Operations Team Lead Jobs

Base is a tech-powered social club that brings great minds together through deep community experiences. We use scalable programming, intelligent matching technology, and a membership model to help our members build meaningful ‘in-real-life’ connections in their cities.

As our Operations Lead, you will be responsible for supporting the day-to-day operations of Base, including working with our venue and restaurant partners, and other stakeholders in the Miami area. You will also be responsible for providing excellent customer service to our members and guests.

About You

• You find satisfaction in solving customer service and operations problems with fast and elegant solutions.
• You love working with people and can keep your cool when something goes wrong and you’re on the other side of a complicated conversation.
• You’re a good written and verbal communicator.
• You have some startup experience. You might have a background in tech, operations, hospitality, event production, or customer service.
• If you don’t have any of these but still think you’re a good fit we’d love to meet you!
• You are good at figuring things out and get excited about managing logistics.
• You can find order in ambiguity, and know to ask questions in order to find the right solution.
• You are a self-starter, with a positive attitude, and aren’t afraid of not knowing the answer.
• Community is important to you, and you want to solve big problems that have a positive impact for others.

Who We Are

• We are obsessed with delivering our members special experiences that spark human connection.
• We have a thoughtful approach to building products and services and care deeply about our members.
• We’re a small team of experienced startup professionals passionate about changing how people around the world connect, build community, and feel belonging.
• We share feedback early and often.

Benefits

• A role with potential for exponential growth as we grow in Miami and expand to new cities.
• Opportunity to work closely with the founders in building and scaling the first stages of Base.
• Chance to make a difference in the lives of others by helping people feel more connected in their city.
• Competitive salary, benefits, and equity.
• Fun, rewarding, team-driven work environment.

We’d love to meet you!

[email protected]

Individuals seeking employment at Base are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.