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Airport Customer Service Supervisor Jobs

Customer Service Representative (Sju Airport)
By CLEAR (clearme.com) At San Juan, TX, United States
Commuter Benefits & Parking subsidy
Exceptional customer-service-focused communication skills and the ability to engage with potential customers, general travelers, and members alike
Drive membership enrollments by engaging travelers and selling them the benefits of CLEAR
Self-motivated achiever interested in taking on additional responsibilities, and selling CLEAR!
Previous sales and/or customer service experience, a plus – we'll teach you the rest!
Competitive hourly rate of $14.00 / hour
Customer Service Manager, Airport Workforce Management
By American Airlines At Charlotte, NC, United States
Being proactive and efficient with time management
This job is a member of the Domestic Airports Team within the Customer Experience Division
Previous airport customer service experience
2 years experience leading others
Knowledge of company policies and procedures and functional automation applications
Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
Director – Airport Operations Customer Service
By United Airlines At Houston, TX, United States
Operational oversight for Customer Service including the day-to-day management and operational continuous improvement initiatives.
Ensures operational performance management initiatives and programs are efficiently implemented, including career development and succession planning.
Proven success in the management of a multi-department, multi-layered business including operations, logistics, business systems, performance metrics, and budgets.
Bachelor’s degree in related field or equivalent work experience
5+ years leadership experience in an airport operations environment, such as a line station or hub
Tried ability in strategic planning and problem identification, analysis and action planning and knowledge of continuous improvement methodologies.
Customer Service Representative (Buf Airport)
By CLEAR (clearme.com) At Buffalo, NY, United States
Commuter Benefits & Parking subsidy
Exceptional customer-service-focused communication skills and the ability to engage with potential customers, general travelers, and members alike
Drive membership enrollments by engaging travelers and selling them the benefits of CLEAR
Self-motivated achiever interested in taking on additional responsibilities, and selling CLEAR!
Previous sales and/or customer service experience, a plus – we'll teach you the rest!
Competitive hourly rate of $17.40 / hour
Customer Service & Amp; Support Supervisor (F)
By PNC At Charlotte, NC, United States
Required for eligibility - FINRA Licensing - FINRA SIE, 7 & 63 minimum.
Accountable for the performance of the customer support team. Review team behaviors and identifies trends to drive employee engagement and outcomes.
Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
Live the Values - Role models our values with transparency and courage.
Enable Change - Takes action to drive change and innovation that will transform our business.
Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
Customer Service Representative (Bwi Airport)
By CLEAR (clearme.com) At Baltimore, MD, United States
Commuter Benefits & Parking subsidy
Exceptional customer-service-focused communication skills and the ability to engage with potential customers, general travelers, and members alike
Drive membership enrollments by engaging travelers and selling them the benefits of CLEAR
Self-motivated achiever interested in taking on additional responsibilities, and selling CLEAR!
Previous sales and/or customer service experience, a plus – we'll teach you the rest!
Competitive hourly rate of $16.00 / hour
Customer Service Manager, Airport Customer Operations
By American Airlines At Dallas, TX, United States
This job is a member of the Airports Team within the Customer Experience Division
Manage escalated service issues and be visible to your team members when problems arise
Previous airport customer service experience
2 years experience leading others
Knowledge of company policies and procedures and functional automation applications
Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
Customer Service Representative (Sat Airport)
By CLEAR (clearme.com) At San Antonio, TX, United States
Commuter Benefits & Parking subsidy
Exceptional customer-service-focused communication skills and the ability to engage with potential customers, general travelers, and members alike
Drive membership enrollments by engaging travelers and selling them the benefits of CLEAR
Self-motivated achiever interested in taking on additional responsibilities, and selling CLEAR!
Previous sales and/or customer service experience, a plus – we'll teach you the rest!
Competitive hourly rate of $15.00 / hour
Customer Service Supervisor Jobs
By Americor At Meridian, ID, United States
Minimum 1 year of call center management experience
Strong organizational, time management, and multitasking skills
Performance management – compiling data and making assessments
Oversee/Manage the reporting and maintenance of EOD reports
Acknowledge and resolve customer complaints
Experience training, mentoring, and leading a team
Customer Service Supervisor Ii
By City of Olathe At Olathe, KS, United States

Employment Type Full Time Job Summary Salary range: $54,857 to 69,668 The Customer Service Supervisor is responsible for assigning and reviewing work activities, coaching, and developing ...

