Grow your career at Cedars-Sinai!

Why work here?

Cedars-Sinai Medical Center has been ranked the #1 hospital in California and #2 hospital in the nation by U.S. News & World Report, 2022‑23. Beyond an outstanding benefit package and competitive salaries, we take pride in hiring the best, most committed employees. Our staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a multifaceted, inclusive environment that fuels innovation and the gold standard of patient care we strive for.

What will you be doing:

The Senior Product Manager is responsible for defining product roadmaps and leading development for multiple new digital offerings to expand digital services at Cedars-Sinai in such a way that supports Cedars-Sinai's reputation as a highly visible, innovative, digitally-savvy, and customer-centric health care organization. Works in collaboration with cross-functional teams, driving a lean and agile development process and ensuring the seamless delivery of a product vision that fits the needs of Cedars-Sinai.

• Voice of the patients in the definition and selection of innovative digital solutions and gains an understanding of user personas, difficulties, and journeys
• Develops materials to communicate vision and progress to leadership, opportunities to take the product to the next level
• Acts as the liaison between Cedars-Sinai clinical and operational teams to identify needs, conceptualize, prioritize, design, concept test and deliver innovative solutions
• Collaborates and partners cross-functionally with a distributed team across Engineering, Design, Customer Support, Marketing, and Business Development and across complex projects
• Concurrently manages the roadmaps of a portfolio of products
• Translates and articulates sophisticated user needs and business problems into easily understood solutions and product requirements, shape product strategy and priorities
• Passion for product development to lead new digital product offerings. The vision is to transform patient care beyond the walls of the hospital and empower individuals to make the best decisions concerning their health.
• Gathers and manages product feedback through surveys, concept testing, analytics tools, and A/B testing; make product decisions and recommendations based on user needs, business goals, and operational capabilities
• Becomes a recognized expert in the organization on the product, relevant technology, and the competition; proactively monitor and evaluate market competition by comparing the Cedars-Sinai digital products to competitors’ products to deliver competitive offerings
• Our Senior Product Managers have the approach to build. They are organizational hard workers who excel in managing procedures and deadlines every step of the way.
• Defines product goals/KPIs; monitor, report, and improve product performance, making adjustments to roadmap as needed
• Conducts and leads key sprint ceremonies and manage product documentation
• Acts as a champion of the MVP concept, distilling the product down to what is desirable, viable and feasible
• Develops feature lists, user stories, roadmaps, and maintain an agile backlog and sprint process
• Refines product strategy and identify potential changes to levers including pricing and target personas, distribution channels

Experience Requirements:

• A demonstrated and focused desire to build products and services that patients will love.
• Capacity for self-motivation, independent initiative and creative problem-solving
• Five (5)+ years of experience as a Product Manager leading cross-functional teams
• Ability to translate the end-user workflows into application or web requirements/design while not losing sight of the patient
• One (1)+ years of experience as a Product Manager of an early-stage start-up in the digital consumer healthcare space or experience in the healthcare industry (preferred)
• Solid understanding of agile development methodologies

Educational Requirements:

Bachelor Degree in Computer Science, Electrical Engineering, or equivalent (preferred)

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