Sr Zone Training Manager-West

Tailored Brands, Inc. is a leading omni-channel specialty retailer of menswear, including suits and a broad selection of business casual offerings as well as the largest provider of tuxedo rental products in the U.S. and Canada. We operate retail stores in all 50 states and Canada. Our U.S. retail stores are operated under the brand names of Men’s Wearhouse, Jos. A. Bank, Men’s Wearhouse and Tux, and K&G Fashion. Our Canadian stores are operated under the brand name of Moore’s in ten provinces. Our purpose is to help people love the way they look and feel for their most important moments. We accomplish this by putting customers at the center of every decision, rallying together to achieve common goals, and striving for excellence and continuous improvement. We help fulfill this purpose by valuing differences and knowing they make us better and showing up with courage to always do the right thing. If you want to make a difference, be part of a great team and grow, you might be a perfect fit.

About the Job

We currently have an exciting opportunity for a Sr Zone Training Manager to join our Store Training Team. As the Sr Zone Training Manager (ZTM), you will be a member of the Store Training Team and will play a key role in building a sustainable training culture by leading company training initiatives, analyzing store learning needs, and maintaining a feedback loop on training modalities. You will effectively partner with the Zone Vice President and Regional Managers to identify Zone training opportunities and create a plan to address and measure progress. The key to success is the ability to organize, execute, and be highly collaborative with all business partners. This position reports directly to the Director of Store Training.

What You’ll Do | Key Accountabilities

• Provide feedback for training programs both pre- and post- delivery of initiatives.
• Partner with Zone Vice President and Regional Managers to set clear expectations for training, learning, and development opportunities within the Zone.
• Work with Zone VPs to recommend and implement training solutions designed to improve customer experience and KPIs.
• Train content for store tests and pilot programs
• Partner with Director of Store training to execute the Store Training strategy and roadmap.
• Monitor on-boarding of new hires through the Tailored Learning Center platform (TLC)
• Lead change throughout the Zone by providing training support and follow up to all new initiatives which require specific training.
• Collaborate cross-functionally with cross-functional teams to identify gaps in current and new training content.
• Additional duties as assigned.
• Stay informed on corporate communications, directives, initiatives, and policies/procedures.

What You’ll Bring | Skills & Experience

• Exceptional customer service skills with the desire to satisfy our internal and external customers.
• Experienced at prioritizing and working under time constraints, overseeing multiple projects at one time, and working independently while remaining flexible to changing priorities and assignments.
• Exceptional time management and follow-up skills.
• Strong analytical skills to identify and assess potential obstacles and opportunities to learning and development.
• Ability to think strategically to develop training plans and execution of initiatives.
• Bachelor’s degree in business management or Learning & Development or equivalent experience required.
• Excellent written and verbal communication skills with the ability to flex to various audiences.
• Retail management or sales multi-unit management experience of 5 years or equivalent
• Experience in conducting in-person or virtual training sessions with exceptional presentations skills.

Please note that you do not need to qualify for all requirements to be considered. We encourage you to apply if you can meet most of the requirements and are comfortable opening a dialog to be considered.

Work Environment, Physical & Mental Demands

• Remote position based in the same location as the Zone Vice President
• Hours regularly 40 hours per week, as work dictates
• Ability to stoop, kneel, bend at the waist, and reach daily.
• Ability to sit and work at a computer keyboard for extended periods of time.
• This position requires 50 percent+ travel throughout assigned zone and at times across North America
• Able to lift and move up to 25 pounds occasionally.
• Must utilize visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment.

Benefits

This role is eligible for health, dental and vision insurance, prescription drug, retirement savings, life insurance, accident and disability, paid time off for sick leave, vacation (80 hours per year), bereavement, jury duty, holidays, wellbeing program, commuter, adoption assistance, legal services, and employee merchandise discounts.

Work-Life Balance

We understand the demands of work, school, family, and personal responsibilities. Through our work-life resources and programs we offer services for every stage of life to help you manage the day-to-day needs. We offer programs such as:

• Summer Fridays | from Memorial Day to Labor Day so you can enjoy a head-start to the weekend.
• Holiday Early Departure | close out early the business day before a company observed holiday.
• Meeting-Free Fridays (encouraged) | so you can catch up on work and self-development.

$68,600-$114,300 This salary range is specific to New York, California, and Washington, and may differ in other locations. Other compensation may include a 10% Annual Incentive Plan (AIP) bonus paid according to policy. We take into consideration an individual’s skills, background, and experience in determining final salary. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable.

Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.

Work Locations: 02098 Corporate Remote 5601 Arnold Rd., Suite 200 Dublin 94568
Job: Store Operations
Organization: Tailored Shared Services
Shift: Day Job