Register
Recruit Create CV

Airport Customer Service Supervisor Jobs in Cass, Texas

Airline Customer Service Supervisor At Atl Airport - $21/Hr
By Hallmark Aviation Services At , Atlanta $21 an hour
Minimum 18 months Airline Experience Preferred
Thorough knowledge of airport operations: Arrivals, Departures, Ticket Counter
Basic knowledge of airline reservations
Computer, typing and ticketing experience
Basic Math Skills: Adding, Subtracting, Division, and Multiplying
Excellent focus on Customer and Client satisfaction
Co-Op, Airport Customer Service, Cargo, And Clean Project Management (Summer 2023)
By Delta At , Atlanta, Ga
Implement project management skills and practices
Strong organizational, project management, and verbal/written communication skills
Familiarity with data analysis and/or experience in some of the following: SQL, SAS, Python, R, Tableau, Microsoft Power Apps
How you'll help us Keep Climbing (overview & key responsibilities)
What you need to succeed (minimum qualifications)
Willingness/ability to learn new skills
Atl Airport- Customer Service Agent
By Southern Airways Corporation At , Atlanta, 30320, Ga
Able to interact effectively with passengers, co-workers and management
Excellent written and verbal communication skills
Computer skills – ability to learn reservation and phone systems, proficient with a PC
Prefer at least 1 year of prior customer service experience
Ensuring FAA, Airline and airport regulations are followed
Enforcing safety/security measures and protecting sensitive zones
Customer Service Supervisor Jobs
By Serenity Healthcare At Fort Worth, TX, United States
Manage metrics, performance criteria, policies, and procedures.
1-3 years of supervisory experience.
Experience working in high volume customer service or call center environment.
Refined customer service skills, communication skills and critical problem-solving and de-escalation skills.
Ability to use and interpret data to monitor complex processes.
Provide coaching, feedback, and performance reviews.
Airline Customer Service Representatives In Newark (Ewr) Airport - $18/Hr With $4.60 Health Variance
By Hallmark Aviation Services At , Newark, Nj $18 an hour
Experience how to effectively navigate through various challenges and flight activities to ensure on-time performance.
Partner with port authorities, crew members, and airline personnel to ensure a safe and secure travel experience.
Eager to learn new skills
Effective communication skills and good listening skills
We offer part-time and full-time positions.
Paid training with our highly knowledgeable and top performing training department.
Customer Service Quality Supervisor - 90362182 - Boston
By Amtrak At , Boston, 02110, Ma $7,250 a month
Prefer extensive supervisory experience and knowledge of the Amtrak system, policies, procedures, and service standards for on- board employees
Provides direction to ensure compliance of all personnel with corporate policies & procedures relative to customer experience
Testing consistent with service requirements and other items of regulatory compliance
Effectively contributes to a safe and secure work environment for employees and travel experience for customers
Experience in revenue and accounting procedures, including the ability to evaluate and to perform audits
Experience in TDRS, CSPMI, Exodin machines, Point of Sale (POS)
Boston Airport Customer Service Agent
By Intercruises Shoreside & Port Services At , Boston, 02210, Ma $19 an hour
Able to work weekdays and weekends (a must), we offer flexible schedule
Offer lost luggage assistance in conjunction with airlines
Good customer service skills a must
Special offers/discounts on travel and entertainment
A team player working together to create great first and last impressions
Greet passengers upon flight arrival/departure and direct to appropriate transportation - buses, taxis, car rentals etc.
Customer Service Manager, Baggage Airport Customer Operations
By American Airlines At , Dallas, 75219, Tx
Minimum Qualifications- Education & Prior Job Experience
This job is a member of the Domestic Airports Team within the Customer Experience Division supporting Baggage Operations.
Manage escalated service issues and be visible to your team members when problems arise
Previous airport customer service experience
2 years experience leading others
Knowledge of company policies and procedures and functional automation applications
Customer Service Representative (Sju Airport)
By CLEAR (clearme.com) At San Juan, TX, United States
Commuter Benefits & Parking subsidy
Exceptional customer-service-focused communication skills and the ability to engage with potential customers, general travelers, and members alike
Drive membership enrollments by engaging travelers and selling them the benefits of CLEAR
Self-motivated achiever interested in taking on additional responsibilities, and selling CLEAR!
Previous sales and/or customer service experience, a plus – we'll teach you the rest!
Competitive hourly rate of $14.00 / hour
Director – Airport Operations Customer Service
By United Airlines At Houston, TX, United States
Operational oversight for Customer Service including the day-to-day management and operational continuous improvement initiatives.
Ensures operational performance management initiatives and programs are efficiently implemented, including career development and succession planning.
Proven success in the management of a multi-department, multi-layered business including operations, logistics, business systems, performance metrics, and budgets.
Bachelor’s degree in related field or equivalent work experience
5+ years leadership experience in an airport operations environment, such as a line station or hub
Tried ability in strategic planning and problem identification, analysis and action planning and knowledge of continuous improvement methodologies.
Customer Service Manager, Airport Customer Operations
By American Airlines At Dallas, TX, United States
This job is a member of the Airports Team within the Customer Experience Division
Manage escalated service issues and be visible to your team members when problems arise
Previous airport customer service experience
2 years experience leading others
Knowledge of company policies and procedures and functional automation applications
Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
Customer Service Representative (Sat Airport)
By CLEAR (clearme.com) At San Antonio, TX, United States
Commuter Benefits & Parking subsidy
Exceptional customer-service-focused communication skills and the ability to engage with potential customers, general travelers, and members alike
Drive membership enrollments by engaging travelers and selling them the benefits of CLEAR
Self-motivated achiever interested in taking on additional responsibilities, and selling CLEAR!
Previous sales and/or customer service experience, a plus – we'll teach you the rest!
Competitive hourly rate of $15.00 / hour
Customer Service Supervisor (Plan Advisor Supervisor) - National Remote
By UnitedHealth Group At Dallas, TX, United States
Experience with Microsoft Excel (edit and/or create spreadsheets/docs, data entry, sort, and filter)
Develops staff by providing information, educational opportunities and growth opportunities
Identifies and develops the skill sets of individual staff members for further advancement
High School Diploma / GED (or higher) OR equivalent experience
2+ years of inbound/outbound customer service experience, preferably healthcare but any service industry
2+ years of CPS experience within UMR, or, Navigator system
Customer Service Representative (Sat Airport)
By CLEAR (clearme.com) At Austin, TX, United States
Commuter Benefits & Parking subsidy
Exceptional customer-service-focused communication skills and the ability to engage with potential customers, general travelers, and members alike
Drive membership enrollments by engaging travelers and selling them the benefits of CLEAR
Self-motivated achiever interested in taking on additional responsibilities, and selling CLEAR!
Previous sales and/or customer service experience, a plus – we'll teach you the rest!
Competitive hourly rate of $15.00 / hour
Supervisor - Killeen Airport
By REEF At Killeen, TX, United States
Previous accounting & managerial experience a plus
Provide support to Operations Manager in regard to hiring, onboarding, scheduling, and training new employees.
Assist Operations Manager in preparing daily, weekly, and monthly operating reports as required.
Excellent written and oral communication skills
Assist in the supervision of location staff including delegating, coaching/developing, monitoring performance, and ensuring compliance with all company standards.
Assist in the supervision of ticket inventory, cash flow, reports, and audits to prevent loss through theft, error, or carelessness.
Customer Service Manager, Airport Workforce Management
By American Airlines At Austin, TX, United States
This job is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division.
Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors
Previous airport customer service experience
2 years experience leading others
Knowledge of company policies and procedures and functional automation applications
Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
Airport Service Representative I Customer Service/ International (William P. Hobby)
By Houston Airport System At Houston, TX, United States
Promotes a safe, secure and healthy environment for internal and external customers through the Safety Management System (SMS) program.
Facilitates International passenger's departures and arrivals through the Federal Inspection Services
(FIS) in collaboration with Customs Border Protection (CBP) leadership and Stakeholders to exceed the department passenger processing goals.
Inspect and report facility irregularities to ensure opening day fresh.
Comply with departmental policies, procedures and enforces regulatory compliance relative to operational activities.
Supports the International Services Departmental fiscal year budget goals.
Customer Service Manager, Airport Customer Operations
By American Airlines At , Dallas, Tx
Minimum Qualifications- Education & Prior Job Experience
Preferred Qualifications- Education & Prior Job Experience
This job is a member of the Airports Team within the Customer Experience Division
Manage escalated service issues and be visible to your team members when problems arise
Previous airport customer service experience
2 years experience leading others
Customer Service Manager, Airport Customer Care
By American Airlines At , Boston, 02116, Ma
Minimum Qualifications- Education & Prior Job Experience
Preferred Qualifications- Education & Prior Job Experience
This job is a member of the Airports Team within the Customer Experience Division.
Manage escalated service issues and be visible to your team members when problems arise
Previous airport customer service experience
2 years experience leading others
Manager, Airport Customer Care
By American Airlines At , Dallas, Tx
Bachelor’s Degree in Business Management or relevant field or equivalent experience/training
Minimum Qualifications- Education & Prior Job Experience
This job is a member of the Hubs and Gateways Team, within the Customer Experience Division.
Responsible for managing, developing, and coordinating all customer related activities ensuring the highest level of customer satisfaction and experience.
Reviews staffing requirements and bid schedules for all employees
Communicates procedural changes to Customer Service Managers and frontline employees ensuring compliance

