Office Administrator Iii (Option 1 General)

Agency: Department of Human Services

Location: Alton, IL 62002-5012

Opening Date: 05/25/2023

Closing Date: 6/08/2023

Salary: Anticipated Salary: $3,710 - $5,142 per month.

Work Location: 2650 W Fulton St Chicago, IL 60612-2154

Work Hours: 8:30am - 5:00pm Monday - Friday

Job Type: Salaried Full Time

County: Cook

Number of Vacancies: 1

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Posting Identification Number 10-91-26373

Position Overview

The Division of Family and Community Services is seeking to hire an office administrator who serves as a working supervisor and monitors activities of the Central File Unit staff in the maintenance of financial transactions for clients to ensure the confidentiality of financial transactions in the clients files. The Division’s mission is to assist Illinois residents by connecting them with public assistance programs and services. Through our programs, services and prevention efforts, the Division improves the health and well-being of individuals and promotes self-sufficiency and integrity of families of Illinois.

Job Responsibilities

1.Monitors activities of the files unit clerical staff in the maintenance of financial transactions for clients to ensure the confidentiality of financial transactions in the clients’ files.

2.Serves as a working supervisor.

3.Maintains security of postage machine, mail desk, stockroom, and active/closed files.

4.Reviews the issuance and replacement of LINK cards to verify the proper input of calculations so timely service is received.

5.Responds to inquiries from staff and public at large regarding case status.

6.Attends supervisory meetings regarding policies and procedures.

7.Performs other duties as assigned or required which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

1.Requires knowledge, skill, and mental development equivalent to completion of two (2) years of study at a secretarial/business college and one (1) year of office experience

OR

Completion of high school and three (3) years of Office Assistant experience

OR

Three (3) years independent business experience.

Preferred Qualifications

1.One (1) year of experience utilizing office practices, procedures, and programs.

2.One (1) year of experience utilizing elementary mathematics.

3.One (1) year of experience utilizing composition, grammar, spelling, and punctuation.

4.One (1) year of experience operating commonly used automate office equipment and personal computer.

5.One (1) year of experience following oral or written instructions.

6.One (1) year of experience directing and supervising the work of a nonprofessional office staff.

About the Agency:

The Illinois Department of Human Services serves families in need all across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• 10 Weeks Paid Maternity/Paternity Leave
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
• Deferred Compensation Program - A supplemental retirement plan
• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• *Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable)
• Flexible Work Schedules (when available dependent upon position)
• 13 Paid Holidays annually, 14 on even numbered years
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
• 5% Salary Differential for Bilingual Positions
• Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

Job Type: Full-time

Pay: $3,710.00 - $5,142.00 per month

Benefits:

• Life insurance
• Paid time off
• Dental insurance
• Vision insurance
• Parental leave
• Employee assistance program
• Tuition reimbursement
• Professional development assistance
• Flexible schedule
• Health savings account
• Retirement plan
• Health insurance
• Flexible spending account

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• Do you possess knowledge, skill, and mental development equivalent to completion of two (2) years of study at a secretarial/business college and one (1) year of office experience OR Completion of high school and three (3) years of Office Assistant experience OR Three (3) years independent business experience?

Education:

• High school or equivalent (Preferred)

Work Location: In person