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Learning And Development Specialist
Company | Chimes |
Address | Baltimore, MD, United States |
Employment type | FULL_TIME |
Salary | |
Category | Non-profit Organizations |
Expires | 2023-07-21 |
Posted at | 10 months ago |
Position Responsibilities
- Ensure scheduling and delivery of mandatory annual training courses
- To deliver training for Team Members at their work sites across various work shifts, which requires flexibility in scheduling workdays and hours
- To measure the effectiveness of training programs through learning evaluation methods
- To assist Director of Learning and Development in identification of and design of new courses, selecting and developing teaching aids, such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works
- Complete necessary learning administration tasks, including creation of course rosters, updating attendance to the LMS timely, and preparing weekly and monthly training reports to the Training Manager
- To conduct training needs assessments and implement training for all levels of employees (Team Members) at their work sites
- Communicate effectively with the Training Manager, team members, trainers, and site management to ensure all needs are met
- To conduct training sessions covering a variety of areas, including required annual health and safety practices, new employee orientation (NEO), and other professional development workshops.
- To provide feedback on and update existing course content and training materials when needed, including workshop agendas, outlines, presentations, and manuals
Additional Responsibilities
- Comply with Contractor’s rules for the building, security guidelines, Chimes District of Columbia Rules for the workplace and all policies and procedures
- Complete required in-service training, including, but not limited to, OSHA Workplace Safety Standards, HIPAA, Workplace Harassment, and other safety precautions as directed by Human Resources
- Maintain knowledge and understanding of Chimes District of Columbia programs and services, employees’ needs, and the knowledge, skills, and abilities needed by the staff to change and improve job performance
- Assume other duties, responsibilities and special projects as required
- Actively engage in professional development by participating in workshops, certifications, and other courses as available.
- Maintain trainer certification(s) to conduct training in various areas, such as CPR/First Aid, any other areas as required
Job Competencies Needed for Success on the Job
- Able to influence without authority across various sites and departments to ensure all required training is attended by participants to stay compliant
- Ability to meet deadlines as required by the job
- Strong workshop facilitation skills using a blended learning approach, including presentation, videos, activities, and use of other necessary supplemental tools to aid in comprehension of needed skills
- Ability to make decisions and solve problems
- Ability to understand and comply with safety procedures and environmental requirements
- Demonstrated ability to multi-task and show flexibility and re-prioritize throughout the day
- Ability to work both independently and collaboratively with others as needed
- Proficient with MSFT Office Suite (Outlook, Word, Excel, PowerPoint)
- Natural ability to demonstrate patience and compassion when training Team Members
- Ability to interact with others in a positive, enthusiastic, respectful, and courteous manner.
- Strong verbal and written communication skills
Education and Experience
- High School Diploma and 5 years of related training experience
- Valid CPR/FA certification preferred
- Experience working with individuals with disabilities preferred
- OSHA training a plus
- Demonstrated experience and understanding of training and development (i.e., workshop facilitation, presentation skills, learning needs assessment, instructional design, curriculum development, learning evaluation, and adult learning theory and development.)
- Experience administering a Learning Management System (LMS)
Physical Abilities Needed to Meet Work Demands
- Ability to go up and down stairs
- Ability to stand, sit, or walk for extended periods of time
- Ability to lift, carry, and push up to 30 lbs. as needed
- Ability to reach above the head, bend, kneel, stoop, and crawl
Other requirements
- Willing to deliver training in person and onsite at various locations including, but not limited to, MD, VA, PA, DC, and NC.
- A successfully completed background check to obtain and retain government and site clearances as needed for various training locations
- Valid driver’s license for a minimum of 3 years, from state of residence, and ability to drive to locations required for training delivery with the possibility of occasional out of state site visits
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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