Are you looking for an exciting and rewarding career in customer service? We have an opening for an Airport Customer Service Supervisor at our busy airport! As the Supervisor, you will be responsible for managing a team of customer service agents, ensuring that all customer inquiries are handled efficiently and professionally. You will also be responsible for developing and implementing customer service policies and procedures, as well as training and coaching your team. If you have excellent communication and problem-solving skills, and a passion for customer service, this could be the perfect job for you!

Overview The Airport Customer Service Supervisor is responsible for providing excellent customer service to passengers and other airport personnel. They are in charge of supervising customer service staff, ensuring that all customer service needs are met, and resolving customer service issues. Detailed Job Description The Airport Customer Service Supervisor is responsible for overseeing the customer service staff at the airport. This includes ensuring that customer service staff are providing excellent customer service to all passengers and other airport personnel. The supervisor is also responsible for resolving customer service issues, such as complaints or disputes. The supervisor is also responsible for training and developing customer service staff, as well as ensuring that customer service standards are met. Job Skills Required
• Excellent customer service skills
• Ability to effectively manage and motivate staff
• Excellent communication and interpersonal skills
• Ability to handle customer complaints and disputes
• Knowledge of airport operations and procedures
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in business, hospitality, or a related field
• Previous customer service experience
• Previous supervisory experience
• Knowledge of airport operations and procedures
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of airport operations and procedures
• Knowledge of customer service software and systems
Job Experience
• Previous customer service experience
• Previous supervisory experience
• Experience in a fast-paced environment
Job Responsibilities
• Supervise customer service staff and ensure that customer service standards are met
• Train and develop customer service staff
• Resolve customer service issues, such as complaints or disputes
• Ensure that customer service needs are met
• Monitor customer service performance and provide feedback
• Maintain customer service records and reports