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Operations Manager - Norcal (South Bay)
Company | DoorDash |
Address | Mountain View, CA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Software Development |
Expires | 2023-07-13 |
Posted at | 11 months ago |
About The Team
- Own: From first principles, you will oversee the day-to-day operations of 2-4 DashMart locations, ensuring all site processes run smoothly, efficiently and safely.
- Lead: recruit, lead, coach & retain a high-performing team of Site Managers (4+ direct reports), Supervisors, and Operations Associates (30+ indirect reports). As a leader, you are a culture carrier. The tone starts with you.
- Strategize: by designing, building and executing process improvement projects to drive operational efficiencies and employee experience
- Delight customers: Work cross-functionally with central teams to ensure your site offers customers the best experience on each and every order and provide your team with the tools, resources and support needed to achieve these goals.
- You’re a proven leader. You have led & managed teams of 15+ employees
- You’re analytical. You let data win arguments. You are a data-first problem solver with excellent Excel / data analysis skills.
- You’re relentless. You do what it takes to win, no matter what
- You act like an owner. You do what it takes to support a 24/7 business across multiple shifts.
- You solve problems from first principles. You’re excited to solve problems in innovative ways, and you resist “this is how it’s always been done” thinking
- You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments
- You have 3+ years’ experience: In Operations, Consulting, Strategy or related field
- You have operational experience in logistics and/or Fulfillment Center/Warehousing
- You have built and trained high performing teams
- Experience starting or scaling a successful startup.
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