Sales Operations Analyst Jobs

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At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Position Summary

This role will partner closely with Illumina’s AMR commercial sales organization to drive operational excellence and achievement of sales objectives. Success in this role will rely on strong communication, an inquisitive mindset, and a natural affinity to streamline a sales user’s workflow. Objectives in role will focus on improving business processes, extracting data insights from reporting, increasing adoption of sales resources, and promoting an efficient and effective sales user end to end experience. Day to day, this role solves a mix of simple and complex requests through a data-driven lens, presentation, and utilizing analytical sales resources. Works closely with AMR Commercial Ops counterparts on activities required to administrate a successful Sales Process. This position is an internal position and requires minimal travel.

Responsibilities

• Proactively understands needs of business partners and takes initiative
• Builds relationships while acting as a business partner to AMR Sales Representatives and Front-line Sales Managers
• Participates in AMR wide projects on process improvement and or system enhancements
• Develops and improves key sales processes to support integrity of commercial data analysis
• Collaborates with regional and global Comm Ops counterparts on execution of Territory Design
• Represents AMR Sales Operations on multiple cross functional activities
• Understands and trains users on suite of Prospecting Tools to accelerate top of funnel sales activity
• Manages or “quarterbacks” requests in the AMR Sales Ops team queue to resolve business tasks or appropriately distribute to the correct teams
• Drives adoption of new commercial resources through hosting sales user education, training and on-boarding
• Advises business partners on optimal usage of reporting to drive actionable insights
• Prepares and communicates advanced analyses to identify drivers and gaps in business
• Owns recurring analyses/models that track sales team resourcing and sizing – make recommendations as appropriate
• Conducts key activities required in the annual Quota setting process
• Performs other duties and ad-hoc analysis as required

Preferred Experience & Skills

• Self-guided in identification, prioritization and execution of deliverables and projects.
• Knowledge of Microsoft Excel, PowerPoint, Office and Outlook and possess an innate ability to navigate through new software applications. Experience with SAP and Salesforce.com a plus.
• Effectively and concisely communicates complex topics with strong written and verbal communication skills
• Strong attention to detail and commitment to deliver quality work in a timely manner with competing priorities.
• Strong analytical, organizational, problem solving, critical thinking and project management skills
• 2-3 years of direct work experience, related industry a plus but not required
• Possess an open, flexible, and positive can-do attitude with strong interpersonal skills
• Self-motivated, high drive, curious, and growth-mindset with desire to innovate
• Demonstrated ability to multi-task, work in team settings, and work independently when required.
• Successful track record in Commercial Operations, FP&A, or a related commercial support role preferred
• Background supporting various business partners with a focus on analytics and/or operational excellence

Education

Must have a B.A. or B.S., technical field preferred but not required.

The estimated base salary range for the Sales Operations Analyst role based in the United States of America is: $50,500 - $75,700. Should the level or location of the role change during the hiring process, the applicable salary range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an individual’s qualifications, location where the role is to be performed, internal equity, and alignment with market data. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off.

At Illumina, we strive to foster a diverse and inclusive workplace by cultivating an environment in which everyone contributes to our mission. Built on a strong foundation, Illumina has always been rooted in openness, collaboration, and seeking alternative views and perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and demonstrate our collective commitment to diversity and inclusion in the communities we live and work. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. If you require accommodation to complete the application or interview process, please contact [email protected]. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf