Salesforce Business Systems Analyst (Austin, San Antonio Or Dallas-Fort Worth)

H-E-B is one of the largest, independently owned food retailers in the nation operating over 420+ stores throughout Texas and Mexico, with annual sales generating over $34 billion. Described by industry experts as a daring innovator and smart competitor, H-E-B has led the way with creative new concepts, outstanding service and a commitment to diversity in our workforce, workplace and marketplace. H-E-B offers a wealth of career opportunities to our 145,000+ Partners (employees), competitive compensation and benefits program and comprehensive training that lead to successful careers.
Responsibilities
We are looking for:

• A related degree or comparable formal training, certification, or work experience
• 5+ years of experience
• Advanced Excel, SQL and analytical skills

What is the work?
Analytics / Reporting & Documentation / Testing:

• Develops test cases designed to validate functional and non-functional system requirements
• Assists Engineers in debugging / troubleshooting issues involving data or the accuracy of data, in day-to-day work and production support scenarios
• Contributes to refinement of SDLC-related tools, standards, and training
• Mentors others
• Executes / facilitates execution of test scripts based on test cases
• Ensures Product Management and business stakeholders understanding impacts of requests on the project, associated applications, and other business units
• Applies a high-level understanding of each product's system architecture and the technologies used to move / modify data in them (e.g., queues / messaging services, webservices, APIs, databases)
• Influences / manages scope change
• Works in testing tools or frameworks to create automated testing suites for one or more systems
• Uses data to drive decisions
• Refines requirements (user stories) so they are readily consumable by software Engineers
• Serves as domain subject matter expert
• Identifies / documents functional and non-functional requirements
• Researches external systems as needed to reverse engineer or understand their function through data extraction and validation
• Owns end-to-end quality strategy for group of closely aligned product(s)
• Influences business process improvements / product roadmap

What is your background?

• 5+ years of experience
• Salesforce Experience- understanding of the Salesforce platform
• Experience supporting retail, supply chain, ecommerce, or digital marketing operations a plus
• Experience successfully working in a fast-paced, change-oriented environment
• A related degree or comparable formal training, certification, or work experience

Do you have what it takes to be a fit as a Business Systems Analyst at H-E-B?

• Comprehensive knowledge of Agile / Scrum and project management tools
• Ability to leverage data to tell a meaningful story
• Ability to break down complex problems into components and reassemble them to improve efficiency and effectiveness
• Strong interpersonal and negotiation skills
• Working knowledge of SQL, and how to build queries independently
• Knowledge of databases and data stores, and how to access data
• Advanced verbal / written communication and presentation skills
• Strong decision-making skills
• Ability to validate data and understand how it flows end-to-end for a product or group of closely aligned product(s)
• Motivated to independently achieve results
• Advanced Excel and analytical skills

Who We Are

• H-E-B is one of the largest, independently owned food retailers in the nation, operating over 400 stores throughout Texas and Mexico, with annual sales generating over $40 billion
• We're a Partner-driven company with a Bold Promise - Because People Matter
• Once eligible, our Partners become Owners in the company. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Retailing Company
• We hire talented people (150,000+ Partners), and give them autonomy to be creative in how they impact the business
• We embrace Diversity and Inclusion as core values, and support them with thriving company-wide programs
• We're a truly original Texas-based company that created the Spirit of Giving to help Texas communities every day

SCRUM3232
11-2020