Operations Administrative Assistant Jobs

The Operations Administrative Assistant - Field is responsible for performing a variety of tasks in support of the Operations Support Manager, Director of Operations, Regional and District Managers of the Rug Doctor Field Operations team.

• Provide administrative support to the Regional, District, and Fleet Managers.
• Assist the Operations Support Manager in reviewing resumes for Operations positions, conduct telephone phone screens and set up in-person interviews with the Hiring Manager.
• Conduct virtual audits of field service team and provide analysis on findings.
• Plan and report on projects for the field operations team.
• Assist Candidates and Hiring Managers with facilitating hiring process and onboarding candidates for hire.
• Assist with any Home Delivery support tasks.
• Audit Home Delivery for duplicate orders and contact customers, as needed.
• Assist the business in meeting its critical goals and objectives in the most efficient manner possible.
• Answers questions, retrieves information, or generates reports for management as needed.
• Handles moderately complex issues and problems and refers more complex issues to management.
• Daily POD checks for Home Delivery to ensure compliance metrics.
• Administers recurring or daily functions as directed by the Operations team to deal with and address operational requests.

Required Education and Experience

• Experience with Microsoft Office applications such as Word, Excel, Outlook and technology in general.
• High School Diploma
• 0-2 years of applicable experience

Skills and Abilities

• Must be an articulate communicator in oral and written skills.
• Must be detail-oriented, well organized, and punctual and able to multi-task multiple projects and deadlines.
• Must be able to think critically, and willing to share insights and ideas to improve operations.
• Strong interpersonal skills and ability to work collaboratively in a team environment.
• Be able to work in a high energy, fast-paced work environment.
• The ability to communicate and work with all levels of hierarchy in the Organization.

Physical Demands

• Continuous standing and kneeling
• Must be able to lift up and/or carry 50 pounds at times
• Frequent walking

Acknowledgement

I have read this and fully understand the requirements set forth therein. I understand that this is not all-inclusive, and that I will be responsible for performing other duties as assigned. I further understand that this does not constitute an employment contract. I further understand that Rug Doctor, Inc. is an At-Will employer, and that my employment may be terminated by the Company or by myself and that such termination may occur with or without cause or notice.