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Customer Success Consultant Jobs

Customer Success Consultant Jobs
By Hunova At New York City Metropolitan Area, United States
4. Excellent written and verbal communication skills.
6. Strong attention to detail and problem-solving skills.
1. Experience in SaaS or e-commerce.
3. Certification in data analytics or a related field.
2. Comprehensive benefits package including medical, dental, and vision insurance.
7. **Training:** Aid in training initiatives, ensuring the broader team's approach to customer success is data-driven.
Customer Success Consultant Jobs
By McGraw Hill LLC. At , Desoto, 75115 $55,000 - $60,000 a year
1-2 years experience in customer success or similar role related to software implementation (higher education experience preferred but not required).
Exceptional communication and presentation skills to effectively train and support customers with varying levels of technical acumen and confidence.
Instructional design, teaching and/or coaching experience also a plus.
Experience using Salesforce and Gainsight is preferred.
Conduct one-on-one and group meetings via Zoom to provide consultative guidance, training, and support tailored to customer’s unique needs and goals.
Provide timely follow-up to meetings and responses to incoming customer inquiries related to implementation of our digital products.
Customer Success Consultant - Voice
By Lumen At , Remote $57,375 - $127,500 a year
Experience: 5+ years customer success or account management experience
Education Level: Bachelor's Degree or equivalent work experience
Manage customer metrics, including usage data, health indicators, and renewal dates in alignment with objectives
Manage risks to customers’ success, identify root causes, define and activate solutions, and deploy cross-functional support to resolve
Experience working with large and medium enterprise customers
Excellent communication and interpersonal skills with ability to build strategic relationships within customer accounts
Customer Success & Implementation Consultant - Vendo
By Paradigm At United States
2+ years of client relations experience; performing activities such as marketing, project management, information technology, analysis and /or business/public relations.
You will provide “in the field” insight into potential product evolutions and offerings and real time feedback on user experience.
Bachelor’s Degree in related field or an equal amount of related professional experience
You will be the POC for Vendo Implementations and be responsible for successful outcomes.
You will facilitate relationships between business and technical teams. You will assist with any billing/payment issues.
You will work in Salesforce to track your activities.
Customer Success Consultant Jobs
By Unitop Educations At United States
Proven experience in a customer service or customer-facing role, preferably in a SaaS or technology-related industry.
Exceptional communication skills, both written and verbal, with an ability to explain technical concepts in a clear and understandable manner.
Strong problem-solving and troubleshooting abilities, with a focus on finding efficient and effective solutions for customers.
Empathetic, patient, and customer-oriented attitude, with a passion for delivering outstanding customer experiences.
Strong team player with excellent interpersonal skills, contributing positively to a collaborative and supportive work environment.
Standardizing the Customer Success process:
Bx Success Consultant Jobs
By Qualtrics At Provo, UT, United States
2-4 years of relevant experience
Experience working in research focused roles
Base-level Qualtrics dashboard technical expertise, with BX-specific knowledge a plus
Client-facing skills to work directly with customers
Support 65-85 BX customers in gleaning insights from the BX technology org with all BX customers.
Advise customers on how to better leverage technology via proactive outreach
Customer Success Consultant (Regtech)
By Iopa Solutions At New York, United States
Sound knowledge and familiarity with regulatory requirements in the financial industry. Experience with regulatory reporting, compliance, and filings is highly desirable.
Excellent communication skills, both verbal and written. You should be able to convey complex information in a clear and concise manner.
A self-starter mindset with the ability to work independently and thrive in a fast-paced, dynamic environment.
Bonus points for familiarity with New York City's financial landscape and the specific regulations that govern the region.
So, what will you be doing exactly? Let's break it down:
To excel in this role, here's what we're looking for:
Customer Service Consultant Jobs
By Milton Freewater Police Dept At United States
Good data entry and typing skills.
The ideal candidate should be well-spoken with a professional demeanor and strong customer service and computer skills.
Strong working knowledge of computer software, including microsoft office.
Excellent interpersonal, customer service, and communication skills.
