Technical Product Manager (Remote)

Position Summary:

The Technical Product Manager is an integral member of the Product Management team that will become a subject matter expert on the technical architecture, existing tech debt, and technical functionality of the platform. This role will provide the business and software requirements in the form of user stories that will be used throughout the software development life cycle.

About Us

Join a team where we encourage creativity and innovation, champion teamwork and are committed to being the best. In this environment we strive to provide our clients best-in-class solutions that transform business processes and empower sales across all insurance, retirement and investment products.

Hexure, started with a simple goal: transform the insurance and financial services industry through powerful end-to-end sales solutions. For more than 25 years, carriers and distributors have depended on our commitment to innovation, speed to market delivery and deep domain expertise. Our solutions have been implemented within industry-leading insurance carriers and distribution firms. And our track record of empowering client success speaks for itself.

Together as a team, we strive to provide our clients best-in-class solutions that transform business processes and empower sales across all insurance, retirement and investment products. We endeavor to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better solutions for our clients.

Why you’ll love working here:

• Flexible Paid Time Off (PTO). Work-life balance is a key part of our company culture here at Hexure, and we know that our employees do their best work when they can take the time they need to rest and recharge.
• Lifestyle Spending Account. This provides an employee the flexibility to spend benefit dollars on the things that matter most to them.
• We also have employee anniversary perks, health, and wellness programs, and much more!
• Office Closures – Inclusion and Diversity are integral to enhancing our culture. In support of this, we offer 6 companywide office closures and encourage all employees to use flexible PTO to celebrate religious or cultural holidays, employee birthdays, or other state or federal holidays that bring personal meaning.
• Most benefits are effective on date of hire!
• Pre-tax savings programs including flexible spending accounts, and a 401K that is competitively matched!
• In addition to all the standard PTO options, Hexure proudly offers a generous and progressive paid Modern Family Leave policy.
• Professional Development - Hexure supports you and your professional development with a LinkedIn learning account.
• Generous benefit packages - We offer our employees competitive health insurance options, including medical, dental, and vision plans, as well as long term and short-term disability insurance.

Deliverables and Performance Measures:

• Partner with the architects, development and quality engineering to ensure all requirements are covered and quality is achieved.
• Establish and maintain business and user requirements in the form of User Stories, use cases, and mock-ups with appropriate level of detail for the software development teams to execute on the project.
• Work with architects and engineering to understand the technical design, existing technical debt, and new architecture plans for the Hexure platform.
• Research and analyze architectural and tech debt requests with current functionality so that enhancements can be implemented that support existing functionality while improving and maintaining stability, performance, security, and self-service capabilities of the system.
• Coordinate project specific communications to the architects, project stakeholders, and the team during the major milestones of the project including project discovery, story review and approval, development milestones, delivery and testing.

What will make you successful:

• Prior Agile experience writing stories is preferred.
• Leadership or mentor experience in executing all phases of the software development lifecycle including requirements/stories, sprint management, testing, documentation, and delivery.
• Experience in the life insurance industry, either directly through sales/marketing support, the distribution channel, or through a vendor position.
• Intermediate knowledge of Life and Annuity products and concepts.
• Minimum of 5 years of technical story writing and experience as a software Subject Matter Expert.

Core Competencies

• Is able to understand, analyze and resolve core issues within own role.
• Interpersonal Skills: Now more than ever, the ability to build relationships with team members and clients is pivotal to the success of our organization. We are looking for candidates who can communicate effectively and help cultivate an agile environment of collaboration and inclusion.

Works with others on solving complex problems and issues.
Encourages co-operation between all members of the team.

• Identifies and removes barriers to team performance.

Helps people to resolve conflict.
Identifies ways for further collaboration across teams.
Seeks team members’ input and expertise; facilitates open and interactive discussion of matters affecting the team.

• Personal Capabilities: We believe that the way people manage themselves and their relationships with others in the workplace is critical to the success of our organization. We are looking for candidates that effectively put their knowledge, values, and skills into practice.
• Is able to ask effective questions and collect facts from multiple sources in order to solve problems.

Is able to effectively identify and analyze problems and propose solutions.
Effectively manages day-today issues and problems without intervention.

• Focus on Results: As a company that values innovation, we are looking for candidates who will help drive efforts to build commitment for individual and team objectives, as well as anticipate and respond to issues and opportunities that could affect the organization.
• Works hard to achieve objectives.

• Stays focused on key commitments.

Looks to overcome obstacles or barriers to performing.
Works with others to achieve joint goals.
Volunteers for new job responsibilities or projects.
Identifies areas within own role that could be improved.

• Notices and acts on opportunities to contribute more without being asked.

• Customer Advocacy: Our purpose is to empower our clients to deliver customer-centric sales experiences, accelerate speed to market, improve in-good-order sales and meet regulatory requirements. This requires a focus on our customer‘s satisfaction. We are looking for candidates who can understand the needs and concerns of our clients and address them quickly and expertly.
• Regularly connects with customers to gather feedback on current activities and relationship with business.

Uses knowledge and feedback from a customer perspective to improve the team’s service/ product.
Regularly attends external meetings to represent the unit and that will benefit the business.

• Encourages team to respond quickly to customer needs and concerns.

Where We See This Role Going:

We are committed to being a driving force in the innovation of the insurance market and that means that we help our employees stay on top of current trends and technologies, and progress within our company. This position can move into the following roles.

• Director, Product Management
• Senior Product Manager

Expected hours of Work:

This is a full-time position with regular office hours Monday through Friday. This position may work with the India office a few days a week and will require an earlier start to the day around 6:30MT. This position may require after work hours and occasional weekends, depending on work demands.

This job description in no way states or implies that these are the only duties to be performed by the employee incumbent in this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties as requested.

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee must possess the skills, aptitudes and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.

This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Job Type: Full-time

Pay: $112,500.00 - $125,000.00 per year

Benefits:

• Flexible spending account
• Employee discount
• Health insurance
• Referral program
• Dental insurance
• Life insurance
• Paid time off
• Parental leave
• 401(k)
• 401(k) matching
• Professional development assistance
• Vision insurance

Experience level:

• 5 years

Schedule:

• 8 hour shift

Work Location: Remote