Senior Director, Merchandising Jobs

Tommy John is a comfort-focused lifestyle brand committed to solving the problem people have with their clothing. Most well-known for reimagining the fabric, fit, and function of underwear and undershirts, Tommy John has spent the past decade making the online and in-store shopping experience more comfortable. We are constantly on a mission to add smart, innovative, and proactive team members and are looking for a Senior Director, Merchandising to join our New York based headquarters.

The Role:

Reporting to the Chief Merchandising Officer, the Senior Director, Merchandising will be responsible for leading all Tommy John men’s and women’s product categories in driving sales, growth, and margin results to support seasonal and company objectives. With a comprehensive understanding of the customer, the Merchant will collaborate to drive these goals standing from creation of strategy, category, concept, design and development, planning, go-to-market and life cycle management. The ideal candidate is resilient, brings a growth mindset, has a bias for action, and a strong pulse on the market. This role is highly analytical, creative, detail-oriented and collaborative.

Responsibilities:

Strategy, Leadership & Cross-Functional Collaboration:

Inspire, engage, and manage team to drive standardized, scalable solutions with the consumer top of mind

• Collaborate with the Site Merchandising team in leveraging the site experience to drive customer engagement and conversion through consistent review, assessment and revisions to the site experience
• Partner with the Design team to develop and present a cohesive & detailed Seasonal Road Map to the Cross-Functional Teams (inclusive of Marketing and Product Creation). This should communicate product introductions and focuses – big ideas, hero silhouettes, eco-systems, innovation and growth strategies to engage new and repeat customers and to fuel acquisition and drive the business.
• Create and Present a Seasonal SKU Plan to Design team, ensuring there is a clear strategy and direction for the season, which relates to a longer term strategy and incorporates customer insights, competitive trends, proprietary data and selling highlights
• Collaborate with Design and Marketing to develop an annual product road map in addition to monthly promotional plans to support revenue and brand growth, achieve gross margin targets, and manage inventory to optimize the core and seasonal product investments
• Work closely with Wholesale & Retail counterparts to gain understanding of customer/ account selling trends, collect market feedback & discuss assortment opportunities
• Develop and execute strategy for annual, seasonal and monthly merchandise plans for category in collaboration with Design, Planning, Product Development and Production
• Lead the team in creating and executing seasonal category strategies which incorporate data insights, customer feedback and competitive and financial analysis
• Lead the Merchandising and cross-functional teams in driving sales, growth, and margin results, supporting financial and brand objectives based on a thorough understanding of our customers and the market; Identify key white space opportunities for categories

Planning & Analysis for Growth, Profitability, and Managing Risk

• Analyze sales and inventory issues to maximize sales. Give clear direction to Site Merchandising and the Creative teams to shoot new product combinations
• Leverage Strategic thinking as it relates to long-term growth strategies,, making recommendations across departments and leveraging a diverse experience of departments, customer, data insight, and selling results
• Create and present a comprehensive Seasonal Hindsight, which identifies Strengths, Weaknesses, Opportunities, Threats, which feed into creating Strategies for upcoming seasons.
• Oversee the creation, distribution and review: Weekly & Monthly Business Reviews, Best Sellers (item/outfit) Recap, Monthly (item/outfit) Recap, and Seasonal Hindsight
• Collaborate with Planning team and General Manager to manage OTB, Unit Receipts, and Gross Margin %
• Keep abreast of Competition and Fashion and Macro Trends. Conduct monthly/ quarterly Comp Shopping trips with cross-functional team
• Attend and present at WBR/ MBR and other Executive Meetings, providing analysis, data and future insights with regards to anything Design and Merchandising related.
• Identify, assess and address in-season merchandising and planning risks and opportunities to achieve performance and financial targets and increase profit
• Work closely with CRM & Marketing Managers on ad hoc projects that relate to Product Descriptions, Filters, etc.
• Work closely with Production & Supply Chain to ensure timely receipt of goods.
• Create Monthly Buys for all categories, presenting a clear product & margin strategy leadership; Ensure all key metrics are detailed and explained. Size Breaks to be included.
• Keep up to date on all Customer Product Reviews and Social Media sentiment. Partner with Design and Production teams to continually make product improvements and changes.

Experience, Skills, & Attributes:

• Proven track record of building, leading and managing teams with diverse skill sets, and the ability to hire and develop talent
• 8+ years’ experience, in a Director or above Merchandising role with a Bachelor’s Degree in Merchandising or related field
• Strong interest in fashion, performance, and the evolving digital/retail landscape as well as a strong knowledge of suppliers and contacts within the industry
• Previous strategic experience in DTC space
• Proficiency in using various technology platforms including Google Suite, ; Photoshop and Adobe
• Demonstrates alignment with TJ core values: Humble, Adaptable, Mindful, GSD, & Curious
• Ability to be equally adept at the broadest strategic level and manual day to day management of tools and systems
• Excellent writing, communication and presentation skills
• Analytical, Creative team player, who can also work independently, with the ability to problem-solve and work in a fast-moving, agile environment with numerous deadlines, across multiple cross-functional partners and seasons

Some awesome reasons to join us at Tommy John:

• Our Team Culture of Collaboration and Community; Happy Office, Culture and DEI Events, Fun Snacks and Happy Hours
• Hybrid Work Environment
• Learning Opportunities
• Flexible Paid Time Off Policy
• Comprehensive Benefits for you and your family - Medical, Dental, Vision, 401k and more with employee only coverage paid 100% by Tommy John
• Generous Paid Parental Leave
• Tommy John Employee Discount

But, don't just take our word for it. Check out #WorkAtTommyJohn on Instagram for a behind the scenes look!

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