Manager, Internal & Executive Communications

JOB DESCRIPTION

The Manager, Internal & Executive Communications is responsible for developing and executing internal and executive communications and employee engagement strategies to inform, engage and inspire our community of 4k employees to deliver on our purpose to improve health by providing access to quality care. Specifically, this role will provide internal and executive communications for Delta Dental of California President Sarah Chavarria.

RESPONSIBILITIES

• Manages a team - managing their performance, overseeing their professional development, helping them prioritize work and manage their workload
• Develops innovative and measurable solutions to business challenges
• Develops key messages, all-employee communications, executive presentations, digital content and internal storytelling content
• Partners closely with cross-functional business units (e.g., People, Growth, Operations, Technology, Legal, Finance) to develop targeted strategic communications programs to reach and engage their teams
• Serve as a strategic thought partner to President Sarah Chavarria, developing her executive platform and developing and executing her communications strategy
• Provide communications strategy and execution around key enterprise-wide touch points, including All Employee Town Halls, People Leader Webinars and Quarterly Director and Above meetings
• Proactively identify opportunities to develop new programs to continually up-level our executive communications

QUALIFICATIONS

• Bachelors Degree
• The ability to derive clarity out of ambiguous situations
• Excellent project and time management skills and multitasking abilities
• Ability to fluidly navigate between strategy and execution (can develop high-level strategic plans and also produce crisp, clear communications)
• Broad knowledge of recent industry best and emerging practices, including digital and social platforms to engage employees
• Excellent oral and written communication skills
• Insurance and/or healthcare experience preferred
• Confirmed capability to work autonomously and exercise good judgment in fast-paced, dynamic environments, as well as the ability to escalate appropriately
• Proven success building and implementing communication strategies for executives
• Excellent interpersonal, people management and executive coaching skills
• 8+ years of relevant work experience; 1+ years of supervisory/management experience

Base Pay Information

The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. $92,000 - $196,500

ADDITIONAL INFORMATION

Rewards to make you smile! We don't just want to make our customers happy - we want to give our employees a reason to smile, too. Delta Dental's comprehensive benefits package includes:

• Culture of learning: career development and tuition reimbursement
• Fertility and diabetes benefits
• Career growth: we love promoting from within
• 100% paid dental and vision insurance
• Social responsibility and volunteer opportunities, including 16 paid volunteer hours annually
• Low-cost premium medical insurance options
• Employee LiveWell program, focusing on overall employee well-being
• Employee discount program: AT&T/Verizon, entertainment, travel, and more!
• Generous paid time off plus 12 holidays and your birthday off!
• Generous 401(k) matching and flat contribution

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

#LI-Hybrid

ABOUT THE TEAM

At Delta Dental, our success is only as strong as the people who execute it! We take enormous pride in being the nation's most recognized and widely-used provider of dental insurance - and we've come this far by living our core values of innovation, excellence, service and trust. Our vision is to motivate and empower every employee so that we're all inspired to take exceptional care of our customers, providers and ourselves. We believe in integrity, accountability, collaboration, and giving every employee equitable opportunity for their voice to be heard and development to be fostered.

If you're excited about the prospect of transforming the future of health care and growing in your career, join our smile revolution!

To see some of the smiling faces behind Delta Dental and to learn more about what our values and culture look like in action, connect with us on social media: Delta Dental Ins. on Facebook and Instagram, #LifeatDDins on Facebook and Instagram, Delta Dental Ins. on Twitter and Delta Dental Ins. on LinkedIn.

We are part of the Delta Dental Plans Association, a network of companies that provides dental coverage to 74 million people in the U.S. Delta Dental of California, Delta Dental of New York, Inc., Delta Dental of Pennsylvania and Delta Dental Insurance Company, together with our affiliate companies, form one of the nation's largest dental benefits delivery systems, covering 33 million enrollees. All of our companies are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies throughout the country.

Delta Dental is an equal opportunity employer. We are committed to building and maintaining a diverse and inclusive workplace for all employees. Applicants will not be discriminated against because of race, color, religion, creed, national origin, ancestry, citizenship status, sex (including pregnancy), sexual orientation, gender or identity expression, age, disability, marital status, medical status, veteran status or any other status protected under federal, state, or local law. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico or other US Territories at this time.

Proof of eligibility to work in the United States must be provided if selected for hire.

• Delta Dental includes: Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York