Listening to customer concerns and providing information, answers, or responses.
Taking orders and processing billings and payments.
Customer Success Consultant (Anz)
By Granicus At United States
Skilled in negotiation and issues management with customer-for-life attitude
Manage a territory of diverse clients utilising the Granicus suite of digital solutions across New South Wales and Queensland.
Great interpersonal skills and able to build a rapport with our customers from the C-Suite through to the platform user.
High level written and verbal communication skills
Close small sales deals, when applicable
Familiar and comfortable with record keeping and analysis in CRM solutions including Salesforce
Customer Service Consultant Jobs
By Alpha Ascension At Edison, NJ, United States
Cultivate a knowledge base on all products and services to draw on customer interactions
Attend team-based meetings to develop new customer service skills, receive personalized training, and network with top executives
1-3 years working as a customer service consultant, sales representative, or experience in a retail, restaurant, or hospitality environment
Above-average emotional intelligence and people skills
Daily Responsibilities for our Customer Service Consultant:
Wanted Qualifications for our Customer Service Consultant:
Customer Consultant Jobs
By Peoples Gas At Chicago, IL, United States
Benefits including medical and prescription, dental, vision, retirement and more
1+ years Customer Service Experience
Competitive pay starting at $22.74 per hour
Paid time off after 1 year of service
Proficient at understanding verbal and written Spanish language
High School Diploma, HSED, or GED
Customer Success Manager (Consultant)
By Timo Talent At United States
Project management and/or customer relationship experience
Engage executives, data science decision makers and L&D managers
Manage engagement marketing campaigns for customers to drive software adoption
Remote work environment with regular company retreats
Help close pipeline deals identified by the sales team, and grow those to highly satisfied accounts
Build and maintain excellent client relations
Customer Success Consultant Jobs
By Phocas Software At Reno, NV, United States
Minimum 3 years’ prior experience working in Customer Success or Account Management roles.
Excellent presentation, training and communication skills.
Solid understanding of business needs and customer focus beyond the technical/technology aspects with a dedication to customer experience
Bachelor's degree in Business, Information Technology or another related subject. In lieu of degree, relevant equivalent experience required.
Experience with Phocas or related products – other BI, CRM, ERP software products
Previous experience working within the SaaS/IT industry.
Customer Success Consultant (Specialty) #1522
By Bullhorn At United States
Delivering an exceptional customer experience with proactive communication and orchestrate appropriate internal resources to meet and exceed customer business goals
Maintaining up-to-date knowledge of Bullhorn products, solutions and technology stack; capable of articulating business value
You have a minimum of 2 years customer-facing experience (preferably within a Customer Success Consultant role)
Benefits eligibility effective DAY ONE including Medical, Dental, Vision, 401(k), 401(k) Match, and more
Mental health benefits (EAP & 98point6)
Identify areas of opportunity to improve adoption, usage and engagement with our products/solutions
Technical Solutions Consultant, Cloud Security Customer Success
By Google At Colorado, United States
3 years of experience in security engineering, security operations, vulnerability management, incident management, security assessments, or security assurance/compliance.
Experience with SIEM, identity/access management, network security, system administration, data protection, security log analysis, pen testing.
Bachelor’s degree in Engineering, Computer Science, or equivalent practical experience.
Experience with automating IT processes with scripting and coding.
Ability to travel up to 20% as required.
Master’s degree in Engineering, Computer Science, or a related field.
Project Manager/Customer Success Consultant
By CHESS Health At United States
The annual compensation range for this position is $56,000 to $70,000, depending on experience and geographic location.
Bachelor’s degree is required; some experience in a customer-facing role is preferred
Academic and/or professional experience successfully managing group projects is a plus
Ability to quickly develop a deep understanding and full knowledge of new solutions and technologies
Competitive compensation and benefits, including a company-paid employee health plan option effective your first day of employment
Project Manager / Project Implementation / Customer Success Consultant
Team Manager – Customer Success Consultant (Remote)
By Staples At United States
Strong organizational and time management skills
Manages a team of CSC associates which includes hiring, coaching, development, training and performance management.
