Sr Manager - Product Management

Summary
The Senior Manager of Product Management has two primary objectives; one to ensure that current products meet customer challenges and that we are able to enhance those products to keep them relevant in the marketplace; and two, assist with future product innovation to meet the needs of the organization as well as satisfy our on-going customer requirements. This position requires extensive cross-functional interactions, to include influencing and building partnerships, with senior leadership, marketing, innovation/design/manufacturing engineering, operations, sales leadership and customers. This role is responsible for maintaining a complete product pipeline to include new and enhanced products. This position has direct responsibility for product portfolio strategy, cross-functional prioritization, and pipeline value. The position will be responsible for delivering annual revenue targets associated with new product development and vitality indexes of incremental business through partnering with innovation, new product introductions, product enhancements, product line extensions and lifecycle management.
Essential Duties And Responsibilities

• Product Strategy: Work with Innovation to suggest and assist with product innovation strategy in alignment with business goals, desired customer experience, customer feedback and overall market opportunities to ensure industry leadership and customer satisfaction. Work closely with customers and potential partners to determine additional business segments and integration opportunities to create future revenue streams.
• Product Management: Mission critical role to achieving the company’s volume and profit growth targets. Work with sales, customer service, and field service to capture user experiences with our current product offerings. Closely work with the Marketing and Innovation to identify product development opportunities through research, analysis and collaboration that results in enhanced products, product line extensions or new product development. Document proposals driven by PGT Innovations’ NPD Process which include the opportunity available, resources necessary, including costs, time to develop, and proposed ROI. Optimize product pipeline, strategy and time to market. Collaborate cross-functionally and with key partners to enhance/develop products that support strategic relationships and/or positioning within the market. Work with VP of Product and Innovation to prioritize projects and product timelines. Document all projects and enhancement requests per company protocol.

Scope and Impact:

• Develop, evolve, and refine product positioning
• Build strategies based upon thoughtful consumer insights, thorough competitive and market analysis and a deep understanding of emerging Florida, North American and global cultural trends
• Share, learn and coach cross-functional teams on details of product initiatives from product pipeline to include new and enhancements
• Set strategic direction for short and long-term product pipeline to include new and enhancements
• Develop product management strategies in line with corporate goals, designed to grow sustainable revenue, market share, margin and profit and drive all elements of the business plan

Discovery/Ideation:

• In partnership with Innovation, build new product pipeline against strategic platforms to deliver 5 year plan
• Define the strategic platforms for new products and build a robust pool of ideas, such as product enhancements, to mine when appropriate to achieve revenue, market and product portfolio objectives

Analysis:

• Lead the analysis protocol (NPD) – business case development, simulated test market, concept testing and tracking mechanisms

Planning (NPD process):

• Create and oversee new product launches and incubation processes, including managing a portfolio of product tests and launches balanced to meet company needs on existing brands, leading and working in close collaboration with other functions
• Oversight for long-term product pipeline capital planning
• Plan appropriately through each stage of the innovation pipeline to ensure adequate depth/resources to meet business objectives

Communication Management (Internal & External Stakeholders):

• Communicate and influence senior management regarding product pipelines and readiness for products to shift into steady state business
• Inspire and engage others to embrace change in order to build upon the strengths of PGT Innovations by initiating changes that could go beyond current systems and processes

Supervisory Responsibilities

• Coordinates and collaborates cross-functionally through-out the entire organization to include brand, channel marketing, customer service, sales, innovation, engineering, glass and operations
• Develops deep understanding of channel and customer drivers to include marketing insights and customer experience
• Manage and develop a high performance team, and will direct internal and external resources throughout the value chain to deliver objectives
• Attracts, leads, manages, coaches and mentors employees in such a way to ensure retention, development, and superior performance of the entire team

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong leadership orientation with a high work ethic and energy level.
• Ability to travel up to 20%.
• High comfort with working in a highly ambiguous, fast-paced environment.
• Superior project management skills, ability to multi-task and work on tight timelines.
• Proven ability to develop and execute strategic programs and supporting tactics
• Bachelor’s degree in engineering, marketing or related field.
• Excellent verbal and written communication skills.
• Ability to quickly grasp complex business environment and concepts and express them clearly
• 8+ years of experience in the fenestration, building products or consumer packaged goods industry with a focus on product and/or innovation management.
• Flexible and open to changing priorities and managing multiple tasks simultaneously within compressed timeframes.
• Experience effectively working in a highly matrixed organization.
• Strong understanding of customer and market dynamics.

PREFERRED QUALIFICATIONS AND SKILLS:

• Familiarity with the fenestration or building industry and product.
• Master’s degree or MBA in engineering, marketing or business.
• 10+ years of experience in product and innovation management.