Senior Product Manager, Protect

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Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation fintech company using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The role

SoFi is looking for a Senior Product Manager for our insurance product, Protect. In this role, you will be the product owner responsible for prioritizing, defining and building features that enable SoFi to both improve the conversion of existing applicants as well as set up their path to financial success.

This role is inherently cross-functional — you will work closely with Engineering, Design, Data Science, User Research, Marketing, Operations, Risk, and Insurance Business Leads to set a product strategy, and define and prioritize features. This role is central to the success of SoFi’s insurance segment. You will be expected to set ambitious goals, be gritty, and be accountable to results. You’ll play the critical role of bridging the technical and business worlds to deliver product enhancements that delight our users and drive our business forward.

What you’ll do:

• Own optimization of web design and site architecture in collaboration with marketing teams to drive revenue and long-term web growth.
• Data-driven approach, including experience leading experimentation, and end-to-end A/B testing.
• Prioritize backlogs and drive launches with your dedicated engineering teams.
• Own instrumentation and data for your product to drive deep understanding of key metrics to inform innovation and product plans.
• What you’ll need:
• Build the customer journey and touch points across SoFi and our 3P providers, optimizing for improved user experience and conversion.
• Ability to think strategically and execute methodically.
• 6+ years of Product Management experience with consumer-facing products, especially in the insurtech space or startup environments.
• Experiment constantly to drive customer learnings and customer impact.
• Develop the product roadmap for our Insurance and Spend-Better programs.
• Passion and empathy for your users! You do right by them, always.
• Drive product solutions and enablement for scalable web and content strategy.
• Experience leading cross-functional teams to deliver impactful features by deadline.

Nice to have:

• Subject matter expertise in consumer financial products, especially in Insurtech and personal financial planning.
• Passion for FinTech and helping people get their money right.

Compensation And Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.