Technology Success Consultant - Minneapolis, Mn

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.
At Northwestern Mutual, we believe relationships are built on trust. That our lives and our work matter. These beliefs launched our company nearly 160 years ago. Today, they're just a few of the reasons why people choose to build careers at Northwestern Mutual!
We're strong and growing. In a company with such a long and storied history, this may be the most exciting and important time to be a part of Northwestern Mutual. We're strong, innovative and growing.
We invest in our people. We provide opportunities for employees to grow themselves, their career and in turn, our business.
We care. We make a positive difference in our communities. Nationally, thousands have benefitted from our support of research and programs to fight childhood cancer. Each year, our Foundation, employees and financial representatives donate time, talent and financial support to causes they're passionate about.
This position requires 100% onsite availability in Minneapolis, MN
What's the role?
Summary
The responsibility of the role is to advocate and promote the effective use of technology within the network office (NO) territory and facilitate the use of new and existing technologies into the financial advisor's practice and workflow of all NO team members (e.g., CRC, SET, DNOS, Recruiters etc.). Apply a holistic consulting approach on an individualized basis to promote efficient and value-added utilization of technology to achieve individual goals and objectives. This is a full-time, on-site resource, responsible for the coaching, training, mentoring NM’s technology suite to financial advisors and team members in local network, district, and detached offices.
Primary Duties & Responsibilities

• Collaborate with appropriate resources to ensure relevant technology education is provided to the financial advisors and their staff.
• Develop deep understanding of insurance and investment product sales cycle to consult to the effective implementation of technology throughout the cycle.
• Partner with NO and HO leadership to ensure a consistent messaging in promoting the proper use and integration of technology and proven business building benefits.
• Act as feedback loop to HO leadership to ensure tech applications meet the needs of end-users and clients.
• Track and report engagement efforts and effectiveness to corporate and local management teams.
• Partner with, and independently develop sound recommendations to NO leadership to assist them in establishing goals.
• Attend mandatory classes, conferences, and training sessions to remain current with changing technologies.
• Establish, build and maintain relationships with key roles including financial advisors (FA), FA teams, NO leadership and team members to understand their individual business needs.
• Lead strategic planning, engagement, and execution efforts to ensure goals are attained and benefits realized. (e.g., increase field or recruitment productivity, capitalize on expense/revenue benefits through staff redeployment/reduction based on efficiencies gained etc.)
• Plan, schedule, and facilitate classes using established curriculum to leverage technology as a sales cycle productivity tool.
• Tailor consultative approach so that the specific benefits for each unique audience who will be using the technology are clearly demonstrated and understood.
• Consult to and partner with NO training team in leading Financial Planning Academy sessions to promote and deliver usage strategies on key technologies needed for a successful FA onboarding and development.
• Ensure financial advisors and NO team members comprehend the specific benefits the use of technology will offer (e.g., increased productivity through time savings, increased sales, recruitment, improved client experience etc.)
• Consult to NO training leadership teams on teaching and reinforcing technology use best practices throughout the sales cycle with new and existing financial advisors.
• Proactive engagement with NO leadership, NO team members, FAs and their teams, Home Office (HO, corporate office) leadership to ensure effective and efficient use of NM’s technology suite to maximize advisor and client value.
• Identify gaps and inefficiencies where the financial advisors can apply use of new or existing technology to improve their practices.
• Develop individualized action plans to assist FAs in leveraging technology in their business practice.
• Articulate the benefits of leveraging technology to drive a positive client and advisor experience throughout the sales cycle.
• Support technology rollouts making users aware of benefits, preparation, and training needed for successful deployment.

Qualifications

• Demonstrated ability to understand software technology focused on sales practice and the ability to articulate the benefits and uses to select audiences.
• Demonstrated ability to lead and facilitate groups of people.
• Ability to build and maintain relationships.
• Five + years of consultation experience working with professionals in financial services or similar industry with demonstrated ability to build/develop relationships at various position levels through a consultative model.
• Proven ability to consult and drive measurable improvements in an outcome-based model. (E.g., prior demonstrated ability to drive % increase in adoption, sales etc.)
• Minimum of five years financial services industry experience preferred .
• Minimum of three years of coaching and training experience preferred .
• Minimum of 5 years' experience to include the following: Experience can run concurrently or in addition to each:
• Minimum of three years' experience in coaching/training individuals how to optimize their business through the use of technology is highly desirable.
• Bachelor's Degree, preferably in business or an equivalent combination of education and/or progressively responsible work experience.

Benefits

• Highly competitive compensation that include base salary plus bonus.
• Tuition reimbursement, commuter plans, and paid time off.
• Medical/Dental/Vision plans, 401(k), pension program, and more!

#IN-Post
Compensation Range
Pay Range - Start:
$57,820.00
Pay Range - End
$82,600.00
Please note that this is the standard pay structure. Positions in certain locations (such as California) may provide an increase on the standard pay structure based on the location. Please click here for additional information relating to location-based pay structures.
Grow your career with a best-in-class company that puts our client’s interests at the center of all we do. Get started now!
We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.
If you work or would be working in California, Colorado, New York City, Washington or outside of a Corporate location, please click here for information pertaining to compensation and benefits.
FIND YOUR FUTURE
We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion.