Tiktok Live - Campaign Operations Manager

Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.
TikTok LIVE team's mission is to work hand-in-hand with creators & influencers, agencies, and partnership organizations to create an environment that brings communities together in real time to create meaningful and interactive connections around the globe.
Responsibilities:
As part of the US LIVE Operations Team, the US Content Program Manager will be responsible for ensuring that communities, including creators and viewers, understand how to grow and be successful on TikTok Live through successfully building programs and activations that inspire communities to thrive, focusing on education, experimentation, and incentivization.
- Ideate, develop, and manage end-to-end TikTok LIVE match programs focusing on driving excitement and engagement between LIVE creators and their communities, including gamification of events, tentpole celebrations, and content showcases.
- Build and scale LIVE match programs based on live streaming best practices that are focused on tiered operations which helps new TikTok Live creators get started, and existing TikTok Live communities stay engaged and motivated.
- Build incentive programs that inspire creators to leverage the latest and most popular TikTok Live product offerings and experiences.
- Provide insights, recommendations, and direction on program strategies.
- Be creative and champion new ideas.
- Collaborate with cross-functional teams to drive alignment, program optimization, and efficiency.
- Identify and understand trends in TikTok user communities and social media and leverage insights in program designs.
- Analyze program performance and present findings, identify trends and patterns.
- Help create and monitor program revenue growth strategies.
Qualifications
Qualifications:
- BS/BA and 2+ years of experience working in consumer content development, program management, or creator/community marketing.
- Strong understanding of how to drive influence at scale to creator and community ecosystems.
- Experienced in Excel and solid data analysis ability.
- Ability to analyze program performance and make recommendations on changes and future improvements qualitatively and quantitatively.
- Excellent written, verbal, and professional communication skills.
- Ability to work independently and time manage multiple sensitive and high-profile initiatives.
Preferred Qualifications:
- Deep passion for TikTok, mobile entertainment, social media, and popular culture.
- Creative mindset and thought process that's focused on teaching creators how to grow and thrive.
- Experience in the live streaming space and understanding of live streaming trends.
- Fundamental data skills will be a plus.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at [email protected].
Job Information:
【For Pay Transparency】Compensation Description (annually)

The base salary range for this position in the selected city is $65000 - $118000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

At ByteDance/TikTok our benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support ByteDancers to give their best in both work and life. We offer the following benefits to eligible employees:

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off(PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.