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Fraud Operations Analyst 4 Jobs

Company

U.S. Bank National Association

Address , Knoxville, 37920
Employment type FULL_TIME
Salary $20.00 - $28.88 an hour
Expires 2023-12-13
Posted at 9 months ago
Job Description

A leader in the payments industry, Elavon provides end-to-end payment processing solutions and services to more than one million merchants around the world. Elavon is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Loss Prevention is looking to hire a Fraud Operations Analyst. This position involves reviewing high risk investigations such as DDA changes, E-Commerce Violations, and referrals from management and other departments. This position also reviews investigations by other investigators. The position will also take escalations, mentor new hires, and occasionally participate in staff trainings.
Shift - M - F 9am - 5pm
This is a remote position after training is completed. Training will take place onsite in Knoxville, TN.
Basic Qualifications
  • Technical or trade school certificate in business or computer science, or equivalent work experience
  • Five or more years of job-specific work experience

Preferred Skills/Experience
  • Exceptional computer skills, especially Microsoft Office applications
  • Experience with loss mitigation
  • Ability to resolve complex problems with minimal guidance
  • Excellent verbal and written communication skills
  • Well-developed ability to identify and interpret data and resolve exceptions
  • Experience working with internal/external customers

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.


Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Basic term and optional term life insurance
  • Adoption assistance
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Short-term and long-term disability
  • Healthcare (medical, dental, vision)
  • Pregnancy disability and parental leave
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
  • 401(k) and employer-funded retirement plan
  • Up to 11 paid holiday opportunities

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $26.25 - $28.88

This is an Elavon posting. Elavon is a part of the U.S. Bank family.