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Smb Account Director, Search & Staffing - Talent Solutions
Company | |
Address | Sunnyvale, CA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-07-12 |
Posted at | 11 months ago |
Company Description
- Applies business acumen in Account Planning by considering economic, industry, and company factors with a Customer-centric lens
- Shifts communication style and content to fit the needs of different stakeholders
- Asks layered, open-ended questions to understand and clarify Customer’s objectives and challenges beyond surface-level detail
- Leads with Solutions, not products, when making recommendations aligned to Customer objectives
- Engages customers throughout to confirm and clarify value and adapts a strategy when needed to optimize ROI
- Researches Customer’s business and prepares thoughtful questions and insights in advance of customer meetings
- Follows best practices when using CRM and other Sales tools in order to manage the Sales and Buyer cycles.
- Thinks commercially and applies business acumen when crafting & negotiating commercial agreements
- Uses data and insights to support investment recommendations or overcome customer objections
- Agrees to joint accountability with colleagues and cross-functional teams for optimal customer success
- Is disciplined in Territory and Account Planning, Forecasting, and Quota Attainment
- Practices humility and asks for help from colleagues when faced with a challenge or unknown
- Proactively mitigates churn risk by adopting a smart, customer-centric approach
- Drives customer decision making by achieving shared vision and proactively considering the value props that tie all stakeholders together
- Maps all key stakeholders in an account to assess the strength of the account relationship and create account outreach strategy
- Drives Customer growth by proactively identifying opportunities to deliver greater customer value
- Sells with Integrity
- Builds relationships with decision makers and stakeholders across a dedicated customer base
- 2+ years of applicable sales experience
- Strong negotiation and accurate forecasting skills
- Experience or knowledge of the Recruitment industry.
- Excellent communication, negotiation and forecasting skills
- Experience selling IT solutions
- Ability to assess business opportunities and read prospective buyers
- Demonstrated ability to find and manage high-level business in an evangelistic sales environment
- Experience with SaaS opportunities
- Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors
- Ability to orchestrate the closure of business with an accurate understanding of prospect needs
- Experience carrying a revenue target with the ability to develop compelling strategies that deliver results
- Ability to gather and use data to inform decision making and persuade others
- Account Management
- Communication
- Territory Planning
- Renewal Retention
- Having a sign language interpreter present for the interview
- Having interviews in an accessible location
- Being accompanied by a service dog
- Documents in alternate formats or read aloud to you
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