Regional Account Manager Jobs

What We Are Looking For…

We are seeking a dynamic and proactive Regional Account Manager to build strong client relationships, problem-solve, negotiate contracts, and ultimately grow retention for our portfolio of homes. with exceptional communication and negotiation abilities. In this role, you will serve as a liaison for our valued owners, fostering enduring relationships and driving favorable agreements. You’ll engage stakeholders, display exceptional communication skills, and be a savvy negotiator. Key responsibilities include educating homeowners on AvantStay's services, addressing concerns, identifying and promoting partnership opportunities, and providing comprehensive guidance throughout the entire AvantStay homeowner lifecycle.

What You’ll Do…

• Become an expert on AvantStay’s short-term rental business model, deal structures, operating motion, core services, and homeowner network
• Develop and grow relationships with AvantStay property homeowners via proactive communication and support to minimize churn
• Troubleshoot and solve problems that arise, partnering cross-functionally with local teams on the ground and leveraging systems including Salesforce and our in-house booking management platform
• Support guest and homeowner concerns related to revenue performance, marketing, renewals, contracting, regulatory compliance, and more
• Evaluate property-level financial performance and work cross-functionally to help optimize property rental performance

Requirements

What you’ll bring…

• Experience in real estate and/or hospitality (preferred)
• Excellent verbal and written communication skills that allow you to build relationships and improve and expand upon strategic service offerings
• Experience with financial analysis, reporting, and related decision-making
• Demonstrated success in a client-facing role (required)
• Outstanding negotiation and persuasion skills; able to develop the strategy for and execute against contractual negotiations that optimize for owner and AvantStay financial success
• Creative thinking skills, with the ability to identify new and innovative ‘win-win’ solutions to problems
• 3-4 years experience in operations and/or customer relationship management

Benefits

When you join AvantStay…

You’ll be doing work that matters alongside an experienced and dynamic team, transforming the way people travel and vacation. Your place within the colossal travel and real estate industries will leave you with a wealth of opportunities to feel both challenged to innovate and rewarded for your efforts. Of course, we will offer you pay and benefits, but we’re about more than that. AvantStay is a place where you can craft your own path to greatness. Whether you think in code, words, pictures, or numbers, find your future at AvantStay.

Perks And Benefits...

• Complimentary and discount stays at AvantStay properties
• Team bonding and off-site events
• Salary: $65,000 +72,500 (depending on experience & location) + Bonus + ESOP
• Benefits and Unlimited Paid Time Off

Equal Employment Opportunity...

We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.