Regional Vice President - Northeast

Must reside in the Northeast or be willing to relocate.

HearingLife is a part of the Demant Group, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss connect with the world around them. With over 600 locations across the United States – HearingLife’s vision is to make a life-changing difference for people with hearing loss. Our innovative technologies and know-how help improve people’s health and hearing. We create life-changing differences through hearing health. This work is done in a manner consistent with the HearingLife Core values:

• We are team players
• We create trust
• We create innovative solutions
• We have a can-do attitude

The Regional Vice President (RVP) is responsible for the general management and oversight of operations within a geographic region. This position has full P&L responsibility, provides strategic and tactical leadership, coaching and direction to field management and Team Members. Additionally, the RVP identifies and develops strategic growth opportunities, monitors regional performance, and works closely with the Senior Vice President of Stores to develop competitive strategies in alignment with the company’s mission and values. Talent development and performance management are central to this role.

Key Responsibilities:

• Develops direct reports and mentors Team Members to meet their potential; frequently visiting stores and traveling with managers. Attracts and identifies top talent for continued growth. Performs regular supervisory functions in accordance with company policy.
• Management and leadership of 10 field managers, including Area Directors and District Managers, to support their success, regularly observing and coaching Team Members to ensure optimal performance and execution of critical business objectives.
• Maintain intimacy with the company’s key performance indicators and respond accordingly. Develop and execute business plans, balancing short, medium and long-term goals to drive sales to provide a superior patient and Team Member experience
• Communicate regularly with all HearingLife support functions, serving as a helpful resource between the field and support center.
• Increase field manager proficiency with, and execution of, our clinic playbook, “All the Right Things.”
• Ensure compliance and privacy standards are consistently upheld to medical environment standards.
• Contribute to the annual budget process, including sales, labor and expenses and overall P & L. Hires, trains and leads team to deliver budget.
• Coordinate with the HearingLife Support Center on sales and operational excellence, new acquisitions and relevant projects.

Position Requirements:

• Ability to work independently, with ambition and bias for action; results-oriented
• 10 years of management experience in a retail, medical or hospitality environment, 5 years at the multi-unit level
• Bachelor’s degree required, MBA preferred
• Strong functional ability w/ Microsoft Office Suite programs (Outlook, Word, Excel, PowerPoint)
• Excellent communication, organizational, presentation, team building and planning skills
• Confidentiality; critical thinking and reasoning skills; judgement; teamwork
• Financially savvy and disciplined, effectively managing the bottom half of the P&L
• Capable of managing contradiction and ambiguity

Travel: Frequent travel, more than 80%.

We are an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status.