Program Manager Iii - Youth Intensive And Crisis Supports

Description

Under general direction, the Program Manager III plans, organizes, directs and controls the activities and/or staff of a very large County program.

The Behavioral Health Services Department (BHSD) has a full time Program Manager III opportunity within the Children’s Youth and Family System of Care.

This person supports programs that provide specialized and enhanced care to children, youth, young adults, and families by supporting several continuums of care and contracted programs including the crisis continuum for children and youth, the eating disorders continuum across the developmental lifespan, youth substance youth services continuum, juvenile justice programs, complex care coordination, and other related efforts.

In addition to meeting the employment standards for Program Manager III, candidates must possess the following:

• Experience working with the legal requirements under the Lanterman-Petris-Short (LPS) Act
• License with the CA Board of Behavioral Sciences (LCSW, LMFT, LPCC or Psychologist)

The ideal candidate will have experience working collaboratively across the crisis continuum and acute settings, experience with oversight of DMC-ODS and SD/MHSA contracts, and specialized knowledge on eating disorder treatment and services.

The County of Santa Clara Behavioral Health Services Department (BHSD) strives to be a premier integrated behavioral health care provider, employer, and partner. We are a passionate team of caring, courageous staff and professionals dedicated to transforming the lives of individuals, children, families, and older adults impacted by mental health and substance use challenges. To support achievement of their hopes, dreams, and quality of life goals, our team provides high quality whole-person care and comprehensive community-based behavioral services through the lens of race, equity, diversity and inclusion. We are looking for stellar health care professionals like you to fulfill a rewarding career with us and be a partner for health and wellness in the community.

COVID-19 Risk Level: High Risk

Learn more about the County of Santa Clara Behavioral Health Services at https://bhsd.sccgov.org/ and follow us on:

YouTube | Live Event - County of Santa Clara Behavioral Health Services Department - YouTube
Facebook I @cscbehavioralhealth
LinkedIn | https://www.linkedin.com/company/county-of-santa-clara/life/sccbhsd/
Instagram | @cscbehavioralhealth

#LINKEDIN

Typical Tasks

• Works closely with cross departmental staff at all levels of the organization;
• May be assigned as a Disaster Service Worker, as required;
• Handles complex coordination between County, local and State resources;
• Establishes program priorities;
• Directs and evaluates the work of subordinate staff;
• Establishes an appropriate organizational structure and delineates working level and relationships of personnel to carry out the program's activities;
• Makes recommendations on the annual budget and may present the program's budget to the Board of Supervisors;
• Selects and hires staff and ensures the orientation, training and development of program staff;
• May provide ongoing statistical reports;
• Provides assistance and advice to advisory and planning boards, commissions, task forces and other special groups as required;
• Develops strategies to achieve objectives;
• Is responsible for the implementation, control, monitoring and evaluation of provided services to ensure compliance with terms of received grants and contracts;
• May prepare and make presentations to staff, boards, commissions, and external groups;
• Prepares staff reports and comprehensive detailed plans with Countywide impact;
• Determines budgetary requirements to maintain the program;
• Maintains liaison relationships and represents the program in contacts with public and private agencies and concerned community groups and organizations;
• And performs related duties as required.
• Defines personnel resource needs and allocates them as required to reach program objectives;
• Plans, organizes and directs a County program that provides direct service to the public or other agencies;
• Is responsible for determining program funding needs and obtaining available outside funding when necessary through grants and/or contracts;
• Prepares reports and correspondence;
• Determines program objectives in light of established goals;
• Keeps abreast of new trends and developments related to the program's activities;
• Formulates and implements policies, plans and procedures for carrying out functions of the program;

Employment Standards

Sufficient education, training and experience to demonstrate the possession and direct application of the following knowledge and abilities.

Training and Experience Note: The required knowledge and abilities are typically attained through training and experience equivalent to possession of a Bachelor's degree. Relevant experience can substitute for education on a year-for-year basis. Relevant experience includes experience performing analytical, administrative, lead, supervisory, or management duties, which include interpreting rules and regulations, gathering data and formulating recommendations, and report writing.

Seven (7) years of analytical, administrative, lead, supervisory or management experience which includes duties interpreting rules and regulations, gathering data and formulating recommendations, and report writing; four (4) years of which must be at the journey level.

A Master's degree can substitute for one (1) year of the required experience.

Special Requirements
Specialized program knowledge may be required in addition to the generalized administrative/supervisory experience when it can be demonstrated that:

• It is an absolute necessity for the successful operation of the program;
• That subordinate program staff will not be able to provide the subject matter expertise that is required.
• That the Program Manager will be held accountable for this specialized knowledge; and

Note: The knowledge, skills and abilities listed below indicate the common aspects of the three levels of the Program Manager Series. However, for recruitment purposes, a potential candidate will be rated on ability to perform at a specific level as outlined in the allocation factors. In appraising experience, more weight will be given to the breadth rather than depth of pertinent experience and the evidence of the candidate's ability to assume and fulfill the responsibilities of the position at a designated level.

Some positions may require Live Scan screening as part of the background check process.

Knowledge of:

• Program development and evaluation;
• Computer applications, including but not limited to: word processing, spreadsheets, data base management software, presentation and electronic mail software.
• Community and agency consultation methods and procedures;
• Methods of administrative problem solving;
• Principles of organization and administrative, fiscal and program management; principles of employee supervision, training and development;
• Personnel management techniques;
• Techniques of organizing and motivating groups;

Ability to:

• Integrate the activities of a program to attain program goals;
• Deal effectively with a variety of government and community officials;
• Consult with and advise top administrator on the activities and status of the program;
• Plan and assign workloads clearly and effectively;
• Manage initiatives, collect and analyze data for the purpose of evaluating services and or programs;
• Plan, organize, control and evaluate a public service program;
• Prepare and review reports;
• Develop and effectively utilize all available resources;
• Speak effectively in public;
• Train, develop and motivate staff;
• Develop and recommend effective courses of action;
• Establish and maintain program's objectives, priorities and policies;
• Develop short and long range budget plans that accurately reflect program needs. May require the ability to apply the tools of a specialty subject area.