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Systems Analyst Jobs

Company

Texas Children's Hospital

Address , Houston, 77001, Tx
Employment type FULL_TIME
Salary
Expires 2023-07-29
Posted at 11 months ago
Job Description
About Texas Children's Hospital

Since 1954, Texas Children's has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children's hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city's Best Places to Work for ten consecutive years.

Texas Children's comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children's Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children's Hospital West Campus, a community hospital in suburban West Houston; and Texas Children's Hospital The Woodlands, the first hospital devoted to children's care for communities north of Houston. We have also created the nation's first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children's Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.

To join our community of 14,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org .

Texas Children's is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Summary:

We are searching for a System Analyst to help support our provider master file (SER). In this position, you will support and troubleshoot issues related to settings in the SER that drive orders, clinical, scheduling and revenue cycle workflows. . In this position, you will develop clinical/business solutions by investigating processes to understand data and communications flow with individual tasks and transactions within Texas Children's Integrated Delivery System.

The System Analyst is responsible for ensuring the confidentiality, availability, and integrity of information system assets. We are looking for an individual with a strong technical understanding, communication and presentation skills, and eagerness to solve complex security problems. The right applicant should be able to work well in a team environment as well as independently. This position will develop and promote the Information Security Strategic Plan and Information Security Policies, audit compliance with Security Policies, and lead remediation initiatives.

Think you've got what it takes?

Qualifications

Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children's unless approved for a medical or religious exemption.
  • 4 years experience in information systems
  • S. Diploma or GED

Preferred Knowledge and duties

Experience with hospital information systems specific to EPIC preferred
Updates master files and other revenue cycle tables to ensure optimal system performance and accuracy, including but not limited to Provider master files
Assists users in identifying system or application needs by analyzing use of existing systems to help identify problem to be resolved and defines process improvements
Identifies and documents the data sources and recipients that need to be developed to support data collection and maintenance
Coordinates testing and validations in upgrades of systems
Ensures a tracking log of all support efforts by entering a ticket log internally with Information Services or report performance issues and performs follow up to bring quick resolution

Responsibilities

Translates users' needs into detailed requirement specifications
  • Analyze and evaluate existing and /or proposed systems
  • Assists users in determining specific requirements to increase system effectiveness
  • Assists in vendor analysis and selection
  • Investigate alternative solutions including feasibility studies using results from vendor analysis/evaluations
  • Document the "as is" the "to be" clinical/business processes
Supports the system installation through the implementation cycle
  • Provides input to project implementation plan
  • Develop, schedule, and facilitate test plans for hardware, network, integration, user acceptance, and parallel usage
  • Assists users to ensure a smooth transition of system responsibilities to support
  • Demonstrate efficiencies of the new system and provide feedback to teams
  • Review and test systems for conformance to functional and performance requirements
  • Act as a primary facilitator for small and less complex implementations.
  • Identify the impacts and dependencies of the new system
  • Develop procedures for downtime, end-users, production, and help desk
  • Prepares accurate and timely status reports for management
  • Develop training programs and materials/documentation for all user types
Performs configuration analysis for system design associated with small and less complex projects
  • Identifies and documents the data sources, recipients, and interfaces that need to be developed to support data collection and maintenance (including data conversion requirements and how start-up data will be collected for implementation)
  • Facilitates design analysis with users to determine the configuration for the user interface
  • Assists with the design of user procedures
  • Specifies the design decisions in an accurate and testable manner for developers and database analysts
Analyzes system problems and modifications
  • Performs application maintenance activities on IS supported applications
  • Assists users to resolve problems with application use
  • Recommends modifications to application design or current procedures to maximize advantages of existing resources
  • Documents issues, activities, and solutions employing standard methodology and utilities
  • Evaluates business procedures and problems for process improvement
  • Analyzes use of existing systems to identify and resolve problems
Coordinates implementation and upgrades of systems
  • Coordinates the upgrade schedules with vendors and users across the Integrated Delivery System
  • Analyzes impact on users and determines if additional training is required
  • Communicates with vendors to address problems and resolutions
  • Schedules sessions with users to view new systems and upgrade
  • Assists with upgrade testing