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Training & Operations Manager Jobs

Company

GRIND Management

Address Cleveland, OH, United States
Employment type FULL_TIME
Salary
Category Internet Publishing
Expires 2023-07-02
Posted at 11 months ago
Job Description
As the Training and Operations Manager, you drive profitable sales growth by creating and executing all hiring plans and ensuring all Brand Associates are trained on all company programs, initiatives, and standard operating procedures. You are the subject matter expert in Grind Management operating procedures, people processes, and product knowledge. You are responsible for creating a culture of engagement and high performance in our Brand Associates through their ongoing training and development.


  • Please note that before becoming an operations manager you must train in all departments at Grind Management***


Core Responsibilities:


  • Train in Product knowledge
  • Handle customer complaints
  • Help with onboarding
  • Oversee the brand associates
  • Meet with clients and prospective customers


Qualifications:


  • Ability to work under pressure
  • Excellent communication skills
  • Professional Experience
  • Organization skills
  • Bachelors preferred but not required


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