Valet Regional Vice President

DealerFlex is in search of a qualified candidate for a Valet Regional Vice President. This position requires Management experience, preferably in the Automotive Industry (not required).
Some of the reasons why DealerFlex is a great company to work for:

• Flexible scheduling
• Strong commitment to employee development Work in a fun, fast paced environment with great people!
• WEEKLY PAY!
• Have the unique opportunity to be a part of a rapidly growing company that is expanding into new markets across the country.
• Promotions/Career Opportunities with DealerFlex

• Implement operations-related policies, practices, standards, and safety measures to ensure effective and consistent support and execution.
• Continuously track and improve operational efficiency using defined metrics to improve operational performance.
• Actively and consistently support all efforts to simplify and enhance the client and customer experience. Ensure long-term client retention & satisfaction through the delivery of a consistently positive client experience and partnership at all levels of interaction.
• Provide action plans for driver safety score improvement, and coordinate with fleet teams on vehicle deliveries and training.
• Partner with Human Resources on the attraction and retention of service-minded talent, including actively engaging in talent acquisition processes, facilitating appropriate onboarding and orientation, performing ongoing performance evaluations, effectively resolving associate relations, and developing talent.
• Align the region’s priorities with the strategic direction of the field services organization.
• Foster a culture of consistency and accountability. Conduct site visits within the region to ensure adherence to service standards and create strategies for improvement when needed.
• Rally team around change management efforts and adoption.
• Manage budget and resource planning to ensure the company is prepared to meet new operational challenges and capable of rapidly responding to new opportunities.
• Drive a culture of safety at the district level in an effort to meet company safety goals.
• Participate in scheduled regional account reviews to validate compliance to service standards.
• Lead and support an assigned region of up to 20 Car Dealerships
• Perform regular audits with clients on CSI scores to ensure excellence in customer service, and address all issues as needed.
• Respond promptly and professionally to client concerns.

• Experience with P&L or Cost Center Control.
• 5+ years of management experience with at least 2 years’ experience managing remotely in multiple regions.
• Previous experience in leading an organization with a large part time workforce preferred.
• Previous sales or customer experience leadership is a plus.
• Bachelor’s Degree preferred.
• Experience working in retail, hospitality, automotive, or relevant B2B services industry with a client-first strategy required.

• Unwavering work ethic, integrity, and sense of accountability.
• Strong project management, organization, detail orientation, problem solving, and time-management skills.
• Ability to thrive in a complex, fast-paced, high pressure, growth environment.
• Ability to meet deadlines and prioritize multiple projects with a high level of effectiveness.
• Excellent written and oral communication with superior interpersonal skills and the ability to interact with a variety of audiences.
• Proficiency in spreadsheets and basic computer skills
• Demonstrated track record of creating and leading high-performance teams, including hiring, training, and staff development.

• Ability to pass a background check.
• Must be able to perform job function of all direct reports.
• Must be willing and able to work outdoors in inclement weather.
• Must be able to stand, walk, run for up to 8 hours.

• This description reflects management's assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned