People Communications & Marketing Intern

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods. Through our work, we are committed to contributing to a sustainable future, both for fashion and for our employees. Authenticity is a core component of our business; we value it in our products and we celebrate it across our teams by encouraging every TRR employee to bring their REAL authentic selves to work each day. We’re hiring, and we’d love for you to join our dynamic team!

The primary purpose of the People Communications and Marketing Intern is to support the Head of Employee Communications and the Senior Talent Sourcer in enhancing multi-channel communications programming for The RealReal’s 3,200 employees, potential employees, candidates, and industry peers. The person in this role will help plan, develop and execute various internal communication efforts to drive cultural change, enhance employee engagement, encourage employee retention, and position TRR as an employer of choice. This position will work closely with internal stakeholders, business leaders, and executives to keep employees informed, inspired and supported.

What You Get To Do Every Day

• Support storytelling and various Internal Communications efforts, including organizational announcements, leader messaging, diversity and sustainability communications, video messages, presentations, employee editorial spotlights, and newsletter development through various channels (The Thread, videos, digital screens, presentations, meetings, e-mails, etc.)
• Assist in planning, scheduling, and creation of creative projects as needed for internal/employee engagement; identifies opportunities to repurpose/repackage content for recruitment marketing and/or external use as appropriate (LinkedIn, Social, Editorial, Press).
• Support content development for and execution of internal events (e.g., All Hands, CEO Press Tour, Diversity Events, Executive Conversations, etc.)
• Reputation management of the TRR brand through analyzing and responding to inquiries across employer branding channels
• Brainstorm creative blueprint for multi-generational recruitment strategy
• Partner with Talent Sourcing to build a robust company-wide Employee Value Proposition
• Support the Director of Employee Communications with developing strategies to align the goals and objectives of Internal Communications with the organization’s mission, core values, strategic framework/plan, annual priorities, and change management initiatives
• Create original graphics and videos for recruitment branding purposes

What You Bring To The Role

• Knowledge of various creative design programs including Adobe Creative Cloud and Canva
• Strong proficiency with Microsoft Office Suite, including Word, Excel, and PowerPoint
• Impeccable attention to detail
• Undergraduate student with relevant work experience and/or coursework in marketing and communications
• Ability to manage and organize multiple projects with competing timelines
• Experience with various social media channels and online publishing tools
• Strong oral and written communications skills with executive presence
• Creative thinking and problem solving skills

Preferred Requirements

• Creative and/or design experience

Compensation|Benefits|Perks

• Summer interns are not eligible for benefits.

The expected salary range for this role is $21.83 - $26.27. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our twelve shoppable stores, customers can sell, meet with our experts and receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
GHR7784