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Skip Trace Coordinator Jobs

Company

OPENLANE
Address , Remote
Employment type FULL_TIME
Salary
Expires 2023-12-09
Posted at 8 months ago
Job Description
The Skip Trace Coordinator position coordinates and administers various investigative methods/techniques (skip trace) in the pursuit of locating client debtors and client collateral. All duties must be performed within the scope of applicable laws and regulations, operating in a manner that represents professionalism and integrity. The position will primarily use on-line resources but will also need to create opportunities through developing relationships over the phone. The Skip Trace Coordinator will be expected to consistently provide high quality contact results and summarize through verbal and written communication. Reporting to the Skip Trace Manager.
Responsibilities and Duties:
  • Generate successful relationships with recovery vendors.
  • Maintain current and new vendor contracts and relationships.
  • Ability to work in a team environment as well as independently with a focus on production and accountability.
  • Have knowledge of and provide daily production reports as instructed by management.
  • Perform other assignments and duties as specified by PAR senior management.
  • May be responsible for specific client accounts assigned by management.
  • Maintain a professional attitude throughout all forms of communication.
  • Maintain a large inventory of accounts and provide regular updates to clients and PAR management. Locate, research, and evaluate new databases to enhance investigative activities and results.
  • Work with results driven accountability and production focus.
  • Excellent time management skills and the ability to organize tasks.
  • Assist and perform all daily skip trace activities per Skip department standards.
  • Address all client and managerial communications in a timely fashion.
  • Coordinate and administer various investigative methods/techniques (skip trace) in the pursuit of locating client debtors and client collateral.
  • Review and evaluate current vendor effectiveness. Recommend changes to Senior Skip Manager.
  • Conduct investigative and skip tracing to selected PAR employees.
Educational Requirements and Qualifications:
  • Maintain strict compliance to the GLB – Gramm Leach Bliley Act along with all other local and federal laws relating to customer confidentiality.
  • One to three (1-3) years of prior experience in the repossession or collections industry preferred.
  • One to three (1-3) years of successful investigative (skip trace) experience is preferred.
  • Adheres to federal/state laws and regulations regarding MSDS, OSHA, and EPA compliance.
  • Adhere to the principles of the FDCPA – Fair Debt Collection Practices Act.
  • Excellent organizational and written communication skills.
  • Strong computer, internet and web searching ability with basic knowledge in Microsoft Office including Word, Excel and Outlook.
  • High School Diploma or equivalent is required.