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Mid-Market Account Director, Talent Solutions
Company | |
Address | Chicago, IL, United States |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-07-24 |
Posted at | 10 months ago |
Company Description
- Applies business acumen in Account Planning by considering economic, industry, and company factors with a Customer-centric lens
- Researches Customer’s business and prepares thoughtful questions and insights in advance of customer meetings
- Drives Customer growth by proactively identifying opportunities to deliver greater customer value
- Shifts communication style and content to fit the needs of different stakeholders
- Thinks commercially and applies business acumen when crafting & negotiating commercial agreements
- Asks layered, open-ended questions to understand and clarify Customer’s objectives and challenges beyond surface-level detail
- Uses data and insights to support investment recommendations or overcome customer objections
- Agrees to joint accountability with colleagues and cross-functional teams for optimal customer success
- Engages customers throughout to confirm and clarify value and adapts a strategy when needed to optimize ROI
- Drives customer decision making by achieving shared vision and proactively considering the value props that tie all stakeholders together
- Maps all key stakeholders in an account to assess the strength of the account relationship and create account outreach strategy
- Follows best practices when using CRM and other Sales tools in order to manage the Sales and Buyer cycles
- Sells with Integrity
- Practices humility and asks for help from colleagues when faced with a challenge or unknown
- Leads with Solutions, not products, when making recommendations aligned to Customer objectives
- Builds relationships with multiple stakeholders (vertically and horizontally) across the Customer’s organization
- Proactively mitigates churn risk by adopting a smart, customer-centric approach
- Is disciplined in Territory and Account Planning, Forecasting, and Quota Attainment
- 4+ years of applicable sales experience
- Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors
- Experience with HR software
- Ability to gather and use data to inform decision making and persuade others
- Experience with SaaS opportunities and Dynamics/D365 platform
- BA/BS degree or equivalent in a related field
- Demonstrated ability to find and manage high-level business in an evangelistic sales environment
- Experience carrying a revenue target with the ability to develop compelling strategies that deliver results
- Excellent communication, negotiation and forecasting skills
- Ability to assess business opportunities and read prospective buyers
- Ability to orchestrate the closure of business with an accurate understanding of prospect needs
- Strong negotiation and accurate forecasting skills
- Experience selling IT solutions
- Knowledge of software contract terms and conditions with the ability to create fair transactions
- Multithreading
- Sales Prospecting
- Active Listening
- Influence at all levels
- Business Case Preparation
- Being accompanied by a service dog
- Documents in alternate formats or read aloud to you
- Having interviews in an accessible location
- Having a sign language interpreter present for the interview
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