Representative – Employee Travel (Hybrid)

Description

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

At United, we offer more than jobs, we build careers. Our HR team is passionate about growing our diverse, inclusive, and equitable workplace where everyone can thrive. We empower our team members to pursue unique career paths, promote a culture where all employees feel included and empowered to a make a measurable difference in our success, and value the achievements and advancement of our diverse workforce. Join our team and chart your own uniquely United career journey!

Key Responsibilities:

• Develops and coordinates systems and procedures that drive successful oversight of all pass travel requirements, partners, and programs
• Prepares and delivers written and in-person de-briefs to ensure leadership is aware of findings and corrective actions needed to meet corporate standards
• Responsible for conducting audits of pass travel programs, and compliance with established policies
• Responsible for reviewing policies, procedures and regulatory requirements while performing quality control support to drive pass travel policy compliance
• Develops, implements, and maintains audit programs to meet all quality measures and requirements
• Responsible for analyzing trends, conducting root cause analysis, and partnering with leadership to develop action plans
• Provides consultation to all leadership in the escalation of non-compliance issues, as well as the identification and escalation of program gaps
• Audit scope includes all pass travel programs for employees, retirees, pass riders, and select vendors

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table.

Qualifications

What’s needed to succeed (Minimum Qualifications):

• High School Degree

• Minimum two years experience in Corporate Audit, Employee Travel, or related background

• Ability to analyze and produce reports

• Strong communication skills, both written and verbal

• Performance management, problem solving, decision making and innovation are key skills

• Must be legally authorized to work in the United States for any employer without sponsorship

• Successful completion of interview required to meet job qualification

• Reliable, punctual attendance is a crucial function of the position

What will help you propel from the pack (Preferred Qualifications):

• 2 or 4 year University Degree

• Compliance audit experience

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact [email protected] to request accommodation.

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT