Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Some similar recruitments
Senior Sales Operations Analyst
Recruited by Eptura 8 months ago Address , Remote
Fraud Operations Analyst 4 Jobs
Recruited by U.S. Bank National Association 8 months ago Address , Knoxville, 37920 $20.00 - $28.88 an hour
Banking And Payments Operations Manager
Recruited by Relay Financial 8 months ago Address , Chicago
Analyst, Corporate Purchasing Jobs
Recruited by Rite Aid 9 months ago Address , Remote $23.20 - $29.05 an hour
Private Banking Operations Officer
Recruited by Umpqua Bank 9 months ago Address , Tacoma, 98402 $59,675 - $94,800 a year
Compliance Analyst Jobs
Recruited by UnityPoint Health 10 months ago Address Des Moines, IA, United States
Strategy & Operations Senior Analyst
Recruited by SWORD Health 11 months ago Address , Remote
Senior, Operations Business Analyst
Recruited by Teladoc Health 1 year ago Address , Remote $80,000 - $95,000 a year
Branch Manager/Banking Center Officer
Recruited by South Shore Bank 1 year ago Address , Stoughton, 02072, Ma
Online Banking Detection - Operations Section Manager (Remote)
Recruited by KeyBank 1 year ago Address , Remote $60,000 - $70,000 a year
Analyst Iii - Business Support
Recruited by Florida Blue 1 year ago Address , Remote

Senior Banking Operations Analyst

Company

Coinbase

Address , Remote
Employment type
Salary $83,300 - $98,000 a year
Expires 2023-07-20
Posted at 11 months ago
Job Description

At Coinbase, our mission is to increase economic freedom around the world, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.

There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.

Ready to #LiveCrypto? Who you are:

  • You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.
  • You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0.
  • You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
  • You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
  • You’ve got positive energy. You’re optimistic about the future and determined to get there.
  • You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.

As a Banking Operations Analyst, you’ll join a high-performing global team of payment professionals whose work is a critical part of Coinbase achieving its mission of financial freedom. At Coinbase we have a high hiring bar and we’re determined to create a progressive, inclusive place to work.

Ideally, this person will have experience supporting product launches in the payment and/or crypto space or must be able to quickly learn about new payment solutions and crypto product initiatives. You must have the ability to efficiently execute tasks, balance competing priorities, show attention to details and provide data driven insights that help drive payment decisions.This position provides the ideal candidate a great opportunity to work/learn skills at the intersection of finance 1.0 and Crypto / Web3. You will collaborate with stakeholders in our finance organization as well as those in our product and engineering teams.

What you’ll be doing (ie. job duties): To be completed by all business teams except Eng.

  • Communicate with internal and external stakeholders in an effective, tactical, and empathetic manner.
  • Proactively drive impactful changes across workflows, policies and tools by working with internal support teams and vendor partners.
  • Act as a primary operations contact for banking partners to triage issues related to our current fiat rail integrations and/or customer payments.
  • Act a Subject Matter Expert (SME) for one or more fiat payment rails, including owning workflows, documentation, and preparation for new rail integrations.
  • Collaborate with internal teams for regulatory and banking requests.
  • Conduct research for escalated payment issues and strategically resolve customer issues as needed.
  • Set a high bar for support analysts within the organization by setting an example through performance and work ethic.
  • Partner with Sales and Account Managers to craft and implement optimal payment flows that fully integrate with our broad client base.
  • Ensure daily customer payments are processed in a timely and compliant manner.

What we look for in you (ie. job requirements): To be completed by all business teams except Eng.

  • Expected 20% travel to local office required to meet with cross-functional stakeholders
  • 2 - 4 years experience in payment operations or banking.
  • Motivated by Coinbase’s mission and creating a seamless support experience for our global customer base.
  • Fantastic communication skills to operate globally across multiple departments and job sites.
  • 1 - 2 years experience collaborating with key stakeholders such as third-party vendors, banking/financial institutions, or internal partner teams.
  • Flexible and adaptable to meeting the evolving needs of a high-growth and fast paced organization.
  • Experience with payment processing and money movement across multiple payment rails.

Nice to haves:

  • Familiarity with SQL or other technical tools.
  • Experience working with a global, distributed team.
  • Advanced understanding of Google apps, JIRA, Salesforce Service Cloud.
  • Familiarity with non-US fiat payment rails.
  • Experience with compliance, fraud, account access, trust and safety, or other relevant operational domains.

Job #: P1370326

Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range from $83,300 to $98,000 + target bonus + target equity + benefits (including medical, dental, vision and 401(k)).

Commitment to Equal Opportunity

Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view Pay Transparency, Employee Rights and Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations[at]coinbase.com and let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here.


Benefits at Coinbase

  • Mobile/Internet Reimbursement
  • Fertility Counseling and Benefits
  • Medical Plan, Dental and Vision Plan with generous employee contributions
  • Connections Stipend
  • Disability and Life Insurance
  • 401(k) plan with company match
  • Remote-First Stipend
  • Health Savings Account with company contributions each pay period
  • 18 weeks paid Parental Leave
  • Wellness Stipend
  • The option of getting paid in digital currency
  • Volunteer Time Off

Learn more about our mission