Senior Director, It Services

About the role...

The Senior Director, IT Services is a newly formed role to consolidate a number of key internal IT service and product functions. We provide services to a 100% remote global workforce which provides unique challenges and opportunities for us to rethink how IT is delivered.

The overall responsibility is to provide world class IT services to all HashiCorp employees and contractors. You will build and lead a team of diverse, world class technology and business leaders. You understand the need for technology to move at the speed of business and exceed expectations when it comes to delivery. Being able to lead with influence and build relationships with key stakeholders will be critical to your success in this role.

In this role you can expect to...

• Play a key role in supporting R&D productivity applications
• Oversee the product development of workforce productivity applications.
• Collaborate with other departments to identify and address technology needs and opportunities.
• Ensure effective and efficient hiring, training, and development of IT Ops staff.
• Oversee the development, maintenance, and support of IT endpoints, network and cloud services.
• Develop and implement IT strategies aligned with company goals and objectives.
• Build a world class help desk to provide best in class support to all HashiCorp employees/contractors.
• Stay up-to-date with emerging technologies and trends to recommend innovative solutions that can enhance the company's operations.
• Working closely with the security team, implement solutions to ensure the security and integrity of the company's data, network, and infrastructure.
• Manage IT budgets and ensure cost-effective use of resources.
• Lead and manage multiple disciplines including, Global Help Desk, Infrastructure, Workforce Productivity and R&D Productivity Administration

You may be a good fit for our team if you have…

• Strategic thinker with a focus on execution.
• Strong leadership and management skills, with experience in building and leading cross-functional teams.
• Proven ability to develop and manage IT budgets and drive cost optimization initiatives.
• Excellent communication and interpersonal skills, with the ability to communicate technical concepts to non-technical stakeholders.
• Expert knowledge in cloud computing, DevOps, and agile methodologies.
• At least 15 years of experience in IT management, with a proven track record of delivering successful IT projects.
• Deep understanding of IT security best practices and compliance requirements.

#LI-Remote

Life at HashiCorp

At HashiCorp, we build the infrastructure that enables innovation. Our suite of multi-cloud infrastructure automation products are the underpinnings of the largest enterprises in the world, who rely on our solutions to provision, secure, connect, and run their critical applications to deliver crucial services, communications tools, and entertainment platforms to the world. We're building a once-in-a-generation infrastructure company with a unique approach rather than focusing on specific technologies, and we build products and solutions that support real-world workflows spanning the multiple cloud environments that nearly every organization worldwide is using today.

HashiCorp is proud to be an Equal Employment Opportunity employer. We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws. We also consider qualified applicants with arrest and conviction records consistent with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Ordinance, and other applicable state or local laws.

HashiCorp is committed to providing reasonable accommodations to qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please reach out to [email protected]

We comply with all laws and regulations set forth in the following posters:

Know Your Rights: Workplace Discrimination is Illegal

EEO is the Law Supplement

Pay Transparency Non-Discrimination