Customer Service Supervisor (Plan Advisor Supervisor) - National Remote
By UnitedHealth Group At Dallas, TX, United States
Experience with Microsoft Excel (edit and/or create spreadsheets/docs, data entry, sort, and filter)
Develops staff by providing information, educational opportunities and growth opportunities
Identifies and develops the skill sets of individual staff members for further advancement
High School Diploma / GED (or higher) OR equivalent experience
2+ years of inbound/outbound customer service experience, preferably healthcare but any service industry
2+ years of CPS experience within UMR, or, Navigator system
Supervisor Customer Service Jobs
By HCA Healthcare At Campbell, CA, United States
KNOWLEDGE, SKILLS AND ABILITIES: This position requires the following minimum requirements:
Education assistance (tuition, student loan, certification support, dependent scholarships)
Administers performance management, recognition and disciplinary actions on a timely basis
Learn More About The Benefits Offered For This Job.
Family support through fertility and family building benefits with Progyny and adoption assistance.
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Customer Service Manager, Airport Customer Experience
By American Airlines At San Diego, CA, United States
This job is a member of the Field Stations Team within the Customer Experience Division.
Annual salary to be offered: $65,000.00 - $79,300.65
Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors
Previous airport customer service experience
2 years experience leading others
Knowledge of company policies and procedures and functional automation applications
Customer Service Manager, Airport Customer Experience
By American Airlines At San Francisco, CA, United States
This job is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division.
Annual salary to be offered: $65,000.00 - $79,300.65
Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors
Previous airport customer service experience
2 years experience leading others
Knowledge of company policies and procedures and functional automation applications
Supervisor, Customer Service - Surepayroll
By Paychex At St Petersburg, FL, United States
At least 2 years of experience in contact center environment
Supervises, coaches and develops staff; assigns, directs, and checks the work of assigned personnel to ensure quality client service.
Provides expertise to resolve client concerns and policy or procedural issues. Collaborates with appropriate personnel to identify and resolve system problems.
Partners with recruiting related to interviewing, and hiring to ensure that the best possible talent is hired.
Plans, coordinates, and organizes quarter- and year-end processes to provide accurate and timely tax documents to clients.
Call center leadership - Preferred
Customer Service Representative (Sat Airport)
By CLEAR (clearme.com) At Austin, TX, United States
Commuter Benefits & Parking subsidy
Exceptional customer-service-focused communication skills and the ability to engage with potential customers, general travelers, and members alike
Drive membership enrollments by engaging travelers and selling them the benefits of CLEAR
Self-motivated achiever interested in taking on additional responsibilities, and selling CLEAR!
Previous sales and/or customer service experience, a plus – we'll teach you the rest!
Competitive hourly rate of $15.00 / hour
Customer Service Manager, Airport Customer Experience
By American Airlines At Denver, CO, United States
This job is a member of the Field Stations Team within the Customer Experience Division.
Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors
Previous airport customer service experience
2 years experience leading others
Knowledge of company policies and procedures and functional automation applications
Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
Utilities Customer Service Supervisor
By City of Riverside At Riverside, CA, United States
Respond to and make final decisions regarding difficult customer complaints requiring a thorough knowledge of rules, rate schedules, and collection policies.
Remove meters; install remote reading devices, and devices to discourage energy and water theft; perform meter testing activities.
Monitor, plan, assign and manage workload while monitoring staff interactions with customers in person, in writing and by telephone.
Experience When Assigned To The Customer Service Division
For the CURRENT VACANCY in Customer Service, experience in the following areas is highly desired:
Assign, supervise, and participate in the processing of applications for utility services.
Customer Service Manager, Airport Customer Operations
By American Airlines At New York, NY, United States
This job is a member of the Airports Team within the Customer Experience Division
Manage escalated service issues and be visible to your team members when problems arise
Previous airport customer service experience
2 years experience leading others
Knowledge of company policies and procedures and functional automation applications
Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
Supervisor - Killeen Airport
By REEF At Killeen, TX, United States
Previous accounting & managerial experience a plus
Provide support to Operations Manager in regard to hiring, onboarding, scheduling, and training new employees.
Assist Operations Manager in preparing daily, weekly, and monthly operating reports as required.
Excellent written and oral communication skills
Assist in the supervision of location staff including delegating, coaching/developing, monitoring performance, and ensuring compliance with all company standards.
Assist in the supervision of ticket inventory, cash flow, reports, and audits to prevent loss through theft, error, or carelessness.

Are you looking for an exciting and rewarding career in customer service? We have an opening for an Airport Customer Service Supervisor at our busy airport! As the Supervisor, you will be responsible for managing a team of customer service agents, ensuring that all customer inquiries are handled efficiently and professionally. You will also be responsible for developing and implementing customer service policies and procedures, as well as training and coaching your team. If you have excellent communication and problem-solving skills, and a passion for customer service, this could be the perfect job for you!

Overview The Airport Customer Service Supervisor is responsible for providing excellent customer service to passengers and other airport personnel. They are in charge of supervising customer service staff, ensuring that all customer service needs are met, and resolving customer service issues. Detailed Job Description The Airport Customer Service Supervisor is responsible for overseeing the customer service staff at the airport. This includes ensuring that customer service staff are providing excellent customer service to all passengers and other airport personnel. The supervisor is also responsible for resolving customer service issues, such as complaints or disputes. The supervisor is also responsible for training and developing customer service staff, as well as ensuring that customer service standards are met. Job Skills Required
• Excellent customer service skills
• Ability to effectively manage and motivate staff
• Excellent communication and interpersonal skills
• Ability to handle customer complaints and disputes
• Knowledge of airport operations and procedures
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in business, hospitality, or a related field
• Previous customer service experience
• Previous supervisory experience
• Knowledge of airport operations and procedures
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of airport operations and procedures
• Knowledge of customer service software and systems
Job Experience
• Previous customer service experience
• Previous supervisory experience
• Experience in a fast-paced environment
Job Responsibilities
• Supervise customer service staff and ensure that customer service standards are met
• Train and develop customer service staff
• Resolve customer service issues, such as complaints or disputes
• Ensure that customer service needs are met
• Monitor customer service performance and provide feedback
• Maintain customer service records and reports