Wholesale Account Coordinator Jobs

tarte is the pioneer of high-performance naturals™, and one of the fastest growing cosmetic companies in the U.S. Founder & CEO Maureen Kelly set out to create a cruelty-free line of easy-to-use, life-tested products chock full of healthy ingredients that deliver real results to the everyday woman. tarte is committed to sharing our “good-for-you glamour” philosophy with tartelettes worldwide, with in-store presence in over 7 countries, and online shipping to 150 countries and counting! Passionate and fierce individuals make up the tarte team from our New York City headquarters to the on-the-ground sales team sharing our powerful products and message throughout the U.S. and internationally.

Are you a force of nature who thrives in a fast-paced environment? Do you want to contribute to tarte’s mission of offering cruelty-free, eco-chic cosmetics chock full of vitamins, minerals and formulated without any of the icky stuff like parabens, mineral oil, phthalates and gluten? Do you strive to live a healthy, compassionate and environmentally responsible way of life? If so, we’d love to hear from you!

Wholesale Account Coordinator

Provides operational support for one or more Key Wholesale account(s). This position acts as primary communication & operations liaison between Customer, Sales, Planning, Distribution Center & Transportation, working with the Senior Manager of Customer Care to achieve sales goals & maximize account profitability for assigned account(s). The Coordinator provides effective customer service support and order coordination from forecast to confirmed shipping. They will be the primary Wholesale Operations team liaison & support initiatives as needed with their accounts.

Responsibilities:

• Research and resolve claims, returns, and chargebacks in timely manner by working with appropriate departments
• Manage operational relationship between tarte & wholesale account(s)
• Provide daily, weekly and monthly updates regarding order status to Sales, Customer and Management
• Manage life cycle of sales orders from forecast to fulfillment (OTS, EDI, order entry & booking, etc). Create, maintain and generate seasonal allocation promotions, coordinating with Sales and Marketing as needed.
• Analyze business needs and strategize cross functionally with supply chain leaders and channel planning partners
• Provide product information and availability on customer by customer basis
• Ensure account contractual obligations are met through problem solving and analytical skills. Trouble shoot orders are appropriate

Requirements:

• ERP system experience preferably Navision
• Excellent Customer Service
• Min. 1-3 years Customer Service/Supply Chain experience
• BA/BS degree or equivalent experience
• Strong organization and communication skills
• Ability to analyze data and make determinations to proactively identify business opportunities
• Ability to multi task
• Excellent written and interpersonal skills
• Strong Excel skills required

Our Perks:

• Friendly, fun, creative & collaborative work environment
• Paid vacation, holidays, summer Fridays, birthdays off, volunteer time & more!
• Salary range: $58,500- 62,000 (compensation will depend on a variety of factors, including but not limited to skill level, relevant work experience & education)
• Medical, dental, vision, 401k plan & access to health and wellness programs
• Hybrid work policy
• Gratis, employee discount on tarte.com, team give-back initiatives

Tarte is an equal opportunity employer.