Team Manager – Customer Success Consultant (Remote)
Proactively identifies and anticipates business partner needs, expectations and requirements
Conducts research and manages special projects as necessary
Proven customer service skills with the ability to maintain a professional attitude and demeanor while managing multiple deadline-oriented project
Technology Success Consultant - Minneapolis, Mn
By Northwestern Mutual At Minneapolis, MN, United States
Articulate the benefits of leveraging technology to drive a positive client and advisor experience throughout the sales cycle.
Track and report engagement efforts and effectiveness to corporate and local management teams.
Bachelor's Degree, preferably in business or an equivalent combination of education and/or progressively responsible work experience.
Collaborate with appropriate resources to ensure relevant technology education is provided to the financial advisors and their staff.
Support technology rollouts making users aware of benefits, preparation, and training needed for successful deployment.
Minimum of 5 years' experience to include the following: Experience can run concurrently or in addition to each:
Customer Service Consultant Jobs
By NXT Solutions At West Valley City, UT, United States
Cultivate a knowledge base on all products and services to draw on customer interactions
Attend team-based meetings to develop new customer service skills, receive personalized training, and network with top executives
1-3 years working as a customer service consultant, sales representative, or experience in a retail, restaurant, or hospitality environment
Above-average emotional intelligence and people skills
Deliver friendly customer service while providing information about the products and services to existing and potential customers
Troubleshoot, and overturn customer objections and questions while maintaining a positive and professional attitude
Customer Service Consultant Jobs
By Ace Concepts, Inc. At Massapequa, NY, United States
Cultivate a knowledge base on all products and services to draw on customer interactions
Attend team-based meetings to develop new customer service skills, receive personalized training, and network with top executives
1-3 years working as a customer service consultant, sales representative, or experience in a retail, restaurant, or hospitality environment
Above-average emotional intelligence and people skills
Deliver friendly customer service while providing information about the products and services to existing and potential customers
Troubleshoot, and overturn customer objections and questions while maintaining a positive and professional attitude

Are you passionate about helping customers succeed? We are looking for a Customer Success Consultant to join our team and help our customers reach their goals. You will be responsible for providing exceptional customer service, developing relationships with customers, and ensuring customer satisfaction. If you are an experienced customer service professional with a passion for helping others, this is the perfect job for you!

Overview A Customer Success Consultant is a customer-facing professional who is responsible for ensuring customer satisfaction and loyalty. They are responsible for developing and maintaining relationships with customers, providing support and guidance, and helping customers to maximize the value of their products and services. Detailed Job Description A Customer Success Consultant is responsible for providing customer service and support to customers. They are responsible for understanding customer needs and providing solutions to meet those needs. They must be able to identify customer issues and provide solutions to resolve them. They must be able to communicate effectively with customers and be able to provide product and service information. They must be able to provide technical support and troubleshooting assistance. They must be able to identify customer trends and provide feedback to the company. Job Skills Required
• Excellent customer service and communication skills
• Ability to identify customer needs and provide solutions
• Ability to provide technical support and troubleshooting assistance
• Ability to identify customer trends and provide feedback
• Knowledge of customer service principles and practices
• Knowledge of product and service information
• Knowledge of customer relationship management systems
• Knowledge of customer relationship management software
Job Qualifications
• Bachelor’s degree in a related field
• Previous experience in customer service or customer success
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management systems
• Knowledge of customer relationship management software
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management systems
• Knowledge of customer relationship management software
• Knowledge of product and service information
• Knowledge of customer trends and feedback
Job Experience
• Previous experience in customer service or customer success
• Experience in customer relationship management
• Experience in customer service and support
Job Responsibilities
• Develop and maintain relationships with customers
• Provide customer service and support
• Identify customer needs and provide solutions
• Provide technical support and troubleshooting assistance
• Identify customer trends and provide feedback
• Communicate effectively with customers
• Provide product and service information
• Monitor customer satisfaction and loyalty