Partnership Sales Coordinator Jobs

accessiBe is the market leader in web accessibility solutions, enabling businesses to be proudly inclusive brands with accessible websites. accessiBe is more than a workplace, it’s a key player in a social justice movement. Working here means that you are surrounded by people who share the same goals and values as you, and who are working passionately to break down accessibility barriers, making the internet a more inclusive space for everyone. We respect and appreciate all people, regardless of their abilities. We hire people who are determined to succeed and are not afraid of rapid change. By collaborating with the disability communities and making web accessibility an option for every business, we are creating real change and making an impact on the world.
We are looking for an experienced Partnership Sales Coordinator to join our team. As a Partnership Sales Coordinator, you will be responsible for coordinating and ensuring the smooth operation of the sales process for our partners. You will work closely with Technical Support, Finance, Product, and the current sales team to remediate customer issues and ensure maximum customer satisfaction. Additionally, you will assist the current Partner Success Teams in their sales processes and handle front-facing customer communication.
Key Responsibilities:

• Ensure maximum customer satisfaction by handling front-facing customer communication.
• Maintain Reporting/Data Hygiene
• Coordinate recurring communication and process issues with a focus on customer satisfaction and rectification of process malfunctions.
• Assist the Partner success managers in their sales processes.
• Liaise with Technical Support, Finance, Product, and the sales team to remediate customer issues.

Requirements:

• Experience working in a fast-paced, dynamic environment is a plus
• Highly organized, efficient, and technically/systems driven.
• Previous sales team admin experience is an advantage.
• Proficient in Salesforce.

Advantages:
Why join the team?
In addition to extensive training and development plans, here are some of the other benefits we offer;

• Career Planning and Growth Opportunities
• The salary band for this position ranges from $60,000-$70,000, and this will based on your experience and skill sets.
• Opportunity to be a key employee of the world leader in online accessibility

We are proud of our culture. It is a huge part of what makes us successful. We are an equal opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully.