Sr Technical Pm, Info Sec, Amazon Business

• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• 5+ years of technical program management working directly with software engineering teams experience
• 7+ years of working directly with engineering teams experience
• 5+ years of technical product or program management experience

At Amazon Business, we obsess over our customers and maintaining their trust. To earn that trust in an environment as vast and varied as Amazon’s requires the applied skills of smart, experienced and innovative security practitioners willing to tackle challenges at dizzying scales.
We are seeking an exceptional Senior Technical Program Manager to join the Amazon Business Security Team. Our ideal teammate possesses a natural curiosity, sharp analytical skills, and is excited to drive process improvements on behalf of customers. We are looking for an individual that can lead operational initiatives, build and maintain strategic relationships with partners, define and implement repeatable processes, and deliver results against Amazon's dynamic security landscape. This opportunity requires excellent technical, problem-solving, and communication skills. This candidate will possess verifiable leadership qualities including being proactive, thoughtful, thorough, decisive, and flexible, conducting themselves professionally and with integrity at all times. If you’re passionate about solving security problems at scale and want to join a fast-paced organization with global impact on millions of customers, then we’d like to talk to you.
As a Senior Technical Program Manager, you will be responsible for identifying, scoping, and delivering end to end deliverables. You will apply both business and technical acumen in a fast-paced, ambiguous, and innovative environment. You will be comfortable working across time zones and through ambiguity. You thrive through building consensus and driving teams towards results. You will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces to deliver them in a successful and timely manner. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.
You will partner with Legal, Product, Engineering, Sales and Professional services teams to evaluate and develop security reporting and collaborate on cross-organizational programs. If you enjoy working in a rapidly changing environment and influencing the strategic direction of a large global organization, this position will provide you with a challenging opportunity.
Key job responsibilities

• Manage a cross-functional process to translate the desired customer experience into a logically sequenced and optimized product roadmap and product releases
• Demonstrate the ability to communicate effectively at multiple levels of management, building trust across the organization, and demonstrating discretion with sensitive information
• Be comfortable working in a fast-paced, ever-changing environment while driving teams to complete goals
• Demonstrate the ability to provide both structured and creative thinking in a dynamic, evolving, multi team-based environment
• Develop and execute project plans with an impact across Amazon business to drive security excellence across multiple security domains.
• Lead initiatives aimed at identifying and eliminating security risks for Amazon Business and its partner teams
• Show ownership and leadership skills in coordinating projects across multiple teams, driving them to successful conclusion while building strong, lasting relationships with both internal and external customers
• Demonstrate the ability to break abstract goals into attainable, measurable work items

A day in the life
TPMs primary responsibility is to coordinate and help develop solutions or processes in the technical space to ensure that what we are building meets the customer's needs. They specify the project’s constraints and ensure communication channels are clear up-and-down the chain. Often TPMs are the project cheerleaders. They help the team focus on the end goals and navigate setbacks. TPMs need to be able to negotiate and build consensus across groups, help define project requirements and success criteria (especially important if the project’s nature is ambiguous to begin with) and schedule/coordinate the efforts of disparate groups with different “world views.”
TPMs are the Point-of-contact (communication focal point in and out of the project/team). They research ideas and issues, locate resources, facilitate discussion and keep the ball rolling. They scope and document larger “programs.” They also build, maintain, and report metrics for areas of ownership. Some code and participate in the development process. Some are better on the customer end and maintain a dialog with customers, pick up sample materials, review third party designs and do anything that needs to get done.
We are open to hiring candidates to work out of one of the following locations:
Dallas, TX, USA

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.