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Test Content Services Specialist (47K-57K)
| Company | PSI Services |
| Address | , Remote |
| Employment type | FULL_TIME |
| Salary | |
| Expires | 2023-06-09 |
| Posted at | 1 year ago |
Description
About PSI
At PSI, our mission is to help people meet their potential. That is our core purpose, enabling our vision to empower people in their careers and drive organizational success. We achieve this by being the leading global workforce solutions provider that fuses science, technology, and expertise to deliver best-in-class testing, assessment and development products and services.
PSI’s culture is as strong as the people who embody our core values. These include our drive to work together as one team, to be dependable in our pursuit of rigor and excellence, to value people and respect everyone’s talents, to embrace diversity in perspectives and culture, and to think creatively with the willingness to experiment.
Learn more about what we do at: http://www.psionline.com
The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and maintenance of certification exams. The Test Content Services Specialist will import exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI’s proprietary item banking and exam delivery software.
- Collaborate with Information Technology personnel to provide software support and training for clients.
- Conduct quality control according to department procedures and address issues.
- Intake new exams for existing clients and publish exams according to established timeline requirements.
- Set up content migration plan and timeline for new clients, with input from the client and internal project manager.
- Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems.
- Prepare tests for publication, perform quality checks, and implement live updates to tests.
- Develop and maintain timelines for test publication activities and track progress in project management ticketing software.
- Support peers with tasks related to test publication.
- Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately.
- Onboard new clients, review contracts, and determine appropriate test setup based on client requirements.
- Experience with XML, HTML and QTI file formats.
- Strong experience with project management processes and workflows.
- Proficiency with Microsoft Office applications.
- 1+ years’ experience exam publication, item bank management and/or database management.
- Strong proofreading skills required.
- Education to Bachelor’s degree level.
Benefits:
PSI offers a competitive and comprehensive benefits package inclusive of:
- Medical, Dental, Vision, Life, and Short and Long-Term Disability Insurance
- Generous PTO and Holiday Pay
- Flexible Spending Accounts
- 401k plan with company match
Expressing an interest in employing your time and talent with PSI is paying us the ultimate compliment. We sincerely appreciate your interest!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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