Project Manager - Client Success

Project Manager (Client Success) - Remote Based

At Advantmed our mission is to improve the healthcare system by ensuring appropriate, quality care, and eliminating unnecessary costs. We are a leading provider of risk adjustment, quality improvement, value-based reimbursement services and tech-enabled solutions that allow health plans and healthcare organizations to better identify patient needs and improve quality outcomes. Advantmed is a privately held company founded in 2005 and positioned for continued growth as a leader in services. Our strategy reflects our flexibility and commitment to meeting our clients' evolving needs. We work closely with our clients to understand their concerns, requirements, strategic objectives, and infrastructure so that we can support through our foundational principles of accuracy, efficiency, and transparency.

Primary Purpose:

The Project Manager has overall responsibility to successfully launch and manage Advantmed products and services projects, including operational coordination, project design and delivery, alignment with client goals and contractual commitments while providing the highest level of customer service.

Key Job Outcomes:

• ·Lead and moderate recurring client calls to cover project status updates, project performance reviews/course correction, post project reviews, etc.
• Establish and maintain client relationship that supports a spirit of partnership with client project teams.
• Oversee client communications, issue resolution, and status reporting as primary point of contact for day-to-day project operations.
• Prepare and conduct presentations to varying audiences that may include senior and executive leadership, clients, or prospective customers.
• Develop, update, and manage project plans and project timelines with oversight to project status, early identification of risks, and solution-minded issue mitigation.
• Report client project metrics, translate metrics to business information, and oversee the resulting action plans to ensure customer goals and project objectives are achieved.
• Document and distribute minutes of meetings and oversee completion of resulting action items

Essential Requirements:

• Healthcare industry experience required; specifically, HEDIS, Risk Adjustment or Health Assessment experience strongly preferred.
• Working knowledge of Data Analysis tools, such as SAS and Database Language tools; SQL beneficial.
• Ability to learn Advantmed-Specific ticketing and tracking Programs and Software
• Analytical Skills
• Advanced Microsoft Office Skills
• Experience managing projects both internally and client facing
• 3+ Years Project management experience with large scale, multifaceted projects

Certifications:

• Project Management Professional Certification (PMP) preferred