Senior Administrative Assistant Jobs

Title: Senior Administrative Assistant

Division: Student Affairs

Department: Counseling and Psychological Services (CAPS)

FLSA Status: Non-Exempt

Salary Range: Grade 5: $13.17/hour

EEO Job Group: 5 E6

Position Summary

The University of Southern Indiana is accepting applications for Senior Administrative Assistant to provide on-site administrative support to the Counseling and Psychological Services director and clinical staff of the department.

Duties/Responsibilities

• Direct phone calls and visitors to the appropriate person or department when necessary. Provide information needed to meet routine student requests.
• Duties may be shifted due to unforeseen circumstances or in response to major local or national events.
• Process confidential information at the direction of clinical staff. Follow established protocols to ensure that confidential information is not released without permission.
• Provide on-site administrative support to the director and other members of the clinical staff as requested. Engage in filing, typing, data entry, scanning, preparation of correspondence and other routine administrative tasks.
• Assist clinical staff with scheduling and rescheduling appointments. Assist clinicians with follow-up as needed.
• Develop a full understanding of the policies and procedures of Counseling and Psychological Services (CAPS), including but not limited to confidentiality, scheduling appointments, emergency services, counseling and assessment.
• Ability to adhere to FERPA and HIPAA policies.
• Other duties as assigned.

Required Knowledge And Skills

• Strong time management and organizational skills, with the ability to set priorities and work independently while exercising initiative and strong problem resolution skills.
• Able to maintain confidentiality without exception.
• Strong accuracy, attention to detail, thoroughness and follow-through in completing tasks.
• Demonstrated ability to remain organized while managing multiple priorities and deadlines.
• Experience with computers, word processing, spreadsheets, databases, email, presentation software and the internet required.
• One to three years of related office experience required.
• Effective written and oral communication skills required to receive and respond to inquiries.
• Strong interpersonal communication skills, refined listening ability, discretion, tact and judgment are required in dealing with a range of situations that may involve complex, sensitive and confidential issues.
• Must project a positive, professional demeanor with outstanding customer service orientation.
• High school diploma or GED required.

Preferred Knowledge And Skills

• Associate’s degree or college coursework preferred.

About USI

The University of Southern Indiana is a public higher education institution located on a beautiful 1,400-acre campus in Evansville, IN. We offer employees exceptional benefits! Benefits for this position include:

• Full tuition fee waiver for employees/75% for spouses and dependent children.
• Affordable medical, dental, vision, life and short term and long-term disability insurance plans.
• Accrue up to 10 paid vacation days per fiscal year – accrual increases after 4, 7, and 11 years of service
• Retirement plan where the University makes the total contribution equivalent to 7% of annual salary.

For more information about the benefits that USI offers, please visit www.usi.edu/hr/benefits.

Application Process

Click “Apply Now!” near the top right of this page to complete an application and upload application materials to the attention of the Search Committee Chair. Application materials should include:

• A resume
• A letter of interest

Search Committee Chair:

If you have questions about the open position, please contact Dr. Robin Sanabria, search committee chair, at [email protected].

Pre-Employment Screening

A background check will be required for employment in this position.

Authorization to Work in the United States

USI will not sponsor an employment-related visa for this position.

Interview Accommodations

Persons with disabilities requiring accommodations in the application and interview process please contact the manager of Employment at [email protected] or (812) 464-1840. Contacting the manager of Employment is intended for use in seeking disability-related accommodations only. For general applicant inquiries, contact Human Resources at [email protected] or (812) 464-1815.

EEO Statement

The University of Southern Indiana is an EEO/AA employer. All individuals including minorities, women, individuals with disabilities and veterans are encouraged to apply.