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Care Navigation Operations Team Lead Jobs

Team Operations Lead Jobs
By American Express Global Business Travel At United States
Collaborating with Workforce Management on scheduling of Travel Counselors for Supplier Updates and training
Collaborating with the Team Coach and Workforce Management team to achieve excellent service levels, avoiding any financial impact for clients
Collaborating with Workforce Management on FTE optimization
Shown Leadership skills, experience leading others and driving accountability preferred
Running work from home arrangement setup, ensuring new hires and all employees have functioning equipment to maintain high productivity and availability
Service Levels – leading real time updates and skills of Travel Counselors to reduce any holding times for our customers
Director Of Patient Care Navigation
By Proactive MD At Greenville, SC, United States
Knowledge of the concepts and principles of case management
Required Knowledge, Skills, & Abilities
Develop Proactive MD materials to educate clients and patients about the services available through Patient Advocacy and Case Management/Care Transformation.
Analyzes data to bring forth information as it pertains to population risk management.
5+ years in case management either hospital, post acute care, or payor setting
3+ years of successful management of multidisciplinary teams
Team Lead, Operations Jobs
By Canada Goose At New York, NY, United States
Payroll and schedule management to maximize productivity and enhance customer experience
2-4 years retail management experience
Strong time management and organizational skills, ability to multi-task in a fast-paced environment
Basic Inventory, Scheduling and Payroll management
Ensure an outstanding customer experience
Leveraging in store elements to provide a memorable experience
Team Lead, Operations Jobs
By Louis Vuitton At , Glendale $30 - $36 an hour
Optional: Selling and Floor Management
Essential duties and responsibilities of an Operations Lead include:
Client Care (& Alterations when applicable)
Vp Care Team Operations
By Sedgwick At Illinois, United States

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having ...

Operations Team Lead Jobs
By XLA At Farmers Branch, TX, United States
Coordinate with APM, Federal supervisor and Section Chief on all section activities and directions.
Clearly define expectations and advice on a formal/informal basis regarding performance and maintain personal effectiveness.
Performs the duties of a Personnel Security Assistant (PSA)
Coordinates with APM and Govt. stakeholders on all contract activities, direction and special requests.
Provide leadership, direction, development and employee supervision
Provides APM with daily distributions of personnel and workload.
Product Manager, Care Navigation
By AbleTo Inc. At United States
2+ years of experience in a product management or related role
Excellent project management skills with a strong attention to detail and the ability to manage demanding timelines
Lead the vision, strategy, and implementation for AbleTo’s participant-facing onboarding experiences and capabilities
Experience creating and executing on a vision, strategy, and roadmap
Experience prioritizing work across a range of projects with competing interests and stakeholder groups
A capable operator who can work well with remote, geographically-distributed teams
Director, Care Navigation (Rn Or Sw)
By Adventist HealthCare At ,
Develop a plan for departmental financial requirements and operates within budget
Minimum of five years of experience in patient navigation, discharge planning, or care coordination required
Minimum of five years of leadership experience required
Competitive, comprehensive benefit plans [including health, employer-paid disability and life insurance, PTO]
Ancillary benefits such as flexible spending, legal and pet insurance to meet the needs of employees and their eligible family members
We do this by offering:
Operations Team Lead Jobs
By Base At Miami, FL, United States
You have some startup experience. You might have a background in tech, operations, hospitality, event production, or customer service.
We are obsessed with delivering our members special experiences that spark human connection.
Competitive salary, benefits, and equity.
You are good at figuring things out and get excited about managing logistics.
You are a self-starter, with a positive attitude, and aren’t afraid of not knowing the answer.
You find satisfaction in solving customer service and operations problems with fast and elegant solutions.
Team Lead Operations Jobs
By KPS Global LLC At Piney Flats, TN, United States
Performing duties in accordance with current Quality Management System, Safety Management System, and KPS Global Code of Conduct requirements
Coaching, training, counseling, and evaluating performance of team members against company production, safety, quality, and management standards
Inspecting products to ensure conformance to quality, engineering, and customer requirements
3 – 5 years of manufacturing experience
Good verbal and written communication skills within the English language
Performing duties of assigned area including assembly and serving as a machine operator and material handler
Team Lead, Virtual Care
By Banfield Pet Hospital At , Remote $51,150 - $70,331 a year
People leadership/remote leadership experience is preferred.
Aid with less experienced call center associates and follow up as necessary.
Professionally manage a variety of requests from clients and hospitals in a positive manner.
Other job duties as assigned.
Three years of relevant professional experience is required.
Continuing Education allowance & MED hours for eligible positions
Team Lead Iii - Operations
By Premera Blue Cross At , Remote $65,500 - $93,900 a year
Three (3) years’ experience in a leadership/management capacity, including high volume scheduling (Required)
Experience with quality and production management tools and systems
Specialized or technological knowledge/skill of auditing and systems
Bachelor's degree or four (4) years’ experience (Required)
Three (3) years of experience in an operations environment (Required)
Experience with Premera's technical training or procedures programs
Navigation & Support Specialist Jobs
By Foster & Adoptive Care Coalition At , St. Louis, 63144, Mo $56,595 a year
list of all responsibilities, duties and skills required of employees assigned to this position.
Hopewell, Compass, Places for People, etc. Youth will experience continuity of mental health
services or secure first-time services, as many youth are erroneously denied benefits.
Understands relevant policy and have a high comfort level researching gaps in knowledge.
Utilizes knowledge of complex-developmental trauma and attachment-based strategies to
Demonstrated experience collaborating with multi-disciplinary teams utilizing innovative
Team Lead Iii - Operations
By Premera Blue Cross At United States
Three (3) years’ experience in a leadership/management capacity, including high volume scheduling (Required)
Experience with quality and production management tools and systems
Specialized or technological knowledge/skill of auditing and systems
Bachelor's degree or four (4) years’ experience (Required)
Three (3) years of experience in an operations environment (Required)
Experience with Premera's technical training or procedures programs
Operations Team Lead Jobs
By US Med-Equip At Houston, TX, United States
• Excellent time management and interpersonal skills
• Manages costs to ensure optimal profit for location.
• On-call responsibilities depending on branch staffing.
• Perform additional duties and responsibilities, as assigned.
• 3 years of practical experience with business operations AND adequate understanding of medical equipment industry.
• Excellent communication skills in both verbal and written
Nurse Care Manager - Navigation (Maternity)
By Included Health At , Remote
2+ years experience working in Adult Complex Care and Acute Case Management or Hospice Case Management preferred.
Current Case Management Certification / CCM Certification
Deliver coordinated, patient-centered virtual Care Management by telephone and/or video that improves members’ health outcomes.
Experience working remotely preferred; Be comfortable with technology.
Help members navigate complex medical conditions, treatment pathways, benefits, and the healthcare system in general.
5+ years of experience in nursing preferred.
Affiliate Operations Team Lead
By TikTok At San Francisco, CA, United States

Responsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, ...

Senior Director, Clinical Operations & Care Navigation
By Collective Health At , Lehi, Ut $162,400 - $243,600 a year
Demonstrated experience with electronic data interface and case management systems
Excellent project management, presentation, and strong planning and decision-making skills
Demonstrated success in operational process improvement and performance management
Develop and manage rigorous metrics and reporting and create focus and accountability on key performance indicators and metrics
Consistently work to evolve the Care Navigation offering to maximize the value and impact of the team
Establish two-way relationships with your Product and Analytics counterparts to drive a technology and data-first approach in our clinical offerings
Operations Team Lead Jobs
By The Kraft Heinz Company At Missouri, United States
Must demonstrate effective process knowledge.
Show listening and approach-ability skills with teamwork ability.
Exhibit effective problem solving skills.
Must complete Pay for Knowledge Courses up to Level 2.
Perform repetitive tasks to include lifting- bending- stooping- climbing- and standing for prolonged periods of time; able to lift 50 lbs.
Assure compliance with all safety policies.

Are you a natural leader looking to take your career to the next level? Join our Care Navigation Operations Team as Team Lead and help us provide the best care navigation experience for our customers. With your leadership and expertise, you'll be responsible for driving team performance and ensuring our customers receive the highest quality of care. If you're ready to take on a new challenge, apply now!

Overview:

The Care Navigation Operations Team Lead is responsible for leading a team of care navigators in providing high-quality customer service and support to patients and families. The team lead is responsible for ensuring that the team is meeting customer service goals and providing excellent customer service. The team lead is also responsible for providing guidance and support to the team members, as well as ensuring that the team is meeting all operational and quality standards.

Detailed Job Description:

The Care Navigation Operations Team Lead is responsible for leading a team of care navigators in providing high-quality customer service and support to patients and families. The team lead is responsible for ensuring that the team is meeting customer service goals and providing excellent customer service. The team lead is also responsible for providing guidance and support to the team members, as well as ensuring that the team is meeting all operational and quality standards. The team lead will also be responsible for developing and implementing strategies to improve customer service and operational efficiency. The team lead will also be responsible for monitoring team performance and providing feedback and coaching to team members.

What is Care Navigation Operations Team Lead Skills Required?

• Excellent customer service and communication skills
• Ability to lead and motivate a team
• Excellent problem-solving and organizational skills
• Ability to work independently and as part of a team
• Knowledge of healthcare systems and processes
• Knowledge of customer service best practices
• Knowledge of quality assurance and process improvement

What is Care Navigation Operations Team Lead Qualifications?

• Bachelor’s degree in healthcare, business, or a related field
• At least 3 years of experience in customer service or a related field
• At least 1 year of experience in a leadership role
• Knowledge of healthcare systems and processes
• Knowledge of customer service best practices
• Knowledge of quality assurance and process improvement

What is Care Navigation Operations Team Lead Knowledge?

• Knowledge of healthcare systems and processes
• Knowledge of customer service best practices
• Knowledge of quality assurance and process improvement

What is Care Navigation Operations Team Lead Experience?

• At least 3 years of experience in customer service or a related field
• At least 1 year of experience in a leadership role

What is Care Navigation Operations Team Lead Responsibilities?

• Lead a team of care navigators in providing high-quality customer service and support to patients and families
• Ensure that the team is meeting customer service goals and providing excellent customer service
• Provide guidance and support to the team members
• Ensure that the team is meeting all operational and quality standards
• Develop and implement strategies to improve customer service and operational efficiency