Sales Manager Jobs

LANVIN has an opening for a Sales Manager for our Cabazon Outlet location opening soon. Reporting to the Store Director, the Sales Manager will support the Store Director and the store team through effective execution of sales plans and assist with operational management tasks while being responsible for their own personal sales goals. This role will serve as an ambassador of the brand by exhibiting passion for LANVIN, meeting and exceeding sales and Key Performance Indicator goals as set forth by store management and consistently providing world class customer service.

Responsibilities

• Establish and nurture strong relationships with all clients, routinely updating and maintaining client profile records
• Assists Store Director with developing and implementing a strategic plan to achieve store business goals
• Meet and exceed monthly sales goals and KPI’s through client outreach; developing new clients via appointments and consignments, informing all clients of new collection deliveries, in-store events and relevant brand initiatives
• Process customer transactions accurately through cash registers,
• Answer in-coming telephone enquiries in a professional manner seeking the appropriate assistance,
• Maintain an open, learning attitude by continuously seeking and receiving feedback from colleagues and management
• Follow Company procedures for returns, refunds and VAT claims,
• Maintain an environment where all associates are treated fairly and with dignity and respect
• Sustain a high level of product knowledge (technical and inspirational) on all collections by utilizing various training resources Provided by the Company
• Provide exceptional customer service
• Assist management with basic store opening and closing procedures such as cycle counts and/or light cleaning duties, maintain visual standards including merchandise presentation, preparation stock on the sales floor, signage, lighting, and general maintenance as requested
• Effectively utilize the LANVIN Client Journey and other selling techniques (cross-selling, multiple selling, upselling, etc.) to maximize each transaction, improve KPI’s and close sales
• Comply with all company policies and procedures

Requirements

• Strong knowledge of both MRTW and WRTW - can recruit on both business
• At least 4+ years of retail experience required
• Has a genuine interest in fashion and follows industry trends/news
• Exhibits a strong work ethic, leadership skills, and is team-oriented
• At least 1 year of supervisor experience in a luxury setting preferred
• Strong interpersonal, communication and organization skills
• Team player, co-operative and supportive to fellow members
• Ability to maintain presence on selling floor for long periods as needed
• Possesses strong verbal and written communication
• Experience in MTM and/or Bespoke mandatory
• Exhibits leadership skills and takes initiative

Benefits

• Clothing allowance
• Paid time off
• Employee assistance program
• Healthcare coverage including medical, vision and dental
• Learning and development opportunities
• 401(k) plan

Salary Description

• $23 - $27 hourly, plus commission