Customer Service Agent Jobs

M-F 1:00 PM-9:30 PMJob DutiesProvides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.
Minimum Education
High School Diploma/G.E.D.
Knowledge, Skills And Abilities
Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.
Additional Information
Colorado, Nevada, New York, Connecticut, California, Rhode Island or Washington Residents Only - Compensation: Hourly: $17.86 - $27.56The estimate displayed represents the typical salary range or starting rate of candidates hired in Colorado and/or Nevada and/or New York and/or California and/or Connecticut and/or Rhode Island and/or Washington. Factors that may be used to determine your actual salary may include your specific skills, your work location, how many years of experience you have, and comparison to other employees already in this role. This information is provided to applicants in accordance to the Colorado Equal Pay for Equal Work Act, the Nevada Pay Transparency Law, the New York City Pay Transparency Law, Washington Equal Pay and Opportunity Act, Connecticut Pay Transparency Law and the California Equal Pay Act and the Rhode Island Pay Equity Act.
M-F 1:00 PM-9:30 PM
FedEx Express is absolutely, positively your best choice for a career.
Are you looking for a company that provides a safe, diverse and rewarding environment where employees have opportunities to grow and succeed?
Are you looking for a company that provides benefits, competitive pay and opportunities to develop your skills into a rewarding career?
This is who we are and what we do. Come join the team that is recognized consistently among best employers and is the world's largest express transportation company, providing services to more than 220 countries and territories. Come help us deliver the FedEx Purple Promise by making every customer experience outstanding.
About
Visit the link below to see more about what it means to join the team at FedEx
We're excited that your career search has brought you to FedEx.
https://www.fedex.com/en-us/about/working-at-fedex.html
FedEx Express is an AA/EEO/Veterans/Disabled Employer
FedEx Express prohibits discrimination and harassment against any applicant or employee on the basis of race, color, religion, national origin, citizenship, genetic information, age (except for bona fide occupational qualifications), sex, pregnancy (including childbirth or a related medical condition), disability, sexual orientation, gender identity, gender expression, marital status, military leave or service, status as a disabled veteran or other covered veteran status, participation in EEO protected activity, any other status protected by federal, state, or local law, or association with a person on the basis of one or more of the foregoing.
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The Company offers a comprehensive benefits package including health, dental and vision care coverage, pension, 401K, tuition assistance, vacation pay, holiday pay, sick time, parental leave, life insurance, and retirement benefits to eligible employees.
NEW YORK CORRECTION LAW
ARTICLE 23-A
LICENSURE AND EMPLOYMENT OF PERSONS PREVIOUSLY CONVICTED OF ONE OR MORE CRIMINAL OFFENSES
Section 750. Definitions.
751. Applicability.
752. Unfair discrimination against persons previously convicted of one or more criminal offenses prohibited.
753. Factors to be considered concerning a previous criminal conviction; presumption.
754. Written statement upon denial of license or employment.
755. Enforcement.

• 751. Applicability. The provisions of this article shall apply to any application by any person for a license or employment at any public or private employer, who has previously been convicted of one or more criminal offenses in this state or in any other jurisdiction, and to any license or employment held by any person whose conviction of one or more criminal offenses in this state or in any other jurisdiction preceded such employment or granting of a license, except where a mandatory forfeiture, disability or bar to employment is imposed by law, and has not been removed by an executive pardon, certificate of relief from disabilities or certificate of good conduct. Nothing in this article shall be construed to affect any right an employer may have with respect to an intentional misrepresentation in connection with an application for employment made by a prospective employee or previously made by a current employee.
• Any information produced by the person, or produced on his behalf, in regard to his rehabilitation and good conduct.
• The public policy of this state, as expressed in this act, to encourage the licensure and employment of persons previously convicted of one or more criminal offenses.
• In relation to actions by public agencies, the provisions of this article shall be enforceable by a proceeding brought pursuant to article seventy-eight of the civil practice law and rules.
• The age of the person at the time of occurrence of the criminal offense or offenses.
• \"License\" means any certificate, license, permit or grant of permission required by the laws of this state, its political subdivisions or instrumentalities as a condition for the lawful practice of any occupation, employment, trade, vocation, business, or profession. Provided, however, that \"license\" shall not, for the purposes of this article, include any license or permit to own, possess, carry, or fire any explosive, pistol, handgun, rifle, shotgun, or other firearm.
• The specific duties and responsibilities necessarily related to the license or employment sought or held by the person.
• 750. Definitions. For the purposes of this article, the following terms shall have the following meanings:
• \"Private employer\" means any person, company, corporation, labor organization or association which employs ten or more persons.
• In relation to actions by private employers, the provisions of this article shall be enforceable by the division of human rights pursuant to the powers and procedures set forth in article fifteen of the executive law, and, concurrently, by the New York city commission on human rights.
• 755. Enforcement.
• The bearing, if any, the criminal offense or offenses for which the person was previously convicted will have on his fitness or ability to perform one or more such duties or responsibilities.
• \"Public agency\" means the state or any local subdivision thereof, or any state or local department, agency, board or commission.
• 754. Written statement upon denial of license or employment. At the request of any person previously convicted of one or more criminal offenses who has been denied a license or employment, a public agency or private employer shall provide, within thirty days of a request, a written statement setting forth the reasons for such denial.
• The legitimate interest of the public agency or private employer in protecting property, and the safety and welfare of specific individuals or the general public.
• The time which has elapsed since the occurrence of the criminal offense or offenses.
• 753. Factors to be considered concerning a previous criminal conviction; presumption. 1. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall consider the following factors:
• There is a direct relationship between one or more of the previous criminal offenses and the specific license or employment sought or held by the individual; or
• \"Direct relationship\" means that the nature of criminal conduct for which the person was convicted has a direct bearing on his fitness or ability to perform one or more of the duties or responsibilities necessarily related to the license, opportunity, or job in question.
• The seriousness of the offense or offenses.
• The issuance or continuation of the license or the granting or continuation of the employment would involve an unreasonable risk to property or to the safety or welfare of specific individuals or the general public.
• In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall also give consideration to a certificate of relief from disabilities or a certificate of good conduct issued to the applicant, which certificate shall create a presumption of rehabilitation in regard to the offense or offenses specified therein.
• 752. Unfair discrimination against persons previously convicted of one or more criminal offenses prohibited. No application for any license or employment, and no employment or license held by an individual, to which the provisions of this article are applicable, shall be denied or acted upon adversely by reason of the individual's having been previously convicted of one or more criminal offenses, or by reason of a finding of lack of \"good moral character\" when such finding is based upon the fact that the individual has previously been convicted of one or more criminal offenses, unless:
• \"Employment\" means any occupation, vocation or employment, or any form of vocational or educational training. Provided, however, that \"employment\" shall not, for the purposes of this article, include membership in any law enforcement agency.