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It Customer Services Jobs

Team Manager – It Finance Services
By American Honda Motor Co At , Marysville, 43040
BA/BS in Accounting and Finance and/or equivalent work experience
Team Manager – IT Finance Services
Monitor day-to-day operations of IT Finance for critical functions such as PO creation, invoicing, payment and KPI’s
Manager Lease Car Program (No Cost - Car, Maintenance, and Insurance included)
Industry leading Benefit Plans (Medical, Dental, Vision, Rx)
Education reimbursement for continued learning
It Customer Support Jobs
By Seattle Colleges At , Seattle, 98122 $57,096 - $76,800 a year
Tuition Waiver for additional education
Orca Card / transportation benefits
Independently provide technical and user support for instructional use of digital A/V technologies (projectors, switches, peripheral educational equipment).
Hands-On experience with Windows OS and 0365 (Mac OS a plus)
Strong verbal and written communication skills
Excellent interpersonal skills and ability to work effectively as part of a team.
It Services Assistant/Junior Specialist
By Montgomery County Intermediate Unit 23 At , $26.35 an hour
Specialized skills in area to be able to work autonomously as proven through work experience.
HS Diploma or equivalent; Associates degree or equivalent work experience preferred.
1-3 years of experience in any specialized area required as part of the job functions.
Professional approach to their work that includes very strong customer service skills.
Strong technology skills, including extensive use of Microsoft applications as well as MCIU software.
Ability to manage time, meet deadlines, and read and understand highly technical documents.
Ebc Event Service Engineer, It Services, Events
By Amazon.com Services LLC At , New York Up to $103,000 a year
1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
2+ years of troubleshooting in a multi-user high availability environment experience
2+ years of PC repair, troubleshooting, deployment and liquidation experience
2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
+2 years of Audio Video experience in a corporate setting
+2 years executive/senior leadership AV support experience
Specialist - It Business Services
By Hermès At New York, NY, United States
1-2 years’ experience in a coordinator or assistant project management role
Knowledge of project management software tools like Jira, MS Project is a plus
Assist with project planning, task coordination, status reporting, issue resolution, communication, and business stakeholder relationship management
Help with the implementation and maintenance of the new Project Portfolio Management (PPM) tool for IT
Help create project artifacts like project plans, project charter, functional requirements, testing plans and documentation
Assist with requirements gathering and documentation activities
It Junior Services Analyst
By Reed & Mackay At ,
LogMeIn / other remote management tools
Ensure that the asset management system is up-to-date, accurate and relevant always.
Administer mobile devices and R&M’s mobile device management platform.
Aware of ITIL processes incl. Incident and Problem Management, Change Management and Continual Service Improvement
Essential technical skills and experience:
Promote knowledge sharing and ensure that documentation is captured and updated regularly in line with implemented changes.
It Services Technician Jobs
By SpaceX At Hawthorne, CA, United States
Manage on site inventory and the total lifecycle of IT assets.
Troubleshoot software and hardware issues, in person and remotely.
1+ years of professional experience building, deploying and troubleshooting computer systems, hardware, printers, software, and IP networks within an enterprise environment.
Experience supporting Mac iOS and Linux environments.
Technical certifications (i.e. A+, Network+, MCSE).
Working knowledge of audio-visual equipment.
It Services Technician Jobs
By SpaceX At Cape Canaveral, FL, United States
Manage on site inventory and the total lifecycle of IT assets.
Troubleshoot software and hardware issues, in person and remotely.
1+ years of professional experience building, deploying and troubleshooting computer systems, hardware, printers, software, and IP networks within an enterprise environment.
Experience supporting Mac iOS and Linux environments.
Technical certifications (i.e. A+, Network+, MCSE).
Working knowledge of audio-visual equipment.
Director, It Services Jobs
By Quest Diagnostics At Secaucus, NJ, United States
Strong Project Management experience, certification
Executing Performance Management framework, including upholding process and content requirements and generating reporting, as needed.
Assuring quality, cycle time standards, and effective communications regarding the IT Services Demand Management process.
Facilitating Escalation Management in a services context, including Root Cause Analysis, improvement follow-through, and linkage to performance improvement.
Assisting with Organization Change Management (both Quest and Partner) in terms of Services Delivery (people, process, tools).
5+ years of IT Service Outsourcing Leadership Experience, Senior Manager or above. Large Managed Services or Managed Capacity engagements. Global scale.
It Customer Support Jobs
By City of Arlington At , Arlington, Tx $28.69 - $38.26 an hour
Skill in prioritization and time management in order to address issues at appropriate levels.
Knowledge, Skills and Abilities Required:
Knowledge of PC hardware at an advanced level.
Knowledge of Microsoft Windows desktop operating systems at an advanced level.
Knowledge of printer operations at an advanced level, especially in a networked environment.
Knowledge of PC computer tools (such as memory testers, volt meters and diagnostic software) and techniques.
It Customer Liaison Jobs
By National Security Agency At , Fort Meade, Md $47,297 - $183,500 a year

