Onboarding Coordinator Jobs

Real is leading disruption across the Residential Real Estate industry utilizing a world class technology platform.

The Real Brokerage Inc. is revolutionizing the residential real estate industry by pairing best-in-class technology with the trusted guidance of the agent-led experience. Real delivers a cloud-based platform to improve efficiencies and empower agents to provide a seamless end-to-end experience for home buyers and sellers. The company was founded in 2014 and serves 45 states, D.C., and three Canadian provinces, British Columbia, Alberta and Ontario, with over 8,000 agents. Additional information can be found on its website at www.onereal.com.
Salary Range: $50,000 - $60,000
Location: Candidates located in EST or PDT preferable, but not required

Job Summary:

The Onboarding Coordinator will be responsible for the smooth onboarding of new agents at Real. This will include gathering all relevant information from the agent, coordination, and payments, ensuring customer success, and owning the process from start to finish. The Onboarding Coordinator will report directly to the Onboarding Manager on the projects and goals they’d like to achieve. The Coordinator will then lead and monitor the progress of multiple agents to make sure they follow this direction and meet and exceed these goals.

Duties/Responsibilities:

• Ensuring new agents have the necessary technical and hands-on assistance to onboard seamlessly
• Maintain communication with new agents joining Real Broker
• Gathering and filing all paperwork related to new agents, including license transfer documents and fees
• Schedule and coordinate meetings with agents and Real
• Detailing initial tasks and answering any queries related to agents or team(s)
• Regular check-ins with agents related to issues, problems, or unforeseen circumstances that may have come up

Required Skills/Abilities:

• Excellent customer service skills
• A keen eye for detail
• Organizational and multitasking skills
• Strong teamwork and motivational skills
• Ability to schedule and manage tasks effectively
• Creative thinking and the ability to make quick decisions
• Excellent verbal and written communication skills
• Positive outland and can-do attitude
• Ability to stick to strict deadlines
• The ability to work with sensitive and confidential information
• Excellent problem-solving skills

Education and Experience:

• Experience as an Onboarding Specialist or similar in real estate is a plus
• Experience with standard software, such as G-SUITE, MS Office, Adobe Sign, and Salesforce(or other CRM)
• Bachelor’s degree preferred

Must-Have:

• Make A Difference.
• Embrace, Resolve,Evolve.
• Ability to truly encompass our Company Core Values
• Simply Great Service.
• Work Hard, Be Kind.

Physical Requirements:

• Sit for long periods of time

Real Broker is proud to be an equal opportunity workplace employer We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status