Senior Manager, Internal Communication (Hybrid)

Company Description
At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, 60+ retail stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we’re working better, smarter and faster than ever—and setting our sights even higher. We’re building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other’s passions and curiosity, take risks, try new things, and believe that every new day brings opportunities for growth.

In a time of unprecedented expansion, we are seeking a Senior Manager of Internal Communication to connect our employees to business goals, provide updates on key achievements and help create a culture where all associates can thrive. In this role, you will meet with associates to understand Lakeshore’s vision, priorities and plans, then endeavor to make those come to life through successful communication strategy and execution. The position also entails writing compelling copy for a variety of audiences and platforms, including newsletters, videos, presentations, virtual events and announcements. The ideal candidate is an innovative and experienced communications leader with sound judgment and exceptional writing skills—as well as examples of how they have previously translated complicated issues into simple and powerful narratives. And we’re here to help you succeed—Lakeshore recently earned its Great Place to Work® Certification™ and is proud to put its associates first.
A day in the office looks like this:

• Staying informed of developments in the field of communications to foster ideas and innovation
• Building and maintaining solid partnerships with assigned internal clients to better facilitate strategic communications designed to meet business goals
• Seeking out and leveraging Lakeshore success stories to elevate associates’ sense of connection, purpose, and pride 
• Working with leadership to take the pulse of overall business activity to identify and convey importance to internal audience
• Creating customized plans to support client needs and convey importance to greater audience
• Mentoring and coaching Communications associates, in addition to editing their work
• Establishing and tracking key performance indicators while experimenting with ways to raise the bar
• Forming processes to maximize the impact of a small team on business goals
• Developing strategies to ensure that unified, consistent, and positive messages define and promote the corporate identity and mission

Qualifications
Got the skills and experience? Here’s what we’re looking for:

• Clear point of view on how communication can elevate business and team success
• Tenure and proven success managing direct reports and/or agency partners
• Strategic, audience-centric mindset
• Strong networking skills
• 7+ years communications experience for a company 1B in size
• Expert in Staffbase, Sharepoint, Canva, and Intranet hubs
• Strong editing, copywriting, and presentation skills
• Proficiency with virtual meeting technology, such as Zoom and Teams
• Ability to prioritize and meet deadlines
• Exceptional storytelling ability and writing chops to match
• Advanced skills in Microsoft Office, including PowerPoint, Word and Outlook

Additional Information
And here’s our end of the bargain!

• On-site employee gym for all levels/fitness needs
• On-site preschool for our employees’ children
• 401(k) retirement plan with company contribution (because you will retire someday)
• Excellent medical/dental and vision coverage—EPO, PPO and HSA
• Salary: $120,000-130,000 with an annual bonus of up to 15%
• Flexible benefits—choose what you like, ignore the rest
• Paid leave for new parents to support work/life balance and family bonding
• Casual dress…and we really mean it
• Generous employee discount on products that make you smarter

At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve.
We know we couldn’t do the extraordinary things we’re doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work—it’s a great experience to be part of. Day in and day out, we give everything we’ve got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we’re constantly on the lookout for people to join us. So if you’re a down-to-earth professional who shares our desire for making a difference, we’d love to hear from you.
To learn more about Lakeshore, visit www.lakeshorelearning.com/careers
Equal Employment Opportunity Policy
People are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent—not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren’t equal, we all lose.
To learn about how we collect and use Applicant information, please visit our Employee/Applicant Privacy Policy. INDRLL11