Pay, Benefits, & Work Schedule

It Services Technician Jobs
By Swarm Technologies At , , Tx $27 an hour
Manage on site inventory and the total lifecycle of IT assets.
Troubleshoot software and hardware issues, in person and remotely.
1+ years of professional experience building, deploying and troubleshooting computer systems, hardware, printers, software, and IP networks within an enterprise environment.
Experience supporting Mac iOS and Linux environments.
Technical certifications (i.e. A+, Network+, MCSE).
Working knowledge of audio-visual equipment.
It Services Technician Jobs
By SpaceX At , Redmond, 98052, Wa $31 - $37 an hour
Manage on site inventory and the total lifecycle of IT assets.
Troubleshoot software and hardware issues, in person and remotely.
1+ years of professional experience building, deploying and troubleshooting computer systems, hardware, printers, software, and IP networks within an enterprise environment.
Experience supporting Mac iOS and Linux environments.
Technical certifications (i.e. A+, Network+, MCSE).
Working knowledge of audio-visual equipment.
Director, It Services Jobs
By Pentair At , Golden Valley, Mn
In-depth knowledge of IT Service Management (ITSM/ITIL) strategies, process, policies, project management, budget management and best practices
Create a world-class technical support experience for Pentair locations globally
Establish and manage communication channels within and among departments, including Senior Leadership
Direct the design, implementation, and evolution of ITIL capabilities, tailored for Pentair
Subject-matter expertise in networking fundamentals, basic security principles, and experience supporting a diverse computing infrastructure
4+ years’ experience implementing, managing, or maturing IT-related processes from the ITIL and/or COBIT frameworks
It Services Technician Jobs
By SpaceX At , Bastrop, Tx $29 - $35 an hour
Manage on site inventory and the total lifecycle of IT assets.
Troubleshoot software and hardware issues, in person and remotely.
1+ years of professional experience building, deploying and troubleshooting computer systems, hardware, printers, software, and IP networks within an enterprise environment.
Experience supporting Mac iOS and Linux environments.
Technical certifications (i.e. A+, Network+, MCSE).
Working knowledge of audio-visual equipment.
Senior Director, It Services
By Hashicorp At , Remote
Strong leadership and management skills, with experience in building and leading cross-functional teams.
At least 15 years of experience in IT management, with a proven track record of delivering successful IT projects.
Lead and manage multiple disciplines including, Global Help Desk, Infrastructure, Workforce Productivity and R&D Productivity Administration
Manage IT budgets and ensure cost-effective use of resources.
Excellent communication and interpersonal skills, with the ability to communicate technical concepts to non-technical stakeholders.
Deep understanding of IT security best practices and compliance requirements.
It Customer Support Jobs
By Leidos At , Washington, 20090, Dc
Must have at least 1 year of customer support, deskside or remote support environment experience.
High School diploma and 2+ of prior relevant experience.
Ability to obtain an ITIL v4 and A+ certification (or similar IT certification) within 90 days of hire
Demonstrate excellent verbal and written communication skills
Determine the functional area of the problem being reported, e.g. hardware, software, telecommunications
Document status updates and communicate to necessary parties
It Services Coordinator Jobs
By Florida State University At Tallahassee, FL, United States

Job ID 54835 Position: 00083338 IT Services Coordinator Department: Northwest Regional Data Center Location: Tallahassee, FL Closing date: 5/17/23 Duration of Posting: 14 days Overview ...

Director, It Services Jobs
By GOGcG At , Chicago, 60631, Il
Deep knowledge and understanding of industry standards, best practices for service management
Promote the service desk with senior management and ensure that it is viewed as a core business asset
Proven ability to build a cohesive team through effective people management, change leadership, coaching and developing staff
Effectively manage, develop, and train the service desk team
Coordinate and manage all relevant stakeholders, including the support desk team, customers, and other teams involved in service desk operations
Maintain awareness of and manage the costs of running service desks
It Services Technician Jobs
By The City of Daytona Beach, FL At , Daytona Beach, Fl $1,008 - $1,693 a week

Equipment, Machinery, Tools, and Materials Utilization:

Are you looking for an exciting opportunity to use your customer service skills in a fast-paced environment? We are looking for an experienced and motivated IT Customer Services Representative to join our team! As a member of our team, you will be responsible for providing excellent customer service to our clients, troubleshooting technical issues, and helping to ensure our clients have the best experience possible. If you are looking for a challenging and rewarding role, this is the perfect job for you!

Overview of IT Customer Services:

IT Customer Services is a role that involves providing technical support to customers who are using IT products and services. This role requires excellent customer service skills, as well as a strong technical background in IT. The IT Customer Services professional is responsible for responding to customer inquiries, troubleshooting technical issues, and providing solutions to customer problems.

Detailed Job Description of IT Customer Services:

IT Customer Services professionals are responsible for providing technical support to customers who are using IT products and services. This includes responding to customer inquiries, troubleshooting technical issues, and providing solutions to customer problems. The IT Customer Services professional must have excellent customer service skills, as well as a strong technical background in IT. They must be able to communicate effectively with customers and be able to explain technical concepts in a way that is easy to understand.

What is IT Customer Services Job Skills Required?

• Excellent customer service skills
• Strong technical background in IT
• Ability to communicate effectively with customers
• Ability to explain technical concepts in an easy-to-understand manner
• Ability to troubleshoot technical issues
• Ability to provide solutions to customer problems
• Knowledge of IT products and services
• Knowledge of customer service principles and practices

What is IT Customer Services Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Previous experience in customer service or technical support
• Knowledge of IT products and services
• Knowledge of customer service principles and practices
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Ability to troubleshoot technical issues

What is IT Customer Services Job Knowledge?

• Knowledge of IT products and services
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols

What is IT Customer Services Job Experience?

• Previous experience in customer service or technical support
• Experience troubleshooting technical issues
• Experience providing solutions to customer problems
• Experience working with IT products and services

What is IT Customer Services Job Responsibilities?

• Respond to customer inquiries in a timely manner
• Troubleshoot technical issues and provide solutions to customer problems
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