Senior E-Billing Coordinator (Nyc, Boston, Chicago, Or Dc)

Job Title: Senior e-Billing Coordinator

Locations: Hybrid 2-3 days per week in either Boston, NYC, Chicago, or Washington DC

Compensation: $90-95K annual salary plus bonus (5%) and benefits

Scope of Position & Responsibilities

Will play a critical role in the revenue cycle of this professional services firm by performing e-billing assistance on electronically billed matters such as but not limited to monitoring and troubleshooting issues to ensure invoices are submitted successfully to clients.

• Conducts training sessions for e-billing and billing staff.
• Utilizes E-billing software or third-party e-billing vendor websites to submit e-bills and conduct necessary follow up until invoices are accepted by the client.
• Works with the Pricing Team to develop and maintain rate cards for client submission.
• E-billing coordination between the firm, the e-billing vendor, and the client
• Ensures the proper invoice template is created according to the client/vendor specific guidelines.
• Maintain a database of all e-billing clients and their requirements for submission of bills.
• Proactively makes recommendations and implements internal process improvements to maximize productivity and workflow in all aspects of the e-billing function.
• Ensure rejected invoices are attended too in a timely fashion.
• Fully documents all aspects of the e-billing process for each client.
• Reviews e-bills for compliance with client/vendor terms. Fixes errors that will result in delays in uploading or rejection of the bill.
• Monitors progress of invoices to be resubmitted and escalates when necessary.
• Assist with obtaining client approval for newly assigned timekeepers and yearly new rate submission for our clients.
• Review and update statuses of submitted electronic invoices.
• Maintain the spreadsheets for new timekeepers assigned to each matter and add them accordingly in the vendor sites for successful submission of invoices.

Qualifications

• Strong communication skills
• Must reside in either Boston, NYC, Chicago, or Washington, DC areas
• Minimum 2 years of experience supporting a professional services / legal services firm
• Minimum Associate’s degree or equivalent combination of education and experience
• Fully vaccinated against COVID-19
• High preference for experience using a time and billing software such as 3E, Elite, or Aderant
• High preference for experience using an e-billing system such as Serengeti or CounselLink
• Demonstrated MS Excel proficiency
• Excellent organizational skills and multi-tasking abilities