
Customer Service Quality Supervisor - 90362182 - Boston
By Amtrak At , Boston, 02110, Ma $7,250 a month
Prefer extensive supervisory experience and knowledge of the Amtrak system, policies, procedures, and service standards for on- board employees
Provides direction to ensure compliance of all personnel with corporate policies & procedures relative to customer experience
Testing consistent with service requirements and other items of regulatory compliance
Effectively contributes to a safe and secure work environment for employees and travel experience for customers
Experience in revenue and accounting procedures, including the ability to evaluate and to perform audits
Experience in TDRS, CSPMI, Exodin machines, Point of Sale (POS)
Boston Airport Customer Service Agent
By Intercruises Shoreside & Port Services At , Boston, 02210, Ma $19 an hour
Able to work weekdays and weekends (a must), we offer flexible schedule
Offer lost luggage assistance in conjunction with airlines
Good customer service skills a must
Special offers/discounts on travel and entertainment
A team player working together to create great first and last impressions
Greet passengers upon flight arrival/departure and direct to appropriate transportation - buses, taxis, car rentals etc.
Customer Service Manager, Airport Customer Experience
By American Airlines At , San Francisco, Ca $65,000 - $79,301 a year
Minimum Qualifications- Education & Prior Job Experience
Preferred Qualifications- Education & Prior Job Experience
This job is a member of the Field Stations Team within the Customer Experience Division.
Annual salary to be offered: $65,000.00 - $79,300.65
Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors
Previous airport customer service experience
Customer Service Manager, Baggage Airport Customer Operations
By American Airlines At , Dallas, 75219, Tx
Minimum Qualifications- Education & Prior Job Experience
This job is a member of the Domestic Airports Team within the Customer Experience Division supporting Baggage Operations.
Manage escalated service issues and be visible to your team members when problems arise
Previous airport customer service experience
2 years experience leading others
Knowledge of company policies and procedures and functional automation applications
Customer Service Admissions Supervisor
By Humane Society of the Pikes Peak Region At Colorado Springs, CO, United States
Experience with Chameleon or other Shelter Management Software highly desired.
Ensure compliance to all animal-related ordinances, guidelines, laws, and regulations. Refer cases to animal law enforcement and management when appropriate.
Is visible to staff, communicates with management regularly and openly to discuss department needs, successes, and challenges.
Supports management and discusses differences privately.
Works closely with management to ensure that the department operates within constraints of annual budget.
Utilizes performance-based management when counseling and evaluating staff and sets measurable goals for employee growth.
Customer Service Supervisor Jobs
By LoanCare At Virginia Beach, VA, United States
Proven leadership or managerial experience
Implement/monitor key controls and manage appropriate operational risks
5 years of supervisory experience, preferably in a call center
Must be flexible, organized, and able to manage and prioritize daily assignments (e.g., conducting preliminary
Expert and proven knowledge of customer service principles and practices
Ability to provide consistent engagement in customer and brand experience

Are you looking for an exciting and rewarding career in customer service? We have an opening for an Airport Customer Service Supervisor at our busy airport! As the Supervisor, you will be responsible for managing a team of customer service agents, ensuring that all customer inquiries are handled efficiently and professionally. You will also be responsible for developing and implementing customer service policies and procedures, as well as training and coaching your team. If you have excellent communication and problem-solving skills, and a passion for customer service, this could be the perfect job for you!

Overview The Airport Customer Service Supervisor is responsible for providing excellent customer service to passengers and other airport personnel. They are in charge of supervising customer service staff, ensuring that all customer service needs are met, and resolving customer service issues. Detailed Job Description The Airport Customer Service Supervisor is responsible for overseeing the customer service staff at the airport. This includes ensuring that customer service staff are providing excellent customer service to all passengers and other airport personnel. The supervisor is also responsible for resolving customer service issues, such as complaints or disputes. The supervisor is also responsible for training and developing customer service staff, as well as ensuring that customer service standards are met. Job Skills Required
• Excellent customer service skills
• Ability to effectively manage and motivate staff
• Excellent communication and interpersonal skills
• Ability to handle customer complaints and disputes
• Knowledge of airport operations and procedures
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in business, hospitality, or a related field
• Previous customer service experience
• Previous supervisory experience
• Knowledge of airport operations and procedures
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of airport operations and procedures
• Knowledge of customer service software and systems
Job Experience
• Previous customer service experience
• Previous supervisory experience
• Experience in a fast-paced environment
Job Responsibilities
• Supervise customer service staff and ensure that customer service standards are met
• Train and develop customer service staff
• Resolve customer service issues, such as complaints or disputes
• Ensure that customer service needs are met
• Monitor customer service performance and provide feedback
• Maintain customer service records and reports