Regional Operations Manager Jobs

Job Purpose

The Florida Regional Operations Manager is a key leadership position reporting directly to the Regional Vice President. This role is responsible for high level operational assessments, collaborating and executing in conjunction with District Managers and Region Leadership to develop plans to enhance and optimize branch operations. This strategic position will also own, track, and report to Region Leadership regarding the continuous improvements that align to strategic priorities that target efficiencies, reduction of operating cost and the enhancement of customer experience.

Duties And Responsibilities

• Other duties as assigned.
• Partner with Branch Managers and Branch Revitalization team to implement optimization improvements impacting warehouse layout changes, efficiency improvements, and staffing optimizations.
• Maintain professional and technical knowledge through world class operations benchmarking.
• Drive workflow optimization including but not limited to operations, sales, and service initiatives such as our OTC (On Time and Complete) implementation and digital sales efforts.
• Develop a working cadence with Division VP of Operations and functional departments such as FP&A, Supply Chain, Sales, & Human Resources to uncover margin, purchasing and cost-saving opportunities.
• Serve as a change facilitator by collaborating with champions in the region, districts, and branches to transform the continuous improvement/learning culture.
• Participate in monthly P&L and progress review with Branch and District Managers.
• Champion “CX” customer experience program and ensure successful implementation for the region. Review, revise, and update policies and training as needed.
• Exhibit and execute in a manner and mindset of excellence, improvement, and innovation, aligned with Beacon goals and performance metrics.
• Monitor existing and new business processes for improvement opportunities. Will also track, measure, and report progress on improvement opportunities.
• Embody and model Beacon’s mission, vision, and values at all times.
• Track, reports, and measure metrics to optimize branch overall effectiveness pertaining to region operations.

Qualifications

• Excellent communications skills, both oral and written
• Willing to travel weekly throughout the market to maintain on-site presence at local branches
• Excellent leadership skills and the ability to prioritize and drive multiple projects and teams
• Experience leading continuous improvement initiatives
• Proven experience managing cost savings and yield improvement projects
• Bachelor’s Degree or equivalent related operations / field-based experience
• Demonstrated successful experience working in a demanding, high performance work environment and team-oriented culture.
• Ability to assimilate and present complex information to a variety of audiences
• Demonstrated leadership, team building and interpersonal skills
• Ability to coaching ensure accountability using Lean Management Principles.
• Six Sigma Green Belt certification a plus
• Familiarity with traditional and modern training methods, tools, and techniques
• Strong ability to work in changing environment, see through complexity.
• Demonstrated ability to develop comprehensive company programs and processes
• Proficiency with Personal Computer applications (Excel, Word, Power Point, Visio, AS400 Based Warehouse Management Systems, TMS, Fleet Management and Routing Tools.)
• Proven ability to think and act strategically, but also willing to “roll up sleeves.”
• Strong influencing and coaching skills. Proven experience in developing and coaching a team.
• Job experience working in or leading a distribution warehouse operations team
• Ability to be effective in a highly matrixed environment, to effectively communicate with and influence all levels of the organization and drive change.
• Demonstrates progressive experience in distribution/retail operations and/or sales

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles and outside weather conditions. The employee is frequently exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals and vibration. The employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually moderate.

Physical Requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to stand; walk; use hand to finger, handle, touch, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Must be comfortable working indoors / outdoors at branch locations, job sites in all weather conditions.